ASURION 3 Year Floorcare Extended Protection Plan ($100 - $124.99)

$21.99
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Purchase options and add-ons

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Customer ratings by feature

Value for money
4.5 4.5
Easy to use
4.5 4.5
Suction power
4.3 4.3
See all reviews

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From the brand

Looking for specific info?

From the manufacturer

Product guides and documents

User Guide (PDF)

Product Description

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

ASURION 3 Year Floorcare Extended Protection Plan ($100 - $124.99)

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Customer reviews

4.6 out of 5 stars
4.6 out of 5
2,748 global ratings

Customers say

Customers like the warranty, value, and ease of use of the home warranty plan. For example, they mention it's well worth the money, easy to make a claim, and works very well. That said, some complain about the durability and performance.

AI-generated from the text of customer reviews

Select to learn more
Ease of useValueEfficiencyProtectionWarrantyCoveragePerformanceDurability
58 customers mention "Ease of use"58 positive0 negative

Customers find the process of filing a claim with the company very simple and quick. They also appreciate the easy-to-navigate website and the quick approval of their claim.

"100% worth the buy. Very quick with a response." Read more

"NO HASSLES! ALWAYS STAY INSURED WITH ASURION." Read more

"Easy to use" Read more

"It’s was easy and fast to get my refund." Read more

43 customers mention "Value"35 positive8 negative

Customers like the value of the product. They say it's well worth the money, reasonably priced, and excellent for 3 years' protection. Some mention that the customer service is excellent and the return process is efficient.

"100% worth the buy. Very quick with a response." Read more

"...They are reasonably priced and will give you peace of mind." Read more

"Well worth the money to add warranty!!" Read more

"...We determined the insurance on a mechanical product is worth the cost." Read more

21 customers mention "Efficiency"21 positive0 negative

Customers are satisfied with the efficiency of the vacuum cleaner. They mention that it does its job well, is of high quality, and runs efficiently. Some appreciate the professional customer service and the fact that it was delivered as promised. Some customers also mention that the vacuum does great on hardwoods.

"I bought a vacuum cleaner about 2 1/2 year ago. Worked very well. during that time. I used it almost every day and I have pets...." Read more

"Delivered as promised." Read more

"...Refunded immediately and I got to kept the machine. It still does great on hardwoods!" Read more

"...Very professional and easy to make a claim." Read more

11 customers mention "Protection"11 positive0 negative

Customers find the protection plan of the home product to be reliable and easy to understand. They also say it's the best protection plan ever.

"...The protection plan worked great." Read more

"...This company provided good protection for products and their service is very good." Read more

"Great floor protection." Read more

"Great protection service,easy process...." Read more

5 customers mention "Warranty"5 positive0 negative

Customers are satisfied with the warranty provided by Asurion. They mention that it's a good warranty and reliable.

"Asurion Is Reliable!..." Read more

"Best warranty service!..." Read more

"Good warranty..." Read more

"Great warranty..." Read more

4 customers mention "Coverage"4 positive0 negative

Customers are satisfied with the coverage of the product. They mention that it provides good coverage and covers pretty much everything.

"...First of all, they are extremely cheap and cover pretty much everything. Even the shipping is included...." Read more

"...Amazing coverage and service!" Read more

"Good coverage." Read more

"Awesome Coverage!..." Read more

18 customers mention "Performance"0 positive18 negative

Customers are dissatisfied with the performance of the home products. They mention that the vacuum stopped working after 4 months, the steamer stopped working a year later, and the roller on the vacuum didn't work. Some customers also say that the unit stopped returning and that the performance deteriorated.

"Poorly made. Product! Only lasted 2 months." Read more

"...2 months short of warranty running out, the battery refuses to charge...." Read more

"Our robot vacuum stopped working after 2 years yet we had insurance for 3 years through asuration and when we contacted them about it, they asked..." Read more

"The steamer stopped working after a year, I bought another one, still a good product. I had forgotten about the warranty...." Read more

14 customers mention "Durability"0 positive14 negative

Customers are dissatisfied with the durability of the vacuum cleaner. They mention that it broke down after a few months, the top broke off, and the plastic just snapped in half. The main hose ripped and was not fixable. The on/off switch broke and the neck of the handle just snappeded while they were vacuuming.

