Hestan - SmartChef Series - Stainless Steel Frying Pan, Temperature Control Induction Cookware, Skillet (11")


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Brand Hestan Cue
Material Stainless Steel
Special Feature Induction Stovetop Compatible
Color Silver
Capacity 11 Inches

About this item

  • SMART COOKTOP AND SMART COOKWARE MUST BE USED TOGETHER FOR SMART FUNCTIONS TO WORK SEAMLESSLY: The smart cooktop must be used together with a Hestan Cue Smart Fry Pan or Smart Sauce Pan to take advantage of all smart features of the Hestan Cue cookware set. The bluetooth-enabled cookware, induction cooktop, and mobile recipe app work in tandem to maintain the perfect temperature. Conveniently cook 5-star meals, sous vide, slow cook and sear.
  • COMPACT & POWERFUL: Portable, stylish, and simple to use, the Cue induction cookware brings smart cooking to any kitchen. The powerful 1600W cooktop will fit on any countertop and easily connect wirelessly with your Cue app and smart cookware for precise and perfect cooking every time.
  • CHOOSE FROM HUNDREDS OF RECIPES: Connect your smart cookware with the Cue app for access to hundreds of mouth-watering recipes. The app will guide you through the chef-created and tested recipes to bring restaurant-quality dishes to your own home.
  • STAINLESS STEEL: Our smart cookware is made with tri-ply stainless steel for style, durability, and easy clean-up. Embedded with temperature sensors, they maintain precise temperature control when connected to the Cue app to deliver restaurant-quality results every single time.
  • COMPLETE YOUR SET: Hestan Cue cookware has everything you need to cook hundreds of delicious recipes in your home. Check out our store for our full selection of smart cookware to start making chef-created and tested dishes today.

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Product Description

Temp Infographic

THE HESTAN CUE SMART COOKING SYSTEM

Cue System

WHY CHOOSE HESTAN CUE?: Cue is designed to help you create restaurant-quality food at home. Bring a new level of precision to your cooking. Precise temperature control bridges the gap between home cooking and professional skills. With your Cue, you can set it to the precise temperature and let the pan do the work.

COOK WITH CONFIDENCE: Our smart cookware, smart induction burner, and recipe app work in tandem to automatically control the temperature and timing of each recipe step, so you'll have great results.

COOKWARE THAT CAN FEEL THE HEAT: A family of smart cookware crafted with embedded heat sensing technology. The smart cookware measures the temperature variations of the cooking surface in real time and informs the Cue app of what’s happening in the pan via bluetooth. Know when to flip, baste, or sear at exactly the right moment.

A COOKTOP POWERED WITH INTELLIGENT HEAT: An induction cooktop that gives you to-the-degree temperature control. 1600 Watts of concentrated intelligent heat designed to rapidly increase or decrease the temperature of your cooking surface. The Cue induction cooktop gives you the ability to heat your cookware from room temperature to 450F (or any temperature in-between) in under 45 seconds.

AN APP THAT THINKS LIKE A CHEF: Get to know what perfect tastes like. From preparation to cooking, a guide that orchestrates every last detail. Choose from a collection of recipes that coach you through every step‚ from heating the cookware to preparing and cooking your food. Cooking on Cue is like having a friend in the kitchen keeping track of everything you need to do to create amazing meals.

CUE BRINGS THE SECRETS OF CULINARY SCIENCE TO YOUR KITCHEN: Culinary science is based on how heat transforms your ingredients to unlock flavors and create textures. The Cue Smart Cooking System was created to give you precise control over heat—the most important ingredient when you’re cooking.

App Screen

500+ combinations of recipes on the Cue App- you can even download it before you buy. More chef-proven recipes are added all the time.

  • STEP BY STEP COACHING- The Cue app walks you through every step in the process, complete with chef’s cooking secrets and techniques and secret touches that professional chefs use to make their meals from good to great. Cooking with Cue is like bringing a team of culinary experts to your kitchen to teach you how to think and cook like a chef.
  • CHOOSE YOUR KIND OF PERFECT- Cook it your way with Cue. Just choose how you want your food cooked, and Cue takes care of the timing and temperature to serve up perfect results.
  • LEARN FROM THE BEST WHILE YOU COOK- We work with a team of chefs from some of the world's most innovative, renowned, and local-legend restaurants. From walking you through recipes to teaching you techniques, they'll be at your side while you're cooking on Cue.
  • PLUS optional 'Control Mode' allows you to set precise temperatures and 'Mix & Match' that lets you pick your a protein and sauce of your choice based on what you have on hand.

