Bloomberg is committed to delivering the support our customers need, when they need it.

Remote access and mobile

Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device.

B-Unit setup

To protect your confidential information, the Bloomberg Terminal requires biometric authentication. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App.

Software updates

Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins.

FAQ

Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity.

Documentation

Find guides on how to navigate and manage your Terminal subscription and other related products and services.

API Library

With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies.

Manage products and account information

Manage contracts, exchanges, billing and enterprise products via our self-service portal.

Find live help on the Terminal

Submit to the 24/7 support desk via live chat on the Terminal. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. You can find your account representative on your Terminal panel by pressing the Esc key.

If you do not have access to your Terminal, we encourage you to submit a request for support on our customer service webpage.

Support Numbers

Americas +1 212 318 2000
EMEA +44 20 7330 7500
Asia Pacific +65 6212 1000