Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New Jersey hotel reviews
  4. Jersey City hotel reviews
  5. Reviews of Hyatt House Jersey City

Reviews of Hyatt House Jersey City 4 stars

1 Exchange Place, Jersey City, NJ 07302, United States

#12 of 39 hotels in Jersey City

Guests' Choice

Review score

Based on 1101 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Old furniture

    Amazing view

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    We loved the location need to deal with extra spend for parking.
    • Leisure trip
    • Family with young children
    • King Studio with Kitchen and Sofa Bed
    • Stayed 3 nights

    The space was setup a little add not place to set-up your clothing.

    The view was nice, location was great. The breakfast a continental breakfast. The room was ok, wish had dresser for the clothing.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    Jersey City on the water
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The parking garage is close but not close enough in bad weather. The room was comfortable but there were some stains on the rug and bench. The shower curtain was lacking clasps so it did not close all the way.

    Great location, awesome roof top bar.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    7.0
    it was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    too many outsiders at rooftop launge and hours of closing were early. Elevators need upgrade since its slow and many people use it during peak hours

    Room, breakfast

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great place to stay for holiday

    Stayed in June 2024

  • Reviewed: 6 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Our room smelled like fish/seafood the whole time. The kitchen exhaust was on when we arrived, so guessing the previous guests left something behind. Also, the sofa bed is horrible

    LOCATION!! Breakfast

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Hyatt House made our first time visit to New York very memorable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 16 nights
    • Submitted via mobile

    There is nothing we didn’t like about the property.

    First of all we were thrilled with the location. The surroundings of the hotel were great. The hotel is located right next to the Hudson River and to an organized area for sitting, walking, and socializing with a wonderful view of New York. There are a tram, train, and ferry stations next to the hotel.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    8.0
    Great choice in Jersey City
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No help with luggage

    Amazing view

    Stayed in July 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Getting charged $40 dollars for a deposit and not being told about it. Seems silly to do that and in all my travels that has never happened. I am also waiting to get it credited, which I don’t love.

    The proximity to the path station. The view from the breakfast area

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Great Lication
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of everday room straightening/cleaning and rooftop was not as expected

    Location was great! Staff was helpful enough

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Best stay for short trip

    Stayed in May 2024

  • Reviewed: 23 June 2024

    9.0
    Overall exceptional!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 5 nights
    • Submitted via mobile

    The room wasn’t super clean but the view completely made up for it and it wasn’t as easy as I would’ve hoped to get the needed necessities.

    The view was absolutely amazing!! Completely exceeded my expectations!!

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Family with young children
    • Queen Room with Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    I didn't get the discount for the parking. The cupon with the discount that I have used was not given me any discount.

    Exelent view from the roof top 👌. Clean staff very helpful. I just don't like the breakfast. Especially the scramble eggs I felt like I have tried, I plastic .

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Perfect for a short business trip.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The reception is on the 13th floor. So you to enter the building and take the elevator to the Terrace floor and check in there. Other than that floor it is a ghost town. There aren’t any staff anywhere.

    The rooftop restaurant is great. Wonderful views. The terrace is great for events. Needs a little bit of music and some life. It was a bit of a ghost town and I was coming to their property for an event.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    9.0
    Unbeatable location and great breakfast!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Proximity of Hyatt House JC to PATH was an exceptional advantage as I was going into NYC everyday. The bed was super comfortable. I appreciated the fact that they served hot breakfast.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Gorgeous view of Manhattan skyline -- but not a particularly walkable area for dogs.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Would have prefered not to use plastic dinner ware/paper plates. No good walkable area for dogs to relieve themselves.

    Breakfast was better than typical hotel fare. More hot dishes. But still uses plastic dinnerware and paper plates.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Personal and breakfast. Very poor menu, and were closing earlier the official time.

    Very good location. Just 1 stop from Manhattan

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Fabulous weekend! Will come again
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The window shade didn’t block out the light. I couldn’t get the black shade to go all the way down, I had to block the light with pillows. The toilet paper holder is unstable in rm 443. TP would fall off every time.

    Location, bed

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    fantastic hotel for visiting NYC...highly recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    Room decor could be updated, and would've been nice to have a room with a skyline view.

    Fantastic location for visiting NYC as PATH is only 50m from hotel, which takes you to the main hub at WTC. There is also a good shopping mall at Newport Centre which is only 10mins on the tram which the station is located next to hotel entrance. Brilliant rooftop bar to enjoy the New York skyline. The area around the hotel is superb as there is a pier and various walkways. I would highly recommend this hotel if visiting NYC.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    very good location to visit NYC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    The windows of the room were not very sound proof so the street noise was loud. The breakfast room was to small für the amount of people so it was not easy to find a table.

    The location, the staff, the breakfast and the room were very good.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Would stay again despite a couple of minor annoyances.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The breakfast was ok but not great. Expected more for the money. Rubbery eggs, terrible bread, sweetened cereal & yoghurt. Coffee served only in paper cups so got cold quickly. Maybe also ask for a higher floor when booking, as we were on the 4th floor above the garbage bin collection area of the hotel, and were woken up early with the noise.

    The family room was spacious and clean. Beds comfortable. Friendly staff. The location was excellent. We arrived by car and were able to easily park it across from the hotel for USD 27 per night using an arrangement with the hotel. Travelling to Manhattan was also very easy, the PATH train stop is right across from the hotel and takes around 10 mins / 1 stop to the WTC in Manhattan. Gorgeous views of the Manhattan skyline from the rooftop bar / breakfast room. Rooftop Bar has lovely outdoor seating area - nice atmosphere.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    great experience thanks to very responsive staff
    • Leisure trip
    • Family with young children
    • Specialty Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 6 nights

    uncomfortable first night due to constant noise from the ventilation on a lower floor

    beautiful location with a view of the NYC skyline very responsive staff for rectifying our situation in an uncomfortable first night

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Great location but the food was disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Each morning the breakfast was cold, and they ran out of silverware. Ate at the rooftop restaurant, it was very expensive and the food was not good. The drinks however, were quite good. Figuring out how to get into the parking lot was very difficult and we circled the block at least three times.

    Like that breakfast was included

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very convenient, but nothing more.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Poor and crowded breakfast buffet. Rate too high !

    Very convenient location. Standard cleanliness and comfort.

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!