How Does Cue Work?

Cooking with Cue

Searing with Cue

The Perfect Steak

Cook Like a Chef

Be Picky- We Can Handle it

Choose one of our interactive video guided recipes, select serving size, tell Cue how thick your protein cuts are, select your doneness (eg: medium rare). Let's get cooking!

Hear the Sear

Cue gets the pan to the perfect temperature. Watch Cue maintain the perfect temperature while showing you a countdown to when you'll need to flip your steak. By communicating between the cookware, burner, and the app, Cue can make dynamic adjustments that help you achieve better flavors and textures.

Wait your turn- Right on Cue

Cue tells you what to do and when to do it. No more overcooked proteins because Cue gives you to-the-degree control of your heat. As the Cue App gets information from the cookware, it makes micro-adjustments to your cooktop’s temperature. The result is food cooked exactly the way you like it and finished to perfection.

Perfect Results- Nice Work, Chef!

Plate a dish that a chef would be proud to serve. Our recipes are perfected from prep to plating. Create easy culinary victories in your own home with Cue.

Smart Pan System

11-inch Smart Pan & Hestan Cue Smart Cooktop

Perfect proteins, pan sauces, shallow frying, and more. Serves 1-4 People. The 11" tri-ply stainless-steel fry pan (Gen 2) was designed, weighted, and formed in collaboration with some of the world’s best chefs - this is what the pros use. Not only does the Cue fry pan have this ultra-premium design, but it is constructed with an aluminum alloy core and embedded temperature sensors that transmit data to the smart capsule located inside the handle.

Chefs Pot System

5.5 quart Smart Chef's Pot & Hestan Cue Smart Cooktop

Great for large batch cooking, slow cooking, braising, frying, and more. Serves 1-8 People. From cioppino, Nashville hot chicken, to delectable sweet chewy caramels, the The 5.5-quart tri-ply Chef’s Pot was designed to feed a crowd. *Chef Pot available separately

Sauce Pot System

3.5 quart Smart Sauce Pot & Hestan Cue Smart Cooktop

From mushroom risotto, Mexican queso, hollandaise sauce, to smooth butterscotch pudding, this Sauce Pot is the perfect addition to your Cue collection. Serve fondue at the precise temperature. Make perfect rice without a rice cooker. Even culture your own yogurt. *Sauce Pot available separately

Nonstick Pan System

11-inch Smart Precision Non-Stick Cooktop Pan & Hestan Cue System

Non-stick cookware is preferred by top chefs when cooking delicate eggs, effortless candies, and searing crispy skinned salmon. We use a Non-toxic PFOA/PFOS-free non-stick finish so you can achieve guaranteed results without fear or guesswork. Plus when you can cook with less oil you’ll reduce splatter and eat healthier. *Skillet available separately

Temperature Chart

Your Go-To Tool In The Kitchen

  • Hestan Cue Users cook on average more than 4 meals per week on the Cue. All while using less than half the energy of gas cooking.
  • Cook With Confidence. Cue is designed to help you create restaurant-quality food at home. Bring a new level of precision to your cooking. Precise temperature control bridges the gap between home cooking and professional skills. And with your Cue, you can set it to the precise temperature and let the pan do the work.
  • Intelligent Heat Starts With Smart Sensors. Forget about High, Medium, and Low—the Cue cooktop gives you to-the-degree control of your heat. As the Cue App gets information from the smart cookware with embedded sensors, it makes micro-adjustments to your cooktop’s temperature. The result is food cooked exactly the way you like it and finished to perfection.
  • Your Passion, Our Precision. Culinary science is based on how heat transforms your ingredients to unlock flavors and create textures. Cue was created to give you precise control of heat—the most important ingredient when cooking. The interactive step-by-step directions remove the fear of failure when trying new recipes.

