How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
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Campus Downtown WiFi Near Starbucks Superhosts
Ames, United States
Average review score: 9.8-
Positive section of review
everything about our stay was wonderful! 10/10
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AmericInn by Wyndham Ames
Ames, United States
Average review score: 8-
Positive section of review
Location is with several other hotels but not convenient to walk to restaurant….area is restaurant shy. I support the apparent very friendly family who are owners. I would stay in the hotel again…thought the indoor pool was a huge draw although I didn’t use it. No hairdryer in the room was a bummer and the room window faced the back of the property which made me a little nervous, I finally figured out how to latch/lock the window although the latch was bent so might not do any good. Reasonably quiet. Breakfast area and offerings were good. Very hot the day I arrived and the lobby/breakfast area was very, very warm. Air conditioner in the room was excellent!
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Negative section of review
No hair dryer in room. Bathroom could use update and corners of the floor needed a good cleaning. The room furniture was adequate but could use an update. Duvet cover had a rip and bed coverings need an update. Towels were thin but this is typical in hotels
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Iowa House Historic Inn
Ames, United States
Average review score: 9.3-
Positive section of review
The House is like Home….very lovely place
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Red Roof Inn Ames
Ames, United States
Average review score: 7.1-
Positive section of review
I have to separate the facility itself from the situation I run in. The hotel itself is not bad, you get what you pay for. Nothing special and not a disaster, ok for a short stay.
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Negative section of review
I have booked this hotel for 2 nights on 2 separate bookings on Booking.com . When arrived there they found my booking which I was already charged for by Booking.com, the person at the counter said he cannot check me in because the card Booking.com gave them (their card) did not work. So they cannot check me in for my stay which I already have paid to Booking.com . Long story short - I was not let to get my room there. To say it was extremely disappointing experience is the least. The hotel did not offer any other options despite I showed them my payment confirmation. Did not say - hey, lets give you a room and sort this in the morning, or get another room here, we will refund you when we sort this thing out with Booking. Nothing. This is how much they trust Booking.com . I asked if all I have is to walk away and find another place - clerks confirmed - yes, we cannot check you in. Great! Meantime I tried to reach Booking.com Customer support through their app. Got response - we will get back to you in 24 hrs. I called their Customer support number, robot asks to enter the booking reference number, and nothing further happens, tried many times. So I had to find another place for the stay, and pay quite a bit more. Remember, I paid my room already in the Red Roof Ames hotel. Ok, in the morning I saw that my next nights booking was cancelled by Red Roof Ames hotel. Just like that. Send them a message to explain the reason- nothing. In the evening came to this hotel and asked why they have cancelled my stay for second night as it was separate booking - they said we did not, and they cannot help. That's it. I asked if any free rooms at all there - yes they are. Can I book one - yes. How difficult is that to propose to a customer who still wants to stay?... Some days later Booking.com comes back on my complaint and says - you had to to contact us when you had a problem, not after a day or two we cannot help you anymore. Pathetic customer service, all I can say!
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Country Inn & Suites by Radisson, Ames, IA
Ames, United States
Average review score: 8-
Positive section of review
I like everything about itN/A
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Negative section of review
N/A
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MICROTEL Inn and Suites - Ames
Ames, United States
Average review score: 7.5-
Positive section of review
I liked the location, the comfortable beds and the free wi fi strong signal.
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Negative section of review
The breakfast is so limited and the same every day. The bathroom curtains had blood stains and towels with holes.
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Radisson Hotel Ames Conference Center at ISU
Ames, United States
Average review score: 7-
Positive section of review
was there breakfast?
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Negative section of review
A higher stool is becoming standard. the lighting over the sink is harsh. Makes you feel terrible about your appearance before going out!
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Quality Inn & Suites Ames Conference Center Near ISU Campus
Ames, United States
Average review score: 6.3-
Positive section of review
Location was great
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Negative section of review
Was a little dated. No security doors anyone could get into the hotel. Back elevator was a little scratchy. Door only opened a cracked to start then elevator moved a little bit then finally opened.
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SpringHill Suites by Marriott Ames
Ames, United States
Average review score: 9-
Positive section of review
The breakfast was excellent - had everything we needed.
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Negative section of review
Can't think of anything that wasn't already provided.
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Courtyard Ames
Ames, United States
Average review score: 8.7-
Positive section of review
The location was convenient to get around, lots of restaurants near-by, the staff was courteous, the bedding was comfortable and the hotel was updated.
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Negative section of review
No breakfast included.
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