Intel® Socket LGA1700 for Intel® Core™ 14th & 13th Gen Processors, Intel® Core™ 12th Gen, Pentium® Gold and Celeron® Processors
Supports Intel® Turbo Boost Technology 2.0 and Intel® Turbo Boost Max Technology 3.0**
* Refer to www.asus.com for CPU support list.
** Intel® Turbo Boost Max Technology 3.0 support depends on the CPU types.
Intel® Z790 Chipset
2 x DIMM, Max. 96GB, DDR5
7600(OC)/7400(OC)/7200(OC)/7000(OC)/6800(OC)/6600(OC)/6400(OC)/ 6200(OC)/ 6000(OC)/ 5800(OC)/
5600/ 5400/ 5200/ 5000/ 4800MHz Non-ECC, Un-buffered Memory*
Dual Channel Memory Architecture
Supports Intel® Extreme Memory Profile
(XMP)
OptiMem II
* We recommend active airflow to ensure beter memory performance
* Supported memory types, data rate(Speed),
and number of DRAM modules vary depending on the CPU and memory configuration,
for more information refer to www.asus.com for memory support list.
* Non-ECC, Un-buffered DDR5 Memory supports On-Die ECC function
1 x HDMI® port***
2 x Intel® Thunderbolt™ 4 ports (USB
Type-C®) support DisplayPort and Thunderbolt™ video outputs****
* Graphics specifications may vary between
CPU types. Please refer to www.intel.com for any updates.
*** Supports 4K@60Hz as specified in HDMI
2.1.
**** VGA resolution support depends on
processors' or graphic cards' resolution.
Intel® 14th & 13th & 12th Gen Processors*
1 x PCIe 5.0 x16 slot (supportsx16 or x8/x8 mode)
* Please check the PCIe bifurcation table on the support site (https://www.asus.com/support/FAQ/1037507/).
- To ensure compatibility of the device installed, please refer to https://www.asus.com/support/ for the list of supported peripherals.
A resolution support depends on processors'
or graphic cards' resolution.
Total supports 2 x M.2 slots and 2 x SATA
6Gb/s ports
Intel® 14th & 13th & 12th Gen Processors
M.2_1 slot (Key M), type 2280 (supports
PCIe 5.0 x4 mode// PCIe 4.0 x4 mode)***
M.2_2 slot (Key M), type 2242/2260/2280
(supports PCIe 4.0 x4 mode)
2 x SATA 6Gb/s ports****
*** M.2_1 comes from Intel® Z790 Chipset
when switched to PCIe 4.0 x4 mode
**** Install ROG FPS-II Card to support 2 x
SATA 6Gb/s ports.
2 x SATA 6Gb/s ports****
*AMD RAIDXpert2 Technology supports both
NVMe RAID 0/1 and SATA RAID 0/1.
**** Install ROG FPS-II Card to support 2 x
SATA 6Gb/s ports
1 x Intel® 2.5Gb Ethernet
ASUS LANGuard
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth v5.3
* WiFi 6E 6GHz regulatory may vary between
countries, and function will be ready in Windows 11 or later.
Rear USB (Total 9 ports)
2 x Thunderbolt™ 4 port(s) (2 x USB
Type-C®)
1 x USB 3.2 Gen 2x2 port(s) (1 x USB
Type-C®)
3 x USB 3.2 Gen 2 port(s) (3 x Type-A)
1 x USB 3.2 Gen 1 port(s) (1 x Type-A)
2 x USB 2.0 port(s) (2 x Type-A)
Front USB (Total 3 ports)
1 x USB 3.2 Gen 2x2 connector supports 1
USB Type-C®
1 x USB 3.2 Gen 1 header(s) support(s) 2
additional USB 3.2 Gen 1 ports
ROG STRIX HIVE (Total 2 ports)
1 x USB 3.2 Gen 2 port ( 1 x USB Type-C®)
1 x USB 2.0 port(s) (1 x Type-A)
ROG FPS-II Card (Total 3 ports)
2 x USB 2.0 header(s) additional 3 USB 2.0
ports**
ROG High Definition Audio CODEC ALC4050
- Supports: Jack-detection
- High quality 118 dB SNR stereo playback output and 94 dB SNR recording input
- Supports up to 32-Bit/384 kHz playback
Audio Features
- ROG Hyper-Grounding Technology
- ESS® SABRE9260Q DAC
- Silver-plated audio jacks
- Optical S/PDIF out port & USB Type-C® port with indepent power solution
*** All audio functions on ROG STRIX Z790-I GAMING WIFI are supported through the ROG STRIX HIVE.
2 x Thunderbolt™ 4 USB Type-C® port(s)
1 x USB 3.2 Gen 2x2 port(s) (1 x USB
Type-C®)
3 x USB 3.2 Gen 2 port(s) (3 x Type-A)
(supports ROG STRIX HIVE)
1 x USB 3.2 Gen 1 port(s) (1 x Type-A)
2 x USB 2.0 port(s) (2 x Type-A)
1 x HDMI® port
1 x Wi-Fi Module
1 x Intel® 2.5Gb Ethernet port
1 x Clear CMOS button
Fan and Cooling related
1 x 4-pin CPU Fan header(s)
1 x 4-pin AIO Pump header(s)
1 x 4-pin Chassis Fan header(s)
Power related
1 x 24-pin Main Power connector
1 x 8-pin +12V Power connector
Storage related
2 x M.2 slots (Key M)
USB
1 x USB 3.2 Gen 2x2 connector (support(s)
USB Type-C® )
1 x USB 3.2 Gen 1 header(s) support(s) 2
additional USB 3.2 Gen 1 ports
Miscellaneous
1 x Addressable Gen 2 header(s)
1 x Aura RGB header(s)
1 x Thermal Sensor header
2 x USB Type-C® connectors to Install ROG
FPS-II card
ROG FPS-II card
2 x SATA 6Gb/s ports
1 x CPU Over Voltage jumper
1 x Thermal Sensor header
1 x Front Panel header
1 x Alternative PCIe Mode switch
2 x USB 2.0 header(s) support(s) additional
3 USB 2.0 ports
Extreme Engine Digi+
- 5K Black Metallic Capacitors
ASUS Q-Design
- M.2 Q-Latch
- Q-DIMM
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink backplate
- M.2 heatsink
- VRM heatsink design
ASUS EZ DIY
- Clear CMOS button
- CPU Socket lever protector
- ProCool II
- Pre-mounted I/O shield
- SafeSlot
- SafeDIMM
Aura Sync
- Aura RGB header(s)
- Addressable Gen 2 header(s)
ROG STRIX HIVE
1 x USB Type-C® connects to Motherboard
1 x USB 3.2 Gen 2 port(s) (1 x USB Type-C®)
1 x USB 2.0 port(s) (1 x Type-A with BIOS
FlashBack™)
1 x Headphone jack with Mic in
1 x Mic in jack with Optical S/PDIF out
1 x AI OC button
1 x FlexKey button
1 x BIOS FlashBack™ button
1 x Volume Control Knob with Mute Button
Q-LED (CPU [red], DRAM [yellow], VGA
[white], Boot Device [yellow green])
ROG Exclusive Software
- GameFirst VI
- ROG CPU-Z
- Sonic Studio III + Sonic Studio Virtual
Mixer + Sonic Suite Companion
- Sonic Radar III
- DTS® Sound Unbound
ASUS Exclusive Software
Armoury Crate
- AIDA64 Extreme (60 days free trial)
- Aura Creator
- Aura Sync
- Fan Xpert 4 (with AI Cooling II)
- Power Saving
- Two-Way AI Noise Cancellation
AI Suite 3
- Easy Optimization with AI Overclocking
- TPU
- DIGI+ VRM
- Turbo app
- PC Cleaner
MyAsus
Norton 360 for Gamers
WinRAR
UEFI BIOS
AI Overclocking Guide
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
FlexKey
MemTest86
256 Mb Flash ROM, UEFI AMI BIOS
WOL by PME, PXE
Cables
2 x SATA 6Gb/s cables
1 x ROG USB2.0 splitter cable
1 x Panel Cable
ROG FPS-II Card
1 x ROG FPS-II Card
ROG STRIX HIVE
1 x ROG STRIX HIVE
1 x USB Type-C® power connection cable
Additional Cooling Kit
1 x Thermal pad for M.2
Miscellaneous
1 x ASUS Wi-Fi moving antennas
1 x Cable ties pack
1 x Rubber Package(s) for M.2
1 x Q-Latch package(s) for M.2
1 x ROG key chain
1 x ROG Strix stickers
1 x ROG Strix thank you card
Installation Media
1 x User guide
Windows® 11, Windows® 10 64-bit
Mini-ITX Form Factor
6.7 inch x 6.7 inch( 17cm x 17cm)
What is the order processing time?
Orders are processed Monday through Friday during normal business hours and will not be processed during weekends and/or holidays. Most orders are processed within two business days.
How do I make changes to my order?
We cannot make changes to an existing order.
What if I'm having trouble placing an order?
Please call us toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or email us at onlineservice@asus.com.
Disclaimer
Please note that order confirmations will only come from onlineservice@asus.com. If you receive an order confirmation from another email address, please contact us directly by calling toll-free at 855-755-2787, Monday ~ Friday, 8 a.m.-6 p.m. PST, or emailing us at onlineservice@asus.com.
What payment methods can I use to pay my order?
We accept most credit and debit cards. We also offer financing through our partner, Affirm.
When does my credit card get charged?
To ensure you are totally satisfied with your purchase, Asus will not charge your credit card until your order has been shipped. At the time you place your order, we'll pre-authorize your card for the total amount plus all applicable taxes and shipping charges.
Sales Tax Policy
Even if we do not collect sales tax from you, you may owe sales tax on your purchase. For more information, please visit your state's department of revenue website.
Free ground shipping on all orders over $29.99.
Ground: Should arrive 2 to 10 business days after shipment
2nd Day: Should arrive 2 business days after shipment
Overnight: Should arrive 1 business day after shipment
*Ground shipping is only offered to the 48 continental states, express shipping will have to be paid by customer for HI or AK
Do you offer a weekend delivery service option?
Unfortunately, weekend delivery is not an available shipping option.
Can I have my order redirected to another address?
If there was an error on your address when placing your order, please feel free to reach out to us so we can do our best to fix it. However, we are unfortunately not able to update all shipments. Our carrier will attempt to deliver three times before re-routing shipments back to us.
Do you ship internationally?
No, we do not currently ship internationally.
Why do you require a signature to receive a package?
Our shipments contain valuable equipment and we like to ensure that our customers receive their products safely. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where you or someone you trust will be available to sign for your package. We highly encourage customers to ship to their billing address to facilitate a faster turnaround time. To ensure our customers receive their package, signatures are required on most orders.
What happens if I am not available to sign for my order?
Most of our carriers make three attempts to deliver a package. After three delivery attempts, our couriers will return your order to us.
What should I do if my shipment is delayed, lost, or has an issue?
Please notify us within 2 business days at toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or via email at onlineservice@asus.com.
Return Policy
Our return policy allows for returns within 30-calendar days of your order being placed on eligible items*. Please note that you may be charged a 15% Restocking Fee for non-defective returned items, or if the product is in opened or missing accessories. Prices are subjected to change without prior notice. Any returns after 30-calender days are not eligible for refund.
* Select items are not eligible for return
* Warranty cards with the code scratched are not eligible for return
* Warranty card returns must be initiated within 14 days for purchase
* Software, driver disc, or damaged items are not eligible for return
How do I return a product?
To return a product you will need to request RMA (return merchandise authorization) number by
1. login to my account -> go into order detail -> select the item you are returning and system will generate return instruction. After a short period of time, you can print your return label from your returns.
or
2. Call ASUS Customer service at 1-855-755-2787 to submit the return request.
ASUS recommends customer to return order with tracking and signature service. Please note that order can only request an RMA number within 30 days from the order date.
Do I have to pay for return shipping?
If any conditions below are met within 30-calendar days from the purchased date we will provide a pre-paid return label.
• Defective
• Damaged due to shipping
• Incorrect product
• Missing accessories
For any other condition you will have to pay for the return shipping.
Intel® Socket LGA1700 for Intel® Core™ 14th & 13th Gen Processors, Intel® Core™ 12th Gen, Pentium® Gold and Celeron® Processors
Supports Intel® Turbo Boost Technology 2.0 and Intel® Turbo Boost Max Technology 3.0**
* Refer to www.asus.com for CPU support list.
** Intel® Turbo Boost Max Technology 3.0 support depends on the CPU types.
Intel® Z790 Chipset
2 x DIMM, Max. 96GB, DDR5
7600(OC)/7400(OC)/7200(OC)/7000(OC)/6800(OC)/6600(OC)/6400(OC)/ 6200(OC)/ 6000(OC)/ 5800(OC)/
5600/ 5400/ 5200/ 5000/ 4800MHz Non-ECC, Un-buffered Memory*
Dual Channel Memory Architecture
Supports Intel® Extreme Memory Profile
(XMP)
OptiMem II
* We recommend active airflow to ensure beter memory performance
* Supported memory types, data rate(Speed),
and number of DRAM modules vary depending on the CPU and memory configuration,
for more information refer to www.asus.com for memory support list.
* Non-ECC, Un-buffered DDR5 Memory supports On-Die ECC function
1 x HDMI® port***
2 x Intel® Thunderbolt™ 4 ports (USB
Type-C®) support DisplayPort and Thunderbolt™ video outputs****
* Graphics specifications may vary between
CPU types. Please refer to www.intel.com for any updates.
*** Supports 4K@60Hz as specified in HDMI
2.1.
**** VGA resolution support depends on
processors' or graphic cards' resolution.
Intel® 14th & 13th & 12th Gen Processors*
1 x PCIe 5.0 x16 slot (supportsx16 or x8/x8 mode)
* Please check the PCIe bifurcation table on the support site (https://www.asus.com/support/FAQ/1037507/).
- To ensure compatibility of the device installed, please refer to https://www.asus.com/support/ for the list of supported peripherals.
A resolution support depends on processors'
or graphic cards' resolution.
Total supports 2 x M.2 slots and 2 x SATA
6Gb/s ports
Intel® 14th & 13th & 12th Gen Processors
M.2_1 slot (Key M), type 2280 (supports
PCIe 5.0 x4 mode// PCIe 4.0 x4 mode)***
M.2_2 slot (Key M), type 2242/2260/2280
(supports PCIe 4.0 x4 mode)
2 x SATA 6Gb/s ports****
*** M.2_1 comes from Intel® Z790 Chipset
when switched to PCIe 4.0 x4 mode
**** Install ROG FPS-II Card to support 2 x
SATA 6Gb/s ports.
2 x SATA 6Gb/s ports****
*AMD RAIDXpert2 Technology supports both
NVMe RAID 0/1 and SATA RAID 0/1.
**** Install ROG FPS-II Card to support 2 x
SATA 6Gb/s ports
1 x Intel® 2.5Gb Ethernet
ASUS LANGuard
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth v5.3
* WiFi 6E 6GHz regulatory may vary between
countries, and function will be ready in Windows 11 or later.
Rear USB (Total 9 ports)
2 x Thunderbolt™ 4 port(s) (2 x USB
Type-C®)
1 x USB 3.2 Gen 2x2 port(s) (1 x USB
Type-C®)
3 x USB 3.2 Gen 2 port(s) (3 x Type-A)
1 x USB 3.2 Gen 1 port(s) (1 x Type-A)
2 x USB 2.0 port(s) (2 x Type-A)
Front USB (Total 3 ports)
1 x USB 3.2 Gen 2x2 connector supports 1
USB Type-C®
1 x USB 3.2 Gen 1 header(s) support(s) 2
additional USB 3.2 Gen 1 ports
ROG STRIX HIVE (Total 2 ports)
1 x USB 3.2 Gen 2 port ( 1 x USB Type-C®)
1 x USB 2.0 port(s) (1 x Type-A)
ROG FPS-II Card (Total 3 ports)
2 x USB 2.0 header(s) additional 3 USB 2.0
ports**
ROG High Definition Audio CODEC ALC4050
- Supports: Jack-detection
- High quality 118 dB SNR stereo playback output and 94 dB SNR recording input
- Supports up to 32-Bit/384 kHz playback
Audio Features
- ROG Hyper-Grounding Technology
- ESS® SABRE9260Q DAC
- Silver-plated audio jacks
- Optical S/PDIF out port & USB Type-C® port with indepent power solution
*** All audio functions on ROG STRIX Z790-I GAMING WIFI are supported through the ROG STRIX HIVE.
2 x Thunderbolt™ 4 USB Type-C® port(s)
1 x USB 3.2 Gen 2x2 port(s) (1 x USB
Type-C®)
3 x USB 3.2 Gen 2 port(s) (3 x Type-A)
(supports ROG STRIX HIVE)
1 x USB 3.2 Gen 1 port(s) (1 x Type-A)
2 x USB 2.0 port(s) (2 x Type-A)
1 x HDMI® port
1 x Wi-Fi Module
1 x Intel® 2.5Gb Ethernet port
1 x Clear CMOS button
Fan and Cooling related
1 x 4-pin CPU Fan header(s)
1 x 4-pin AIO Pump header(s)
1 x 4-pin Chassis Fan header(s)
Power related
1 x 24-pin Main Power connector
1 x 8-pin +12V Power connector
Storage related
2 x M.2 slots (Key M)
USB
1 x USB 3.2 Gen 2x2 connector (support(s)
USB Type-C® )
1 x USB 3.2 Gen 1 header(s) support(s) 2
additional USB 3.2 Gen 1 ports
Miscellaneous
1 x Addressable Gen 2 header(s)
1 x Aura RGB header(s)
1 x Thermal Sensor header
2 x USB Type-C® connectors to Install ROG
FPS-II card
ROG FPS-II card
2 x SATA 6Gb/s ports
1 x CPU Over Voltage jumper
1 x Thermal Sensor header
1 x Front Panel header
1 x Alternative PCIe Mode switch
2 x USB 2.0 header(s) support(s) additional
3 USB 2.0 ports
Extreme Engine Digi+
- 5K Black Metallic Capacitors
ASUS Q-Design
- M.2 Q-Latch
- Q-DIMM
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink backplate
- M.2 heatsink
- VRM heatsink design
ASUS EZ DIY
- Clear CMOS button
- CPU Socket lever protector
- ProCool II
- Pre-mounted I/O shield
- SafeSlot
- SafeDIMM
Aura Sync
- Aura RGB header(s)
- Addressable Gen 2 header(s)
ROG STRIX HIVE
1 x USB Type-C® connects to Motherboard
1 x USB 3.2 Gen 2 port(s) (1 x USB Type-C®)
1 x USB 2.0 port(s) (1 x Type-A with BIOS
FlashBack™)
1 x Headphone jack with Mic in
1 x Mic in jack with Optical S/PDIF out
1 x AI OC button
1 x FlexKey button
1 x BIOS FlashBack™ button
1 x Volume Control Knob with Mute Button
Q-LED (CPU [red], DRAM [yellow], VGA
[white], Boot Device [yellow green])
ROG Exclusive Software
- GameFirst VI
- ROG CPU-Z
- Sonic Studio III + Sonic Studio Virtual
Mixer + Sonic Suite Companion
- Sonic Radar III
- DTS® Sound Unbound
ASUS Exclusive Software
Armoury Crate
- AIDA64 Extreme (60 days free trial)
- Aura Creator
- Aura Sync
- Fan Xpert 4 (with AI Cooling II)
- Power Saving
- Two-Way AI Noise Cancellation
AI Suite 3
- Easy Optimization with AI Overclocking
- TPU
- DIGI+ VRM
- Turbo app
- PC Cleaner
MyAsus
Norton 360 for Gamers
WinRAR
UEFI BIOS
AI Overclocking Guide
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
FlexKey
MemTest86
256 Mb Flash ROM, UEFI AMI BIOS
WOL by PME, PXE
Cables
2 x SATA 6Gb/s cables
1 x ROG USB2.0 splitter cable
1 x Panel Cable
ROG FPS-II Card
1 x ROG FPS-II Card
ROG STRIX HIVE
1 x ROG STRIX HIVE
1 x USB Type-C® power connection cable
Additional Cooling Kit
1 x Thermal pad for M.2
Miscellaneous
1 x ASUS Wi-Fi moving antennas
1 x Cable ties pack
1 x Rubber Package(s) for M.2
1 x Q-Latch package(s) for M.2
1 x ROG key chain
1 x ROG Strix stickers
1 x ROG Strix thank you card
Installation Media
1 x User guide
Windows® 11, Windows® 10 64-bit
Mini-ITX Form Factor
6.7 inch x 6.7 inch( 17cm x 17cm)
What is the order processing time?
Orders are processed Monday through Friday during normal business hours and will not be processed during weekends and/or holidays. Most orders are processed within two business days.
How do I make changes to my order?
We cannot make changes to an existing order.
What if I'm having trouble placing an order?
Please call us toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or email us at onlineservice@asus.com.
Disclaimer
Please note that order confirmations will only come from onlineservice@asus.com. If you receive an order confirmation from another email address, please contact us directly by calling toll-free at 855-755-2787, Monday ~ Friday, 8 a.m.-6 p.m. PST, or emailing us at onlineservice@asus.com.
What payment methods can I use to pay my order?
We accept most credit and debit cards. We also offer financing through our partner, Affirm.
When does my credit card get charged?
To ensure you are totally satisfied with your purchase, Asus will not charge your credit card until your order has been shipped. At the time you place your order, we'll pre-authorize your card for the total amount plus all applicable taxes and shipping charges.
Sales Tax Policy
Even if we do not collect sales tax from you, you may owe sales tax on your purchase. For more information, please visit your state's department of revenue website.
Free ground shipping on all orders over $29.99.
Ground: Should arrive 2 to 10 business days after shipment
2nd Day: Should arrive 2 business days after shipment
Overnight: Should arrive 1 business day after shipment
*Ground shipping is only offered to the 48 continental states, express shipping will have to be paid by customer for HI or AK
Do you offer a weekend delivery service option?
Unfortunately, weekend delivery is not an available shipping option.
Can I have my order redirected to another address?
If there was an error on your address when placing your order, please feel free to reach out to us so we can do our best to fix it. However, we are unfortunately not able to update all shipments. Our carrier will attempt to deliver three times before re-routing shipments back to us.
Do you ship internationally?
No, we do not currently ship internationally.
Why do you require a signature to receive a package?
Our shipments contain valuable equipment and we like to ensure that our customers receive their products safely. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where you or someone you trust will be available to sign for your package. We highly encourage customers to ship to their billing address to facilitate a faster turnaround time. To ensure our customers receive their package, signatures are required on most orders.
What happens if I am not available to sign for my order?
Most of our carriers make three attempts to deliver a package. After three delivery attempts, our couriers will return your order to us.
What should I do if my shipment is delayed, lost, or has an issue?
Please notify us within 2 business days at toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or via email at onlineservice@asus.com.
Return Policy
Our return policy allows for returns within 30-calendar days of your order being placed on eligible items*. Please note that you may be charged a 15% Restocking Fee for non-defective returned items, or if the product is in opened or missing accessories. Prices are subjected to change without prior notice. Any returns after 30-calender days are not eligible for refund.
* Select items are not eligible for return
* Warranty cards with the code scratched are not eligible for return
* Warranty card returns must be initiated within 14 days for purchase
* Software, driver disc, or damaged items are not eligible for return
How do I return a product?
To return a product you will need to request RMA (return merchandise authorization) number by
1. login to my account -> go into order detail -> select the item you are returning and system will generate return instruction. After a short period of time, you can print your return label from your returns.
or
2. Call ASUS Customer service at 1-855-755-2787 to submit the return request.
ASUS recommends customer to return order with tracking and signature service. Please note that order can only request an RMA number within 30 days from the order date.
Do I have to pay for return shipping?
If any conditions below are met within 30-calendar days from the purchased date we will provide a pre-paid return label.
• Defective
• Damaged due to shipping
• Incorrect product
• Missing accessories
For any other condition you will have to pay for the return shipping.