Frequently Asked Questions

  • Can I see the recipes before?Yes! Simply download the Hestan Cue App and create your account with Hestan Cue. Skip the hardware setup step and you’ll be taken to the recipe section where you can browse hundreds of video-guided recipes.
  • What's needed to use the Cue?In order to use the Hestan Cue app, you'll need: - a smart phone or tablet running iOS 10+ or Android 4.4+ - an active WiFi internet connection - Bluetooth 4.0+ LE enabled. Unfortunately Cue is incompatible with Amazon Fire, Nook, Kindle, Chromebook
  • Do I need internet to use?In order to use the Hestan Cue app, you'll need: - a smart phone or tablet running iOS 10+ or Android 4.4+ - an active WiFi internet connection - Bluetooth 4.0+ LE enabled. Unfortunately Cue is incompatible with Amazon Fire, Nook, Kindle, Chromebook
  • Difference between Gen1 Gen2?In order to use the Hestan Cue app, you'll need: - a smart phone or tablet running iOS 10+ or Android 4.4+ - an active WiFi internet connection - Bluetooth 4.0+ LE enabled. Unfortunately Cue is incompatible with Amazon Fire, Nook, Kindle, Chromebook

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Hestan - SmartChef Series - Stainless Steel Frying Pan, Temperature Control Induction Cookware, Skillet (11")


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Hestan - SmartChef Series - Stainless Steel Frying Pan, Temperature Control Induction Cookware, Skillet (11")
Hestan Cue Hestan - SmartChef Series - Stainless Steel Frying Pan, Temperature Control Induction Cookware, Skillet (11")
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PriceCurrently unavailable.$22.99$25.99$29.99
Delivery
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Customer Ratings
Heat distribution
5.0
5.0
5.0
Easy to clean
4.9
4.9
4.9
Versatility
4.8
4.8
4.8
Value for money
4.6
4.6
4.6
Sold By
kunbai
eyourgifts
eyourgifts
capacity
11 inches
2 quarts
2.5 quarts
3 quarts
material
Stainless Steel
Stainless Steel
Stainless Steel
Stainless Steel
diameter
11 inches inches
8 inches inches
8 inches inches
12 inches inches
has nonstick coating
dishwasher safe
oven safe
model name
BLACKPEARL
BLACKPEARL
BLACKPEARL

Important information

Directions

Use With Hestan Cue Smart Induction Cooktop For A True Bluetooth Connected Cooking Experience

Customer reviews

3.9 out of 5 stars
3.9 out of 5
21 global ratings
Smart cooking is the future but not with this company and product
3 out of 5 stars
Smart cooking is the future but not with this company and product
First, the pros: cooking with video guidance on a screen and auto precision temperature control is definitely the future. For beginners, cooking will feel like a no brainer. For experienced chefs, you will become more adventurous and confident at trying new hard recipe——-the new recipe success rate is much higher compared to old ways of cooking.Cons: This is not the company that’s going to push smart cooking to main stream! They have the wrong incentives. Their smart cooktop doesn’t work with other brands of pans. So basically, you have to buy their whole stack of pans, sauce pans and pots. Adding the sold separately smart thermometer, the entire system is costing above $1000. Ok maybe that’s fine, given it’s still relatively new. But the user experience is terrible. The cooktop, the pan and the mobile app need Bluetooth pairing every time and sometimes it wouldn’t work at all. And for days, you wouldn’t be able to cook with it. Besides, that the quality of the cooktop is disappointing at a price of $200. I did some research and found out it’s built based on the same $100-50 cheapo induction cooktop on Amazon. It is advertised as precision cooking. But the temperature control would occasionally overshoot 60F and burn the food...In conclusion: avoid this company at all cost. Their customer service is non exist..Also don’t consider Breville Control Freak cooktop which is great at manual temp control but is not smart/no WiFi built in.( Very pricey, given its limited features) Had one, sold it.On the other hand, I’m more excited by some of these new companies, such as KitchenAutomatique, Typhur and a few others. Keep an eye on them!
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Top reviews from the United States

Reviewed in the United States on February 20, 2023
First, the pros: cooking with video guidance on a screen and auto precision temperature control is definitely the future. For beginners, cooking will feel like a no brainer. For experienced chefs, you will become more adventurous and confident at trying new hard recipe——-the new recipe success rate is much higher compared to old ways of cooking.

Cons: This is not the company that’s going to push smart cooking to main stream! They have the wrong incentives. Their smart cooktop doesn’t work with other brands of pans. So basically, you have to buy their whole stack of pans, sauce pans and pots. Adding the sold separately smart thermometer, the entire system is costing above $1000. Ok maybe that’s fine, given it’s still relatively new. But the user experience is terrible. The cooktop, the pan and the mobile app need Bluetooth pairing every time and sometimes it wouldn’t work at all. And for days, you wouldn’t be able to cook with it. Besides, that the quality of the cooktop is disappointing at a price of $200. I did some research and found out it’s built based on the same $100-50 cheapo induction cooktop on Amazon. It is advertised as precision cooking. But the temperature control would occasionally overshoot 60F and burn the food...

