1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Orlando, Florida
Positive section of review
Private space, well decorated, super clean and well provided with facilities such as a coffee machine (which has a good choice of coffees), fridge and microwave (that I unfortunately didn't get to make much use of due to my flight being delayed). The host was really easy to get hold of and quick to respond to any questions. Lovely neighbourhood and location is just round the corner from some great eating and drinking.
Negative section of review
Unfortunately as a person on the larger size I couldn't fit in the chairs provided and the toilet involved a smidge of gymnastics. Won't be a problem for most folk but just be aware if you are. Some instructions for the various gizmos and gadgets would have been helpful (I did figure it out in the end!)
Kitty Hawk, North Carolina
Positive section of review
I felt like the listing for this stay was described really well, we got what we signed up for, in the best way! The apartment was very clean, the staff was friendly, available, and helpful. As a bonus, the property had extra amenities we weren't expecting, like free family movie nights in their theater room, 3 pools (1 indoor and 2 outside), hot tub, mini golf, tennis, etc. Great place to stay with family
Negative section of review
The beds could have been a bit comfier, although I was able to sleep on them, so they weren't terrible, and some of the pots and pans need replaced in the unit, but again, usable.
Nashville, Tennessee
Positive section of review
Great staff who are keen to help and advise you about the local attractions, lovely pool to relax, free parking and great location.
Negative section of review
Having to leave.
Los Angeles, California
Positive section of review
The apartment was immaculately clean, spacious and had everything we could have wanted.
Negative section of review
Hot water was a little slow to come through, but that was just a little thing.
Frisco, Colorado
Positive section of review
location and the best grilled cheese sandwich I have ever had.... :-)
Negative section of review
With cost of the room, I should of had free parking.
Lincoln, Nebraska
Positive section of review
Clean rooms and reasonable price. Friendly and helpful staff.
Negative section of review
The shuttle took some time to get - apparently the handover of notes between folks at the reception did not happen. There was a slight smell in the room, not too noticeable though. The fitness center had no weights and a broken treadmill. So I worked out in a downtown fitness center instead. Breakfast was uneventful. This is not as much a dislike as it is a missing opportunity to surprise guests with something new.
San Francisco, California
Positive section of review
Breakfast very good, there were a lot of options
Negative section of review
Hotel team does not have real interest on helping
Los Angeles, California
Positive section of review
Congratulations to employee masuma
Anderson, California
Positive section of review
Nothing
Negative section of review
Rooms were horribly dirty, stuff were rude
Philadelphia, Pennsylvania
Positive section of review
n/a
Negative section of review
We encountered a significant reservation issue during our stay in Philadelphia. Initially, we booked with Sonder, the previous owner of this property, and fully paid for our stay back in 2023. Sonder later sent us an upgrade notice to The Heid, another nearby property, but neither Booking.com nor Locale North Broad appeared to be informed. After having to check-in again, my credit card was charged multiple times by Locale. Despite several attempts to get answers (there is no reception, and the only way to reach someone is online), we eventually figured out what happened and received a full refund. In the meantime, this situation completely ruined our stay, as we thought we had been scammed, which negatively impacted our travel experience.