1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gurnee, Illinois
Positive section of review
Didn't know I needed to request a refill for coffee for me second day or maid service; pillows were small, electrical outlet in bathroom was 'very lose', the cord for curling iron/hair dryer kept coming lose. Elevator was out of service my second day; I was staying on the 2nd floor and had to haul my suit cases down the stairs.
Negative section of review
I am a former Gurnee resident so the location area was very familiar for me.
Oak Forest, Illinois
Positive section of review
I know it's a new facility and everything is so fresh and clean. Breakfast had options and I appreciate the laundry room on site.
Negative section of review
The only minor thing was that one of the housekeepers tried to enter the room not knowing that i wasn't checked out until a few days later. It was miscommunication considering they were still in a hiring process.
Long Beach, Washington State
Positive section of review
The pool jacuzzi and sauna and the back view of the walk to the beach and activities to do there.
Negative section of review
Not really something I didn’t like.. the only thing was the bed wasn’t very compfortable.. and the continental breakfast should have like bacon or breakfast potatoes as a choice also but good
Romulus, Michigan
Positive section of review
Close to the airport and they had a shuttle.
Negative section of review
There were stains on the sheets. The pillows were all random different ones with dingy, mismatched pillowcases. The towels were unusable…they had stains and felt like they were full of laundry detergent that didn’t rinse out. I chose to drip dry! There were mold spots all over the ceiling in the bathroom and peeling paint. The remote for the tv didn’t work. When we arrived, our room was stifling hot and humid, the window was wide open on a 90 degree hot, humid day. The AC wouldn’t stay on, but instead shut on and off all night. We would’ve left and found another hotel if we had had a car.
Daphne, Alabama
Positive section of review
How comfy the beds and pillows were.
Negative section of review
There was ice spilt on the elevator and they just left it there. It was still there the next day.
Santa Cruz, California
Positive section of review
Good. Should change menu daily
Negative section of review
Parking fees
Binghamton, New York State
Positive section of review
Good place and clean
Negative section of review
No microwave or refrigerator in the room
Melrose, Montana
Positive section of review
Location was great.
Negative section of review
Although fans were provided, the room was still uncomfortable hot. It was July so I wasn't surprised.
Rutland, Vermont
Positive section of review
It was comfortable.
Negative section of review
Hotel was undergoing remodeling. Outside security doors would not lock because of changing to a new access card system. The two key cards we had for the room door worked very iffy, at best.
Jefferson City, Missouri
Positive section of review
Very good