In conclusion: avoid this company at all cost. Their customer service is non exist..

Also don’t consider Breville Control Freak cooktop which is great at manual temp control but is not smart/no WiFi built in.( Very pricey, given its limited features) Had one, sold it.

On the other hand, I’m more excited by some of these new companies, such as KitchenAutomatique, Typhur and a few others. Keep an eye on them!
Customer image
3.0 out of 5 stars Smart cooking is the future but not with this company and product
Reviewed in the United States on February 20, 2023
First, the pros: cooking with video guidance on a screen and auto precision temperature control is definitely the future. For beginners, cooking will feel like a no brainer. For experienced chefs, you will become more adventurous and confident at trying new hard recipe——-the new recipe success rate is much higher compared to old ways of cooking.

Cons: This is not the company that’s going to push smart cooking to main stream! They have the wrong incentives. Their smart cooktop doesn’t work with other brands of pans. So basically, you have to buy their whole stack of pans, sauce pans and pots. Adding the sold separately smart thermometer, the entire system is costing above $1000. Ok maybe that’s fine, given it’s still relatively new. But the user experience is terrible. The cooktop, the pan and the mobile app need Bluetooth pairing every time and sometimes it wouldn’t work at all. And for days, you wouldn’t be able to cook with it. Besides, that the quality of the cooktop is disappointing at a price of $200. I did some research and found out it’s built based on the same $100-50 cheapo induction cooktop on Amazon. It is advertised as precision cooking. But the temperature control would occasionally overshoot 60F and burn the food...

In conclusion: avoid this company at all cost. Their customer service is non exist..

Also don’t consider Breville Control Freak cooktop which is great at manual temp control but is not smart/no WiFi built in.( Very pricey, given its limited features) Had one, sold it.

On the other hand, I’m more excited by some of these new companies, such as KitchenAutomatique, Typhur and a few others. Keep an eye on them!
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Customer imageCustomer image
13 people found this helpful
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Reviewed in the United States on April 9, 2023
...and your expensive ingredients - directly to the compost pile. The Cue series guided recipes cannot be used without authenticating yourself to the company - which means, no Internet-no food! Moreover, a recipe will abort in the middle if you somehow lose your authenticated status. For example, that happens if the application crashes or locks up, forcing you to restart it, while the company's server cannot be contacted for whatever reason - loss of Internet or (far more often) just a server malfunction.

At that point, your guidance is terminated, and you have to at best continue cooking without the benefit of controlled (or even measured) temperature, and at worst throw away the half-cooked meal and look for other sources of food for your family.

Don't expect for Hestan to own up to its infrastructure malfunctions though - it will keep blaming you and only you, from deceptively stating that the app is not authorized to use Bluetooth (as if somehow iOS randomly takes away privileges from apps), to the ridiculous "your network connection isn't strong enough" (see picture). I wonder, how much "stronger" does my Gigabit connection need to be? Bottom line, no food for you until Hestan decides to fix their server. Why they made the decision to deny use of the device in case of Internet outage instead of giving their customers the benefit of the doubt (or doing away with the Orwellian "you must identify yourself to cook" rule altogether) is beyond me.

Well, maybe the software is unreliable, but at least the cookware is good, right? Not quite. The "dishwasher safe", claim is quite dubious: I've had the non-stick coating of the pan peeling off at the edges after a few washes, and water leaking into the supposedly water-tight parts of the stainless steel version. Hestan did replace the units under warranty, but now that the warranty has expired, I'm scared to even look at the dishwasher.

Don't get me wrong: when it works, the Cue system is great. But the sense of playing a food lottery every time you set to cook dinner wears you down over time. Better wait for the PolyScience Control Freak to go on sale, or start with one of the much cheaper alternatives to see how the whole concept of temperature control works for you, instead of getting burned with Hestan's expensive, yet unreliable system.