"Poorly made. Product! Only lasted 2 months." Read more

"...about 2 years ago and it works fine until one day the neck of the handle just snapped while i was vacuuming...." Read more

"...It did not last very long and I filed a claim. They sent me a gift card for the amount of the vacuum within moments of filing the claim...." Read more

"...a vacuum, and one day after having it for a few months, the plastic just snapped in half! And it was close to the motor...." Read more

Top reviews from the United States

Kindle Customer
5.0 out of 5 stars Always buy the protection plan
Reviewed in the United States on July 13, 2024
Verified Purchase
100% worth the buy. Very quick with a response.
Helpful
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Charles
5.0 out of 5 stars AWESOME SERVICE
Reviewed in the United States on June 2, 2024
Verified Purchase
NO HASSLES! ALWAYS STAY INSURED WITH ASURION.
Helpful
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Diane Atencio
5.0 out of 5 stars Don't buy
Reviewed in the United States on July 6, 2024
Verified Purchase
Poorly made. Product! Only lasted 2 months.
Helpful
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Estelle59
5.0 out of 5 stars Highly Recommend Purchasing an Asurion Floorcare Extended Protection Plan
Reviewed in the United States on January 8, 2024
Verified Purchase
In late April 2023 I purchased a Renewed Shark HZ251 Vacuum in excellent condition on Amazon. The price was $124.95. I vacuum daily so it's essential I have a good reliable vacuum. This is also why I purchased a Asurion Floorcare Extended Protection Plan. A few weeks ago the vacuum began making loud noises and had a loss of suction. I emptied the out take receptacle after each use. I also did not resuse filters by washing and reusing the old filter but purchased filters on Amazon. Despite my taking care of my vacuum things happen and a pin came out. When the pin came out the vacuum would no longer remain upright. Initially I contacted Asurion but was told that I need to contact the seller or manufacturer since the vacuum is still under warranty. The seller is Amazon since it was a "renewed" item. Shark told me to replace the pin would take at least 1 1/2 to 2 hours of labor or more than the value of the vacuum. I contacted Amazon and was told their warranty is 90 days so Asurion should cover the vacuum. I asked the Amazon rep to send me an email stating this in writing because I was going to call Asurion and pass along this information. As soon as I told them what Amazon said they agreed to refund me the purchase price of the vacuum although the process did take over an hour on the phone.

That said if you purchase a renewed product/device that you use a lot I highly recommend purchasing an Asurion extended protection plan. They are reasonably priced and will give you peace of mind.
Helpful
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Dolores T.
5.0 out of 5 stars Asurion Is Reliable!
Reviewed in the United States on June 28, 2024
Verified Purchase
I bought two cordless vacuums & bought the warranty from Asurion. When I had problems with the vacuums Asurion acted promptly to reimburse me for the vacuums! I would definitely recommend buying these warranties!
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kera
4.0 out of 5 stars Honored warranty !
Reviewed in the United States on July 3, 2024
Verified Purchase
Responded promptly to warranty claim
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Etudeop25
5.0 out of 5 stars a very happy Asurion customer!
Reviewed in the United States on April 6, 2024
Verified Purchase
I bought my vacuum about 2 years ago and it works fine until one day the neck of the handle just snapped while i was vacuuming. It still works but it’s becoming hard to maneuver it due to the broken neck. I tried taping it with my masking tape that i have at hand and it was fine for a bit until it comes off. So I have retaped it a few times in hopes that it would be ok as I would hate to have to waste a product that’s still technically functional. But it eventually became too cumbersome. Then I remembered I may have purchased the asurion insurance and boy was I glad I did! The process of getting my refund was so easy and it’s contactless. I was prepared to submit a video and picture of my broken neck vacuum but they didn’t even ask for it and credited my account for the full amount of the original purchase price right away! I will definitely be a repeat customer for my future purchase as it gives me the peace of mind when purchasing a costly item and not having to be stuck with a lemon if it turns out that way.
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L g
5.0 out of 5 stars Vacuum issue
Reviewed in the United States on July 3, 2024
Verified Purchase
They didn’t give any real resolution to my broken vacuum, just send a gift card for a new one and that was it . I guess i can’t be mad at that.
Helpful
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