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ASURION 3 Year Portable Electronic Accident Protection Plan ($200 - $249.99)

4.5 5,375 ratings

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$33.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	$33.99	$60.99	$8.99	$39.99	$11.99	$57.99
Delivery	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29
Customer Ratings	4.55,375	4.51,068	4.41,512	4.53,000	4.57,615	4.5706
Value for money	4.1	3.9	4.2	4.1	4.4	3.6
Mobile App	4.0	3.8	4.1	3.9	4.3	5.0
Tech Support	4.0	3.8	4.3	3.9	—	5.0
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

Product guides and documents

User Guide (PDF)

Product Description

Looking for specific info?

Product information

ASIN

B07P84151D

Customer Reviews

4.5 5,375 ratings

4.5 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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From the brand

Customer reviews

4.5 out of 5

5,375 global ratings

How customer reviews and ratings work

Customers say

Customers like the ease of filing a claim and the service provided by the warranty company. They say the process is fast and easy. However, some customers have reported durability issues with their product and the case broke open. Opinions are mixed on value and quality.

AI-generated from the text of customer reviews

Select to learn more

Ease of filing Service Quality Value Durability

89 customers mention "Ease of filing"78 positive11 negative

Customers find the filing process for the warranty to be easy. They mention that it's fast, and they were refunded quickly. Customers also mention that the online portal is easy to navigate and the representatives are professional.

"Used for a digital wireless back up camera for an RV.Easy to use, great value for the money...." Read more

"...The process was fast, hassle-free, and easy. I highly recommend protecting your higher-cost electronics with this service." Read more

"Asurion was really easy to use and fast!" Read more

"The warranty service was quick and easy." Read more

37 customers mention "Service"33 positive4 negative

Customers like the service. They say it's very efficient, fast, and helpful. They also appreciate the easy and fast claim process.

"...Easy to use, great value for the money.Outstanding response, everything resolved within hours!" Read more

"Asurion was really easy to use and fast!" Read more

"Fast response. Thank you." Read more

"Really easy and fast claim process. Got my issue resolved very fast. I'll definitely recommend and purchased again." Read more

71 customers mention "Quality"26 positive45 negative

Customers are mixed about the quality of the warranty. Some mention it's reliable and easy to use, while others say that their product stopped working.

"...After a couple of years the headset set stopped working so I submitted a claim...." Read more

"Always reliable and straightforward, super easy to use" Read more

"...issue unresolved, and a new problem had emerged: the right earbud was completely malfunctioning...." Read more

"...I was glad that I had when one of the ear buds stopped working correctly after a year...." Read more

61 customers mention "Value"40 positive21 negative

Customers are mixed about the value of the warranty. Some mention it's well worth the money, providing decent coverage for the price. Others say it'd be a complete waste of money and time.

"...Easy to use, great value for the money.Outstanding response, everything resolved within hours!" Read more

"...The process has been time-consuming, frustrating, and fruitless...." Read more

"...Definitely worth the little extra money.Sending the item in is super easy...." Read more

"...I would not want to be without their coverage. It is worth every penny." Read more

35 customers mention "Durability"3 positive32 negative

Customers are dissatisfied with the durability of the product. They mention that it's not repairable, the face of their watch broke, and the casing broke open on them. Some customers also report that the screen is very slightly cracked and the headphones were not repair-able.

"...The headphones were not repairable, and I was given an Amazon gift card reimbursing me for the full amount...." Read more

"...They have no capability to open or repair these earbuds, but will still pretend to be able to "fix" them...." Read more

"Product broke, filled a claim online, shipped it back and got a gift card for the full purchase value. I'm very satisfied, would buy again!" Read more

"...A year later, I noticed my screen was very slightly cracked. Everything worked still worked correctly, but for how long?..." Read more

Reviews with images

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Top reviews from the United States

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ChickenLegs

Money well spent. Super fast service!

