1 Exchange Place, Jersey City, NJ 07302, United States
#12 of 39 hotels in Jersey City
Guests' ChoiceBased on 1101 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.4
Value for money
7.7
Free WiFi
9.1
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End of dialog contentReviewed: 21 July 2024
Suren
PolandOld furniture
Amazing view
Stayed in July 2024
Reviewed: 17 July 2024
Jose
United StatesThe space was setup a little add not place to set-up your clothing.
The view was nice, location was great. The breakfast a continental breakfast. The room was ok, wish had dresser for the clothing.
Stayed in July 2024
Reviewed: 14 July 2024
Laura
United StatesThe parking garage is close but not close enough in bad weather. The room was comfortable but there were some stains on the rug and bench. The shower curtain was lacking clasps so it did not close all the way.
Great location, awesome roof top bar.
Stayed in July 2024
Reviewed: 11 July 2024
Jasmin
United Statestoo many outsiders at rooftop launge and hours of closing were early. Elevators need upgrade since its slow and many people use it during peak hours
Room, breakfast
Stayed in July 2024
Reviewed: 8 July 2024
Zuzana
SlovakiaGreat place to stay for holiday
Stayed in June 2024
Reviewed: 6 July 2024
Stacey
United StatesOur room smelled like fish/seafood the whole time. The kitchen exhaust was on when we arrived, so guessing the previous guests left something behind. Also, the sofa bed is horrible
LOCATION!! Breakfast
Stayed in July 2024
Reviewed: 4 July 2024
Natasha
North MacedoniaThere is nothing we didn’t like about the property.
First of all we were thrilled with the location. The surroundings of the hotel were great. The hotel is located right next to the Hudson River and to an organized area for sitting, walking, and socializing with a wonderful view of New York. There are a tram, train, and ferry stations next to the hotel.
Stayed in June 2024
Reviewed: 3 July 2024
Ellen
United StatesNo help with luggage
Amazing view
Stayed in July 2024
Reviewed: 2 July 2024
Lisa
United StatesGetting charged $40 dollars for a deposit and not being told about it. Seems silly to do that and in all my travels that has never happened. I am also waiting to get it credited, which I don’t love.
The proximity to the path station. The view from the breakfast area
Stayed in June 2024
Reviewed: 25 June 2024
Isabel
United StatesLack of everday room straightening/cleaning and rooftop was not as expected
Location was great! Staff was helpful enough
Stayed in June 2024
Reviewed: 24 June 2024
Harit
United StatesBest stay for short trip
Stayed in May 2024
Reviewed: 23 June 2024
Ashley
United StatesThe room wasn’t super clean but the view completely made up for it and it wasn’t as easy as I would’ve hoped to get the needed necessities.
The view was absolutely amazing!! Completely exceeded my expectations!!
Stayed in June 2024
Reviewed: 23 June 2024
Katerina
United StatesI didn't get the discount for the parking. The cupon with the discount that I have used was not given me any discount.
Exelent view from the roof top 👌. Clean staff very helpful. I just don't like the breakfast. Especially the scramble eggs I felt like I have tried, I plastic .
Stayed in June 2024
Reviewed: 17 June 2024
Gladys
United StatesThe reception is on the 13th floor. So you to enter the building and take the elevator to the Terrace floor and check in there. Other than that floor it is a ghost town. There aren’t any staff anywhere.
The rooftop restaurant is great. Wonderful views. The terrace is great for events. Needs a little bit of music and some life. It was a bit of a ghost town and I was coming to their property for an event.
Stayed in June 2024
Reviewed: 26 May 2024
Bhavna
IndiaProximity of Hyatt House JC to PATH was an exceptional advantage as I was going into NYC everyday. The bed was super comfortable. I appreciated the fact that they served hot breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Meta
United StatesWould have prefered not to use plastic dinner ware/paper plates. No good walkable area for dogs to relieve themselves.
Breakfast was better than typical hotel fare. More hot dishes. But still uses plastic dinnerware and paper plates.
Stayed in May 2024
Reviewed: 20 May 2024
Ekateryna
PolandPersonal and breakfast. Very poor menu, and were closing earlier the official time.
Very good location. Just 1 stop from Manhattan
Stayed in May 2024
Reviewed: 20 May 2024
Tamara
United StatesThe window shade didn’t block out the light. I couldn’t get the black shade to go all the way down, I had to block the light with pillows. The toilet paper holder is unstable in rm 443. TP would fall off every time.
Location, bed
Stayed in May 2024
Reviewed: 15 May 2024
Mike
United KingdomRoom decor could be updated, and would've been nice to have a room with a skyline view.
Fantastic location for visiting NYC as PATH is only 50m from hotel, which takes you to the main hub at WTC. There is also a good shopping mall at Newport Centre which is only 10mins on the tram which the station is located next to hotel entrance. Brilliant rooftop bar to enjoy the New York skyline. The area around the hotel is superb as there is a pier and various walkways. I would highly recommend this hotel if visiting NYC.
Stayed in May 2024
Reviewed: 24 April 2024
Thorsten
GermanyThe windows of the room were not very sound proof so the street noise was loud. The breakfast room was to small für the amount of people so it was not easy to find a table.
The location, the staff, the breakfast and the room were very good.
Stayed in March 2024
Reviewed: 19 April 2024
Ole
GermanyThe breakfast was ok but not great. Expected more for the money. Rubbery eggs, terrible bread, sweetened cereal & yoghurt. Coffee served only in paper cups so got cold quickly. Maybe also ask for a higher floor when booking, as we were on the 4th floor above the garbage bin collection area of the hotel, and were woken up early with the noise.
The family room was spacious and clean. Beds comfortable. Friendly staff. The location was excellent. We arrived by car and were able to easily park it across from the hotel for USD 27 per night using an arrangement with the hotel. Travelling to Manhattan was also very easy, the PATH train stop is right across from the hotel and takes around 10 mins / 1 stop to the WTC in Manhattan. Gorgeous views of the Manhattan skyline from the rooftop bar / breakfast room. Rooftop Bar has lovely outdoor seating area - nice atmosphere.
Stayed in April 2024
Reviewed: 14 April 2024
Antoine
Franceuncomfortable first night due to constant noise from the ventilation on a lower floor
beautiful location with a view of the NYC skyline very responsive staff for rectifying our situation in an uncomfortable first night
Stayed in April 2024
Reviewed: 6 April 2024
Dick
United StatesEach morning the breakfast was cold, and they ran out of silverware. Ate at the rooftop restaurant, it was very expensive and the food was not good. The drinks however, were quite good. Figuring out how to get into the parking lot was very difficult and we circled the block at least three times.
Like that breakfast was included
Stayed in April 2024
Reviewed: 2 April 2024
Georges
FrancePoor and crowded breakfast buffet. Rate too high !
Very convenient location. Standard cleanliness and comfort.
Stayed in March 2024
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