Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Apartments Downtown Dubai
- “Excellent customer service from the receptionist Zafar and the rest of the team who looked after us to meet our travel itinerary (we only had one day in Dubai) room with view over the burj khalifa.”
Australia

KULA Wollongong
- “Everything was great, the apartment had everything we needed, it was very clean and comfortable. Fantastic location, we were able to walk to everything we needed. Lots of parking. Would definitely stay again.”
Brazil

Fauna
- “Fauna is a little piece of paradise, the gardens are lovely, Natalia is the perfect host and Bananal is an excellent place to disconnect and find peace.”
Canada

The View Hotel
- “All the staff were super accessible (even at 4 a.m.!), knowledgeable, and friendly. My room on the 3rd Floor was extremely clean and inviting (LOVED the bed!). And I had the best view as well. This hotel is not deceptive in its marketing, like many others can be. "The View" REALLY is RIGHT at the lake's edge. Sunrises and sunsets - gorgeous. And complete silence, except for the tranquil sounds of birds chirping. :) [Attached pics are of my actual view from my room on the 3rd Floor, as well as one of a picnic bench right at the hotel to enjoy.] This hotel is also pet-friendly. I didn't bring along a Furry Friend, but it was a pleasure seeing many dogs that have a designated floor (I believe some rooms on the 2nd floor). If you're a smoker, there are great designated spots outside (three of them, I believe), two of which had amazing views and one that was sheltered in the event it rained, etc. All kept clean, too. You don't even have to be a smoker to enjoy these designated picnic benches... you can just enjoy the view and listen to the birds!”
Germany

Villa am Park
- “The Location was splendid. The area had easy access, the garden was lovely with seating area.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

PREMIER SUITES PLUS Glasgow Bath Street
- “Spacious, rooms were great it was nice to have the kitchen and sofa. Beds were comfy, great facilities, some options of coffee and tea left in the kitchen was great and the water after a long flight”
Greece

Gallery Suites & Residences
- “So close to the ferries. Nice and new”
Indonesia

Harmony Beach Suite
- “Location was great. Rooms were nice and spacious and amazing aircon”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

The Stay Osaka Shinsaibashi
- “Location, price, facilities”
Malaysia

One Life Four Season Waterpark Guest House Manhattan Condominium
- “The pool is kids friendly. The house very spacious and the mattress and pillow all comfortable. Got 1 unit with water machine coway. Very useful for us travelling with small kids.”
Netherlands

Bed & Breakfast Ons Nest
- “Jeannette was amazing. The tour of the bed and breakfast at the start was very comprehensive. There were many small attention to details that they put effort into, eg having a cushion prepared for an outdoor seat in case I wanted to read outdoors. There was air conditioning.”
Poland

Home Aparthotel
- “It was perfect. Very caring staff that organized taxi and chatted with us via what’s up app. We had night flight, so it was so important for us that receptionist is available 24/7. Great location and very clean rooms ❤️ Thank you 🙏”
Portugal

AL CASA GRANDE
- “Nice and friendly service and people booked for 8days liked it so much will come back”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Amora Beach Resort Phuket - SHA Extra Plus
- “Location. Pool area. Beach access. Beach club. Rooms with pool access are the best.”
Turkey

Meroddi Galata Mansion
- “The breakfast was a lovely spread with a variety of choices from meats and eggs, to biscuits and fruits. Always very filling and tasty. The beds were exceedingly comfy to the point of where both me and my partner who frequently get up early for gym, slept in past our alarms. The staff are lovely and friendly, nothings too much and again exceedingly polite.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From US$129
The Georgian Resort
Lake George, New York State

Average review score: 8
- Positive section of review
  
  Even though it was quite full it was extremely quiet, I liked that the facilities were spread out on the property grounds so it wasn't over whelming and think this also helped with the noise levels.
- Negative section of review
  
  Would have liked an extra lock on the door, wider curtain to help keep out the light.
Reviewed: 1 July 2024 Stayed in June 2024