Reviewed in the United States on July 5, 2024

Verified Purchase

Used for a digital wireless back up camera for an RV.
Easy to use, great value for the money.
Outstanding response, everything resolved within hours!

Helpful

Amazon Customer

Super Easy, no hassle protection

Reviewed in the United States on May 15, 2024

Verified Purchase

The wire in my earbuds broke 1 month after the manufacturer's warranty had run out. So glad that I decided to buy extra protection from Asurion. They basically asked what happened and had me send the headphones to them to see if they could be repaired. The headphones were not repairable, and I was given an Amazon gift card reimbursing me for the full amount. The process was fast, hassle-free, and easy. I highly recommend protecting your higher-cost electronics with this service.

Helpful

James A

Pleasantly surprised

Reviewed in the United States on April 9, 2024

Verified Purchase

I don't usually get these extended coverage policies, but I did buy one for a headset that I purchased. After a couple of years the headset set stopped working so I submitted a claim. I sent the headset back, and once they determined that it was not repairable they promptly refunded the purchase price. Honestly, I expected them to come up with some BS reason why they wouldn't pay the claim, as that is often my experience with insurance companies. But they didn't. They paid in full without a hassle. Well done.

One person found this helpful

Helpful

Kevin dressig

Quick and super helpful

Reviewed in the United States on May 31, 2024

Verified Purchase

Asurion was really easy to use and fast!

Helpful

arod1224

Not quite what I expected but glad I had it

Reviewed in the United States on February 6, 2024

Verified Purchase

The entire process took about a month (wasn't expecting that) and the website is not easy to navigate. I had to call several times and there seemed to be glitches in the system where information wasn't able to be sent for me to complete the process. I was also under the impression that after my product was deemed unrepairable, I would be sent a replacement, but instead, an amazon credit was issued and I was able to purchase another. Maybe I didn't understand the terms or read them correctly, but I would purchase the protection plan again.

One person found this helpful

Helpful

Decameron

It’s worth it!

Reviewed in the United States on July 12, 2024

Verified Purchase

I always get the product protection and I never had a problem with a claim. It’s definitely best to get it because some of the products reviews or confusing. Sometimes you have to mail product to them and wait for a claim to be paid. If it’s an item I don’t know much about I will always get the product protection to cover my little investment.

Helpful

Wes N

Product Swap Issue with Asurion: Coverage Denied Due to Mismatching ID

Reviewed in the United States on October 31, 2023

Verified Purchase

I purchased Asurion insurance to protect my Sony earbuds, hoping for peace of mind over its 3-year coverage. Unfortunately, my experience has been anything but reassuring. After two years of use, my earbuds began to drain battery rapidly. Trusting in the protection plan, I filed a claim and sent them off to Asurion for repairs.

To my dismay, the earbuds were returned with the original issue unresolved, and a new problem had emerged: the right earbud was completely malfunctioning. I refiled the claim, only to be told upon the second return that they wouldn't fix the product due to a mismatched serial number—a baffling scenario, as I had sent the earbuds directly to Asurion. This led me to believe that my original earbuds has been swapped during the first repair attempt. I was treated very disrespectfully by Asurion throughout this transaction, as if I am somebody who is trying to cheat on them by sending item I do not own.

After several communications, Asurion agreed to accept the claim once more. However, the third return was no different—my earbuds came back with the same issues, allegedly with no problems found. Despite a heavy complaint and a promise from a representative for a refund if the issues persisted, I am now stuck in a loop of filing claims and sending back my earbuds for the fourth time, with little hope for the promised refund.

This experience has been a nightmare, to say the least. The process has been time-consuming, frustrating, and fruitless. I am sharing my story as a warning to others who might consider this insurance for their devices. If my situation is not an anomaly but indicative of a pattern, then customers should be wary of the possibility that this service may not live up to its promises

2 people found this helpful

Helpful

Thomas

Great product support

Reviewed in the United States on July 21, 2024

Verified Purchase

They honored my protection. Thank you!

Helpful

Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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