Photos and images are a valuable resource on Booking.com. In order to be helpful to our community, they need to be useful, informative and related to the actual travel experience.
We don’t allow:
Also, written content needs to be legible and related to the travel experience. We don’t allow content that’s not understandable, coherent or doesn’t make grammatical sense.
Booking.com aims to protect our guests and partners from reviews that aren’t based on the experience of a real customer, or content that isn’t related to the topic or experience of travelling.
We don’t allow:
At Booking.com, we believe that contributions are most helpful when they are honest, unbiased and contain objective information. In particular, reviews left on Booking.com should reflect genuine guest experiences.
We don’t allow:
We value the opinion of our contributors. That’s why only a customer who has booked through Booking.com can write a review. If the guest arrives at the accommodation, they’ll be able to leave a review, even if they don’t complete their stay. However, if a reservation is cancelled before the check-in day, the guest won’t receive a review questionnaire.
If a review is written under these circumstances, we do allow: