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Will the uncertainty continue for financial institutions?

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The coming year is full of uncertainty for the financial industry, in Washington and beyond. Leaders in the industry are split on whether the regional banking crisis is over, although they're mostly united on how they'd like the federal government to respond to it. They're also planning to spend more – especially on tech like artificial intelligence – and expect that new entrants into the financial system will force them to change how they approach their businesses.

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In this report, leaders of varying sizes of banks, fintechs and technology vendors give their predictions on what to expect for 2024.

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