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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
Staff was friendly. Room was ok, but nothing special (we expected more from the pictures to be honest) but was fine. Amazing location in South Beach. The terrace was really nice for breakfast but it was pricey (as everything in Miami)
Negative section of review
Elevators were horrible, slow and very old. A/C in the room was a bit old style. They charge extra for "facilities" (pool and gym even if you don´t use it but it seems the normal but abussive practice not included in the room rate in Florida) so take that into consideration They did not recognize my HiltonHonours status because it was booked through Booking (first time this happens to me, all other Hilton had done it before).
New York, New York State
Positive section of review
Generally good for couple of days, i had everything i needed. View was great to the city, comfy beds. Breakfast was also good but if to stay long there it can get quite boring.
Negative section of review
Cleanliness can be better, found hair in towels etc, lifts are ok but sometimes need to wait a bit, especially during peak hours.
Flagstaff, Arizona
Positive section of review
Large, clean and comfortable room. Friendly and helpful staff. Hotel is set in beautiful grounds with lovely outdoor pool.
Negative section of review
Not very close to amenities. Breakfast not included.
Las Vegas, Nevada
Positive section of review
Clean, comfortable, very spacious room with seating area and large bathroom. Good location. Car parking available.
Negative section of review
A coffee maker in the room would have been useful. No water provided.
Sterling, Virginia
Positive section of review
The Hotel was really clean, and well maintained. Had enough options for breakfast. Overall it Was good.
Negative section of review
Very bad experience with pick up shuttle service. I landed around 9.30 to IAD Dulles, and after that I was keep calling the guy who supposed to come to pick us from Airport, but he didn't pick my phone l, later call on Hotel's reception area, but no luck there too. I hired uber and pay from my pocket to reach at hotel. Later at the hotel reception I explain all situation to the manager and he reimburse uber fare, and he said it was issue with phone device. Rest all was good about Hotel, just the Suttle thing disappointed me.
Tumwater, Washington State
Positive section of review
Clean rooms, good location related to Olympia downtown. Enough parking space.
Negative section of review
- Road noice in queen rooms (Kings are on other side and should be ok). - Breakfast selection was quite limited compared especially to room price. - Two queen room description promised seating AREA with flat TV (also in reservation confirmation message), but in our room was only one chair in the corner and flat TV. Manager on duty said that they don’t have double queen with seating area, blamed Booking.com about error and didn’t compensate over promises. Very disappointing. - Last, but not least, one of reasons to select this hotel was pool. Unfortunately water was not clear as it should be in pool and our family refused to go to pool. Please check the water cleaning.
New York, New York State
Positive section of review
Room brilliant, great location, clean, staff excellent.
Negative section of review
Breakfast was poor and evening restaurant not sufficient for such a great hotel
Boston, Massachusetts
Positive section of review
Good location, friendly staff, very clean
Negative section of review
Booked a queen room, perfect for our 3 day hand luggage only stay but may be too small for others
San Antonio, Texas
Positive section of review
Well located. Cleaned rooms.
Los Angeles, California
Positive section of review
Good simple breakfast