Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

NH Collection Dubai The Palm
- “Everything is perfect”
Australia

PARKROYAL Darling Harbour, Sydney
- “the time i spent wirh my partner reconnecting at your beautiful hotel was just what we needed to feel alive again.”
Brazil

Hotel 7 Colinas
- “The staff were great. Everyone was very accommodating and very friendly. We immediately felt at home and were delighted by the warmth. My husband was able to book a massage within half an hour of arriving. The grounds are wonderfully green and clean. The pool is great! The breakfast too. The location is perfect and Olinda is simply beautiful!”
Canada

Sand Pebbles Inn
- “We loved our stay at the Sand Pebbles Inn. Stunning views from our room looking out over the bay ! Our room had everything we needed for a comfortable stay and although the building is situated on the main road we hardly noticed the noise from the traffic. Sand Pebbles is ideally situated and only a short walk/drive into the town - uphill - and there are a couple of bars in either direction for food and/ or drink. All in all we'd thoroughly recommend Sand Pebbles Inn!”
Germany

Villa am Park
- “The Location was splendid. The area had easy access, the garden was lovely with seating area.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

City Centre 2 bedroom apt, close to M8 & Tourist Attractions
- “Clean and everything you need”
Greece

Syrou Melathron
- “Staff were great, very helpful They arranged car hire for us very efficiently”
Indonesia

Inari Villa Nusa Dua
- “Once again, our stay at Villa Inari was simply amazing and great! Very clean and great looking villa, with beautiful design. The bed is so comfortable and cozy, the place really feels like home. The wifi is very fast too. The host is very quick to respond and is always available if you need anything throughout your stay. 😍 If you are looking for a quiet and relaxing weekend, Villa Inari is perfect for that. 💕Definitely recommended. Thank you for a vivid experience! 🙏🏼😊”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE HOTEL SANRAKU KANAZAWA 21th December 2022 OPEN
- “We travel a lot and we usually stay in wonderful hotels. But this hotel is at the top of a very long list. From the moment you step through the doors to see the lobby waterfall you realize you are someplace very special. The hotel decor is gorgeous; every single place you look it is perfect. Which is fitting as so are each and everyone of the staff. And the food - it is literally the only hotel I've ever been when several people at the same time were taking photos of the breakfast buffet with its huge and perfect display of food for every palate. The food is so fine that we arranged for a special custom Japanese dinner one evening complete with a violin player in a private dining room. It was as great an experience as you could have anywhere. There is even a top-end laundry available which was really welcome after a month of travelling. Our room (Room 477) was perfect: comfortable, luxe, quiet. My friend and I actually went to our knees on the hallway carpets to see if the gold had been sprinkled on top of the woven art or woven in. (You'll have to see for yourself). We stayed here 3 nights but I'd had to book each night separately (in advance) as our plans changed as a result of the Noto Peninsula earthquake. The hotel handled this with their usual grace and made certain that we had the same 2 rooms each of the 3 nights so we wouldn't have to move luggage. For a marvellous experience, stay here if there is a room available!”
Malaysia

Promenade Service Apartment
- “Convenient and value for money.”
Netherlands

Pullman Eindhoven Cocagne
- “Reception staff very helpful. We had a lady who needed a disabled room and I forgot to ask for this. They put her in an excellent room on ground floor that met all her needs. Very helpful with train queries and also taxi. The staff in the restaurant were also very friendly and on hand for any queries.”
Poland

a&o Warszawa Wola
- “Might be one of best price/performance places in Warsawa. Clean, comfortable and not outdated. Has childrens corner and the location is quite good.”
Portugal

Merc Porto Santa Catarina
- “Our apartment with a Lift and Balcony in a great location was perfect. It is within 5 minute walk to ‘Bolhao Historic Market’, ‘Continente Supermarket’ Bars and Restaurants. Food Court and rooftop Bar in Via Caterina Shopping Centre. San Bento train station is 20 min walk and 30 min to the Douro River Communication with Eva and Danielle also excellent.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Prince Theatre Heritage Stay Hostel - Silom
- “Friendly, easy, clean.”
Turkey

Atlantis Royal Hotel
- “Very helpful and kind staf. Perfect location and very clean hotel.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From US$135
The Gallivant Times Square
New York, New York State

Average review score: 6.2
- Positive section of review
  
  The location was right in Times Square which was good, if that's what you want. It is also near subway stations. Staff were quite friendly. Beds comfy.
- Negative section of review
  
  It is very near a Fire Station so the sirens are going off all day and night. The location is hectic, if you need a rest bite from the centre of town, i suggest choosing somewhere further out. It is very expensive for the quality and facilities on offer. We were told the only way to get from the airport was taxi..you can get the air train and subway for much less cost and it's quicker too
Reviewed: 8 July 2024 Stayed in July 2024

