4025 Windward Plaza, Alpharetta, GA 30005, United States
#17 of 36 hotels in Alpharetta
Guests' ChoiceBased on 340 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
6.2
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End of dialog contentReviewed: 16 June 2024
Richard
United StatesThe toilet was very low to the ground. It felt almost like a children's size toilet. The bathroom faucet handles were a little spongey to operate.
The staff was excellent. Megan checked us in and was very nice to chat with. She even comped us a few breakfast coupons, it was very much appreciated. The beds and pillows were very comfortable. There were very close walking trails that we took advantage of every morning.
Stayed in June 2024
Reviewed: 6 May 2024
Latasha
United StatesI had a hard time checking in as the front desk was spelling my name wrong and for ten minutes I was panicked. The breakfast was ok but the person over it was hovering so bad it made me uncomfortable.
The location was great and easy to manage. I worked in the area so It was not congested which was a plus.
Stayed in April 2024
Reviewed: 3 May 2024
Pope
United StatesIt was one of the best breakfasts I have had a hotel
Stayed in April 2024
Reviewed: 20 April 2024
Miriam
United StatesWe didn’t get the room we booked because it wasn’t ready at the check-in time. In fact several people were waiting on their rooms well past check-in time. We were all comp’d breakfast because of the wait but this is the first time I’ve ever had to wait on a room past the check in time. Assuming it was a staffing issue and a rarity. We have stayed here before and didn’t have this issue.
Conveniently located. Set back from the freeway enough so you don’t get as much road noise. Clean.
Stayed in March 2024
Reviewed: 4 April 2024
Becky
United StatesI wish the charge for "incidental damage" had been explained to me. It was very unclear and even when I asked for clarification, it was still unclear. Eventually, the gentleman at the desk explained it in a way I could understand. Also, there was a problem with the dead bolt lock on our room. Additionally, I wish some sort of breakfast had been included, instead of just an overpriced breakfast option to buy.
The king size bed was amazingly comfortable. The room was very nice and clean. Location felt safe.
Stayed in March 2024
Reviewed: 4 March 2024
Robert
United Stateslocation
Stayed in March 2024
Reviewed: 27 November 2023
Susan
United StatesSome of the desk staff were good and friendly, especially the woman on duty when we checked in on Thanksgiving afternoon. Others were less friendly and receptive. All did their job but not with the same sense of wanting to be helpful to guests.
The location was good for us. The breakfasts were delicious, not not included in the stay. The rooms were very clean and comfortable.
Stayed in November 2023
Reviewed: 12 November 2023
April
United StatesThe hotel is outdated.
The location was great.
Stayed in October 2023
Reviewed: 2 October 2023
Raymond
United StatesI did not like that I was not informed that they charge for breakfast prior to my stay. I am used to hotels giving complementary breakfast or no Breakfast at all.
I like the 24/7 Access to the indoor pool. My daughter and I had a great time! Also, there where no bugs whatsoever, which is always a plus The temperature in the room was nice and comfortable with no issues
Stayed in October 2023
Reviewed: 30 September 2023
Kimberly
United StatesPrice
Over priced
Stayed in September 2023
Reviewed: 22 September 2023
Jayne
United KingdomBar closed at 7.30, very odd & rude female receptionist
Location was perfect for the mall and the amphitheatre
Stayed in August 2023
Reviewed: 30 August 2023
Jerry
United StatesThe only thing I can come up with is that the pillows were just a little too soft for my taste. Other than that there was nothing I didn't like.
The location was great! Just a few minutes drive to where we needed to be.
Stayed in August 2023
Reviewed: 7 August 2023
Tirsa
United StatesExcellent location and nice and quiet!
Stayed in August 2023
Reviewed: 31 July 2023
Rochelle
United StatesNo continental breakfast and the property needs a little updating.
Great location
Stayed in July 2023
Reviewed: 24 July 2023
Marty
United StatesNo soap in the bathroom. No exhaust fan in the bathroom. Dogs barking next door. Chipped paint on doors.
The staff was very pleasant. They were friendly.
Stayed in July 2023
Reviewed: 24 July 2023
Leigh
United StatesAll of the staff was super friendly. Location was great for what we were doing.
Stayed in July 2023
Reviewed: 23 April 2023
Joseph
United StatesWifi wasn’t working
Stayed in April 2023
Reviewed: 3 April 2023
Stephen
United StatesHaving to pay for breakfast
Cleanliness and hospitality
Stayed in April 2023
Reviewed: 23 February 2023
Emory
United StatesI didn't like that I had to pay for breakfast. Where is the free breakfast with a hotel room???
Indoor Pool, Bath Tubs, Beds were great
Stayed in February 2023
Reviewed: 8 February 2023
Keith
United StatesOn level 5 hearing at 9:00 am knocking on every door for House Cleaning
Excellent Staff
Stayed in February 2023
Reviewed: 2 January 2023
Carla
United StatesThe heat in the pool was not working, the restaurant and bar were closed at night and the area where the fire pit is located wasn't open either. Those are all the reasons I chose the hotel!
The hotel was nice, quiet and clean.
Stayed in January 2023
Reviewed: 27 November 2022
Courtney
United Statesvery nice staff
Stayed in November 2022
Reviewed: 17 October 2022
Joseph
United StatesFront desk very nice and helpful. The house staff always smiled and greeted us.
Stayed in October 2022
Reviewed: 27 September 2022
Stephen
United StatesTHE OPPORTUNITY TO DINE ONSITE
Stayed in September 2022
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