No Additional Cost: You pay nothing for repairs ��� parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the ease of use and service of the warranty. They mention that it's simple and pleasant to use, and they get a gift card. They are also satisfied with the quality. However, some customers feel the information provided is misleading and incomplete. Opinions are mixed on value, sound quality, and performance.
47 customers mention "Ease of use"42 positive5 negative
Customers find the warranty service easy to use. They say it's simple and convenient. Some mention that it'll be easy to file a claim and get a gift card.
"Easy to redeem, almost instant full credit on Amazon account, no hassle at whatsoever...." Read more
"Super easy super fast and got a gift card for the back massager for the original price when I bought it which is almost half the price now" Read more
"...The online claim process with Ausrion was so easy to use with very quick resolution...." Read more
Customers like the quality of the warranty. They mention it provides good protection, great insurance, and a reliable plan. Some appreciate the extended warranty and the long-standing Panasonic brand quality.
"...And I’m glad that there is an extended warranty." Read more
Customers find the service of the warranty easy to use and appreciate the fast response and resolution of problems. They also say the process to file and complete a claim promptly is easy.
"...The online claim process with Ausrion was so easy to use with very quick resolution...." Read more
Customers are mixed about the value of the warranty. Some mention that it's a good product with great coverage for the money, while others say that it is a waste of money and not worth the effort.
"Easy to redeem, almost instant full credit on Amazon account, no hassle at whatsoever...." Read more
"...I never buy insurance on products but this time I did. What a waste of money! I love the Chromebook...." Read more
"It is a great value for your money knowing that your product is protected. I would recommend buying this protection to anyone" Read more
"What a waste of money!! The processing and delivery were outstanding, but that is all! I should have thrown my money in the street. 1st...." Read more
Customers are mixed about the performance of the massager. Some mention it's quite effective, works great, and excellent, while others say that it stopped working after 3 weeks, does not charge at all, and does not have any of the power it had just a few weeks ago.
Customers are mixed about the sound quality of the product. Some mention it has a nice sound, while others say it has bad sound, an adjustable volume, and loud whistling.
"Does the job but, unajustable volume is con." Read more
"This is my second buy since my dog chewed up the other ones.Nice sound, packaged good. Would buy again...." Read more
"...1st. the hearing aids do not stay seated in the ear, then comes the loud whistling that that breaks your ear drum. 2nd...." Read more
"The feedback is terrible. Low quality sound." Read more
Customers find the warranty information misleading and incomplete. They say the company doesn't tell the whole story and is not helpful when trying to research what they paid to insure.
"They are not helpful when trying to research what you paid to insure" Read more
"incomplete PRICING INFO, VERY MISLEADING.Then trying to straighten out with them results in a torrent of emails, most of which do not pertain." Read more
Easy to redeem, almost instant full credit on Amazon account, no hassle at whatsoever. Highly recommended protection for all those temperamental electronics products.
I submitted my claim for my product, and it was far smoother than I expected. I received the Amazon gift card, which paid for my replacement product! I was very close to the end date of coverage, so don’t worry about whether they’ll cover it.
This was for my waterpik, I have purchased several over the years. I had a problem, leaked a bit and it has a small chamber at the bottom of unit that was rusty crud and absolutely zero access to clean. I sent request, received mailing label instantly and within hours of dropping package, an email came stating my gift card has arrived. Thank you Asurion and Amazon for GREAT customer service.
I purchased my Phillips Sonicare electric toothbrush. It came in handy when the toothbrush broke after the manufacturer's warranty expired. The claim process was a little encumbering at first, however once I reached out to representative via chat, it was a positive experience. Product was sent back to claims. Once the product was received a gift certificate was issued for the original purchase price of product.
Asurion's was quick to respond regarding my massager that quit working. As soon as I took it to UPS to send back, I received an Amazon gift card to apply toward purchase of a new one. Would choose Asurion's again on a higher priced item.
I have a number of Asurian / Amazon warranties. While they list an order number on each one, they do not describe the item purchased. I am attempting to save them in my "documents file" and confusion reigns supreme. I tried to call the Asurian number, naturally couldn't speak with anyone but, "Good news, you no longer have to register your product with Asurian". What! I am looking at warranties from January 2023 to present, and I did not see anything requiring registering an item? I will no longer buy an Amazon Warranty as I can't use the order number to track my item, and Assurian doesn't list the item purchased. I wonder if this isn't to frustrate the customer into not filing a claim.