Mel United Kingdom
Sonesta Resort Hilton Head Island
Hilton Head Island, South Carolina

Average review score: 7.9
- Positive section of review
  
  I didn’t eat breakfast. Our room was fine. I appreciate being able to use the beach wheelchair daily at no charge.
- Negative section of review
  
  We were promised a handicap accessible room with a walk-in shower. When our original room didn’t have that, we contacted the front desk and they gave us a new room. It also did not have a walk-in shower. So my husband had to help me get into and out of the bathtub each night. Also, my daughter was not given a room with a terrace she had been promised. She was told by the front desk that there was nothing they could do. And my son had a long crack all the way down his tv screen. He requested a new one on Wednesday when we got there. They didn’t deliver it until Friday evening and we were leaving the next day. We made our reservations last November so there is no excuse for putting us in unsatisfactory rooms.
Reviewed: 8 July 2024 Stayed in June 2024

Sally United States
From US$175
Sohotel
New York, New York State

Average review score: 7.8
- Positive section of review
  
  Location for downtown was great as close to Metro and right in heart of Soho between Little Italy and Chinatown.
- Negative section of review
  
  Nothing was amazing
Reviewed: 8 July 2024 Stayed in July 2024

Luke South Africa
From US$124
American Dream
New York, New York State

Average review score: 8.1
- Positive section of review
  
  Best breakfast ever in a hotel setting: huge variety of food that remains available through out the day.
- Negative section of review
  
  The room was small, but everything was clean and the shared batheroom / toilets were absolutely nicely maintainted.
Reviewed: 8 July 2024 Stayed in June 2024

Jan Belgium
From US$149
The Starling Atlanta Midtown, Curio Collection by Hilton
Atlanta, Georgia

Average review score: 8.3
- Positive section of review
  
  The location was not far off from most of the attractions. A mile or 2 away, making it easy to walk.
- Negative section of review
  
  This is a place where Customer service went to die. Being there for 4 days there were only 3 employees that I would say were friendly and courteous. I pre paid for breakfast, but was charged additionally on my bill, and the staff knew it was prepaid, since my room number was on the list they were given. There was no soap in the shower when I arrived, trying to get guest services on the phone took about 30 minutes, and then they only brought tiny bars of soap and did not change out the body wash. Trying to order room service was just as bad, no answer on the phone whatsoever. Ended up going down to the restaurant, only to observe an empty restaurant and 4 staff members just hanging around. I will not return to this place again.
Reviewed: 8 July 2024 Stayed in July 2024

S United States
From US$180
Holiday Inn Cody at Buffalo Bill Village, an IHG Hotel
Cody, Wyoming

Average review score: 8.6
- Positive section of review
  
  Location was perfect and the free airport shuttle bus was a bonus.
- Negative section of review
  
  Evening meals weren't brilliant.
Reviewed: 8 July 2024 Stayed in July 2024

Christine United Kingdom
From US$292
Gosby House Inn, A Four Sisters Inn
Pacific Grove, California

Average review score: 8.7
- Positive section of review
  
  Incredible good breakfast and very nice and professional service!
Reviewed: 8 July 2024 Stayed in July 2024

Antonino Germany
From US$103
Embassy Suites by Hilton Orlando International Drive Convention Center
Orlando, Florida

Average review score: 8.3
- Positive section of review
  
  The pools and fitness area, and the comp happy hour drinks.
- Negative section of review
  
  Room was dark and uninviting. No kettle provided. No drinking water. The bathroom was not very clean, the shower water pressure was poor. The shampoo bottle was empty. The sofa bed was very uncomfortable. Parking was expensive $22 per day.
Reviewed: 8 July 2024 Stayed in July 2024

Sarah United Kingdom
From US$85
Wingate By Wyndham - Orlando International Airport
Orlando, Florida

Average review score: 8.3
- Positive section of review
  
  Room spacious and comfy.
- Negative section of review
  
  check in agent quite surly but perhaps she was having a bad day. Breakfast advertised on Booking.com as "full hot breakfast". In my opinion is was an extremely limited hot breakfast. Eggs and a very few turkey sausages and a waffle maker. The rest was continental. Romm spacious and comfy but had not been cleaned properly. Shower pole and curtain was not straight and kept slipping across when trying to take a shower.
Reviewed: 8 July 2024 Stayed in July 2024

Kevin United Kingdom
From US$67
MainStay Suites Orlando Altamonte Springs
Orlando, Florida

Average review score: 6
- Positive section of review
  
  Room was big
- Negative section of review
  
  The room a/c was not working like it should of, very muggy on the room. And the smell of pot throughout the hallway.
Reviewed: 8 July 2024 Stayed in July 2024

Scott United States