Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Better Business Bureau®
Resources for Businesses
Share

Find a Location

Dotdash Meredith has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileDotdash Meredith

Publishers Periodicals
BBB accredited business

Contact Information

1716 Locust St

Des Moines, IA 50309-3038

Visit Website
(515) 284-3000

Want a quote from this business?

Get a Quote

Customer Reviews

1/5

Average of 23 Customer Reviews

Read ReviewsStart a Review

Customer Complaints

115 complaints closed in last 3 years

21 complaints closed in last 12 months

Read ComplaintsFile a Complaint

BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 1/1/1940

Years in Business: 122

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Related Categories

Overview

The company offers publishing services and distribution to mail order companies and publishers.

Business Details

Location of This Business
1716 Locust St, Des Moines, IA 50309-3038
BBB File Opened:
1/1/1940
Years in Business:
122
Business Started:
1/1/1902
Business Incorporated:
8/9/1905
Accredited Since:
1/1/1940
Type of Entity:
Corporation
Alternate Business Name
  • Oxmoor House
  • AllRecipes.com Inc
Business Management
  • Jerry Hadenfeldt, Dir of Government Relations
  • Melanie Carmichael, Director, Operations
  • Steve Crowe, Vice President of Consumer Marketing
  • Erica Jensen, Senior Vice President and Chief Communications Off
Contact Information

Principal

  • Steve Crowe, Vice President of Consumer Marketing
Additional Contact Information

Fax Numbers

  • (515) 284-3153
    Primary Fax
  • (515) 284-3197
    Other Fax

Phone Numbers

Website Addresses

Read More Business Details and See Alerts

Customer Complaints

115 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

05/01/2024

Complaint Type:
Service or Repair Issues
Status:
Resolved
Southern *************** deducted $39.95 without authorization from my checking account.This occurred on Friday, April 5, 2024. On Monday I called the ************ phone number, and was told this money would be refunded in two to three weeks. I waited the three weeks, and called again as I did not receive this money. Again, I was informed that it could take the three weeks. I repeated the dates, and was informed that my money would be in my account by April 29, ********** is April 30, 2024, and I have not received one ***** of my money, and I was told that it would be another two to three weeks to be corrected. This is out and out stealing from a private checking account. I filed a compliant with Southern Living on April 8, 2024, and it was totally ignored. Not only do I not have my money, but they copied information from my check to further enhance their fraudulent scheme.
Read More
Read 114 More Complaints

Customer Reviews

23 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Dee B

04/30/2024

I love their cookbooks. So I got an offer in the mail to get a free copy of the newest cookbook when I purchase a 1-year magazine subscription. I purchased the subscription, and never received a cookbook. Instead they substitute a small magazine of slow cooker recipes. Even worse, they sold my information to countless partners or other businesses. I get spam mail and emails every day from similar businesses and it only started happening after I purchased their magazine subscription. These guys ****.

Dotdash Meredith Response

05/02/2024

We've tried looking on our database for a subscription order ... please confirm the email address (should it be gmail??) and which magazine did you subscriber to?? THANK YOU!
Read 22 More Customer Reviews

Local BBB

BBB serving Greater Iowa, Quad Cities, and Siouxland Region

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.