Top positive review
5.0 out of 5 starsVery nice product; if your new product won't pump out READ THIS
Reviewed in the United States on July 8, 2024
I had to return the first order because when it arrived the product was leaking out the side of the lid below the pump and I couldn't get it to come up into the pump to come out where it is supposed to flow out. I sent it back and had them replace it but the second container wouldn't pump out at all. I thought it best to call the company to ask for assistance since I didn't want to return a second one and give up on the product. I was told by the person who works for the company to turn the tube up-side-down and tap it 8 or 10 times sharply against my other palm to get the product up into the pump applicator since it does not have anything inside to bring the product up into the pump and sometimes it just settles to the bottom of the tube. It was successful and now works just fine. I hope this helps others who might have this problem. I think the packaging should include this instruction printed on the outside of the box so others don't return a perfectly good tube of what is a bit expensive to waste. I really like this product but will admit that it is pricey. I have just started using it so I don't have much to go on yet. What I will say is that I have very sensitive skin prone to rosacea if I try new products so I was happy to find that this caused no irritation for me and I like the bit of tint that it has to even out my skin tone since I have never used foundation. So far I think it's a great product. I'll revisit this post if anything changes over the course of using the rest of the container.