UPDATE: Taking off a star, because the multi-day service outages are now happening almost every month. It seems Hestan wants to profit from extracting and selling customer data like the big guys, but is unwilling or incapable of fixing outages within minutes or (at worst) hours like, say, Google or Facebook. To make things worse, there is zero communication: the only way to find out if the company has finally managed to fix the outage and your expensive appliances are once again usable is to keep trying - a frustrating and unpleasant process, exacerbated by the continuous false accusations that your "weak network' is the root of the problem.
Customer image
2.0 out of 5 stars It will send you to bed without supper...
Reviewed in the United States on April 9, 2023
...and your expensive ingredients - directly to the compost pile. The Cue series guided recipes cannot be used without authenticating yourself to the company - which means, no Internet-no food! Moreover, a recipe will abort in the middle if you somehow lose your authenticated status. For example, that happens if the application crashes or locks up, forcing you to restart it, while the company's server cannot be contacted for whatever reason - loss of Internet or (far more often) just a server malfunction.

At that point, your guidance is terminated, and you have to at best continue cooking without the benefit of controlled (or even measured) temperature, and at worst throw away the half-cooked meal and look for other sources of food for your family.

Don't expect for Hestan to own up to its infrastructure malfunctions though - it will keep blaming you and only you, from deceptively stating that the app is not authorized to use Bluetooth (as if somehow iOS randomly takes away privileges from apps), to the ridiculous "your network connection isn't strong enough" (see picture). I wonder, how much "stronger" does my Gigabit connection need to be? Bottom line, no food for you until Hestan decides to fix their server. Why they made the decision to deny use of the device in case of Internet outage instead of giving their customers the benefit of the doubt (or doing away with the Orwellian "you must identify yourself to cook" rule altogether) is beyond me.

Well, maybe the software is unreliable, but at least the cookware is good, right? Not quite. The "dishwasher safe", claim is quite dubious: I've had the non-stick coating of the pan peeling off at the edges after a few washes, and water leaking into the supposedly water-tight parts of the stainless steel version. Hestan did replace the units under warranty, but now that the warranty has expired, I'm scared to even look at the dishwasher.

Don't get me wrong: when it works, the Cue system is great. But the sense of playing a food lottery every time you set to cook dinner wears you down over time. Better wait for the PolyScience Control Freak to go on sale, or start with one of the much cheaper alternatives to see how the whole concept of temperature control works for you, instead of getting burned with Hestan's expensive, yet unreliable system.

UPDATE: Taking off a star, because the multi-day service outages are now happening almost every month. It seems Hestan wants to profit from extracting and selling customer data like the big guys, but is unwilling or incapable of fixing outages within minutes or (at worst) hours like, say, Google or Facebook. To make things worse, there is zero communication: the only way to find out if the company has finally managed to fix the outage and your expensive appliances are once again usable is to keep trying - a frustrating and unpleasant process, exacerbated by the continuous false accusations that your "weak network' is the root of the problem.
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Customer imageCustomer image
10 people found this helpful
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Reviewed in the United States on September 16, 2022
Avoid this company like the plague! They have the absolute worst customer service and after sales support I have ever seen. They have a customer service phone number that has only worked one time in several weeks of trying to deal with them. Other than that, you have to use a support ticket on their website which is also a joke.

I spent almost $800 on the set with the burner. Right out of the box, the burner would not update via the software. It took me several tries of force closing the app and retrying to update. Finally it went through. Then onto the pots/pan. The app has to discover each one of them. I was able to get all of them connected EXCEPT for the 5.5qt pan(the largest of the set). I tried everything they suggested on their troubleshooting and in the end it didn't work. So I try to call and their number doesn't work. Imagine that. I try again several times over the next day and still nothing. So I file a support ticket. They tell me they are going to get ahold of their tech team to diagnose the problem. I told them I wanted a new pan since this one was obviously faulty right out of the box. Almost a week later I hadn't heard back so I email again. Didn't hear back so I try the number and it works, once. I happen to get the same person I've been dealing with through email which I thought was a little weird but ok. We go back and forth on sending me a new pot and finally after "checking and making the decision" she agrees to send a new one. We hang up and I get an email with a return label. I wait for an email with tracking thinking they were sending out a new one to make things right. Well another almost week later, nothing. So I respond to the email asking where the new one is so I can repackage the faulty one and send it back. She says they have to get the old one back and inspect it before they send a new one. What a joke. I could understand if I've had it a year and maybe it was a warranty claim, but brand new $800 faulty product out the box??? If I have this much trouble trying to get them to take care of a brand new faulty product, I can't even imagine when one of the sensors goes bad and I have to file a warranty claim. I will never spend another dime with this company and I recommend to stay far away from them. Spend your hard earned money with a more reputable company.
14 people found this helpful
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