NICOLE United States
From US$76
Best Western Ocala Park Centre
Ocala, Florida

Average review score: 8
- Positive section of review
  
  The location was awesome. Many eateries close by. The staff was friendly. The hotel was nice and clean. The breakfast was an added bonus. Pool and pool area was nice as well.
- Negative section of review
  
  The one thing I feel could've been better, was the bed size. Bed size was somewhat small for 2 people.
Reviewed: 1 July 2024 Stayed in June 2024

Fonna United States
From US$65
Mini Mansion Hotel affordable stays Plainfield NJ near public transportation
Plainfield, New Jersey

Average review score: 7.8
- Positive section of review
  
  The management and staff were more than helpful with all accommodations. The main housekeeper Aleshia was excellent in assisting us with any of our needs,
Reviewed: 1 July 2024 Stayed in June 2024

wayne United States
From US$127
DoubleTree by Hilton Sunrise - Sawgrass Mills
Sunrise, Florida

Average review score: 8.1
- Positive section of review
  
  Sorry I recollect nothing about this - assume bland please
Reviewed: 1 July 2024 Stayed in June 2024

Paul United Kingdom
From US$200
Sands Ocean Club
Myrtle Beach, South Carolina

Average review score: 7
- Positive section of review
  
  Right at the beach, there was a kitchen in the room
- Negative section of review
  
  Well, where to start? Our room was dirty, definitely the least clean out of all the hotels I’ve ever stayed in…Someone‘s hair was in the bathroom, the carpets still had sand buried from previous guests. The balcony I’m not even going to mention how dirty it was… What else? The staff treated us like shit. Even though I’m always the person who says “well maybe they’re just having an off day,” being treated like we were made me sour. No hospitality, not even friendliness towards the guests. The only good interaction we’ve had with the staff was on our first day, with a wonderful and friendly valet. Other than that it seemed like all the receptionists seemed like we were bothering them and looked down at us (For the record we’ve asked them for spare towels once and asked them to change the towels on the third day, is all). The entire hotel smells like old people’s homes, the pool area (half of the first floor of the hotel) reeks of chlorine (never have I ever stayed in a hotel where the pool smelled that bad!) We’ve picked this location specifically of the amenities listed, and were very upset when we saw the condition of the pool and the fact that their gym was closed (they offer discounted rate gym about 5 minute drive away, that we would still have to pay $8 for a day…) Anyway, I’ve never written bad reviews for anything before but our vacation was something I’ve been looking forward for almost a year and paying that much money for a hotel with amenities and not being able to enjoy any of them was very upsetting. I wouldn’t recommend it, and certainly would never choose it again.
Reviewed: 1 July 2024 Stayed in June 2024

Anna Canada
From US$99
Crown Inn
Seattle, Washington State

Average review score: 6.2
- Positive section of review
  
  NO meals, sketchy area, hookers all around
Reviewed: 1 July 2024 Stayed in June 2024

Laura Canada
From US$299
Hilton Virginia Beach Oceanfront
Virginia Beach, Virginia

Average review score: 7.5
- Positive section of review
  
  Everything
- Negative section of review
  
  Then end
Reviewed: 1 July 2024 Stayed in June 2024

Carlos United States
From US$394
Trump International Hotel & Tower Chicago
Chicago, Illinois

Average review score: 9.1
- Positive section of review
  
  Everything
Reviewed: 1 July 2024 Stayed in June 2024

michal Israel
From US$195
Club Donatello
San Francisco, California

Average review score: 9
- Positive section of review
  
  Standart
- Negative section of review
  
  The hotel is of good quality, but it's located in the area where there are an overwhelming number of homeless people. The street the hotel is on is a bit better, but you should absolutely avoid going outside at night. If I had known there were this many homeless people in this area, I would not have stayed here. I strongly recommend choosing another area!
Reviewed: 1 July 2024 Stayed in April 2024

GoktugCelik Turkey
From US$169
The Warwick Hotel Rittenhouse Square Philadelphia
Philadelphia, Pennsylvania

Average review score: 7.8
- Positive section of review
  
  nothing
- Negative section of review
  
  Room was not available when we checked in and they gave our room to someone else while we waited
Reviewed: 1 July 2024 Stayed in June 2024

Ragini United States Minor Outlying Islands