No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
So far, so good. I should not have to use this product/service for at least two years, so the rating I have given is tentative at best. I'll provide more accurate information once I use it (if ever).
Bought a plan for a $3500 camera I purchased on Amazon in July of 2019. All I get from them is the run around. Spent an hour on the phone yesterday with 5 different people and made no progress. Have been waiting for a shipping label since April. Yesterday, they wanted a copy of my camera invoice and Asurion invoice (which they should have via Amazon already) but I provided yet again. I was told that I would get a shipping label within 3-4 hours. Now, they want photos of my camera (which would reveal absolutely nothing, since the problem is internal). I uploaded a message (on par with this review) and the automated response said it would take 2-3 days to review my upload. At this point, there "warranty" program appears to me (in my opinion) to be a fraudulent gimmick, with nothing but everchanging hurdles and roadblocks added to delay or avoid fulfilling its warranty obligation. Just the worst. Not even worthy of 1 star.
