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ASURION 2 Year Portable Electronic Accident Protection Plan ($80 - $89.99)

4.4 1,512 ratings

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$8.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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Price	$8.99	$47.99	$9.99	$26.99	$7.99	$6.99
Delivery	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29	Get it Jul 26 - 29
Customer Ratings	4.41,512	4.5698	4.56,226	4.55,238	4.52,472	4.52,938
Tech Support	4.3	3.7	4.3	4.0	4.2	4.2
Value for money	4.2	4.0	4.4	4.0	4.3	4.3
Mobile App	4.1	3.7	4.3	4.0	4.1	4.1
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

Looking for specific info?

Product information

ASIN

B07Q58KSRR

Customer Reviews

4.4 1,512 ratings

4.4 out of 5 stars

Date First Available

March 14, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

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Product guides and documents

User Guide (PDF)

From the brand

Product Description

Inspiration from this brand

ASURION Visit the Store on Amazon

Customer reviews

4.4 out of 5

1,512 global ratings

How customer reviews and ratings work

Customers say

Customers like the quality, service, and policy of the warranty. For example, they mention it's easy to file a claim, receive a gift card for replacement, and that the process was very fast. Customers are also impressed with the value, saying it'll be a great investment and well worth the money. That said, some are disappointed with durability and differ on performance.

AI-generated from the text of customer reviews

Select to learn more

Quality Service Value Policy Returnability Performance Durability

54 customers mention "Quality"46 positive8 negative

Customers like the quality of the warranty. They mention that it's easy to file a claim, ship back the product, and receive service. Some say that the company is responsive and easy to work with.

"...They gave me a full refund, I shipped them the product. No hassle, really easy, good service!" Read more

"No hassle …… Speedy resolution. Unusual these days!" Read more

"Aurion Protection was outstanding, submitting a claim was fast and easy. Just having this Protection was a blessing." Read more

"...The headphones broke and I submitted a claim. It was quick and easy and I received the funds as soon as we sent the broken headphones in." Read more

27 customers mention "Service"27 positive0 negative

Customers are satisfied with the service provided by the warranty. They mention that the process was very fast, and the claim process was simple. They appreciate the quick resolution and the quick process for getting the coverage.

"...No hassle, really easy, good service!" Read more

"No hassle …… Speedy resolution. Unusual these days!" Read more

"Liked how fast and easy everything went." Read more

"Service was great!" Read more

23 customers mention "Value"23 positive0 negative

Customers appreciate the value of the warranty. They say it's a great investment, and it provides affordable coverage.

"It did what I paid for ... so easy ...do not have app ... good for the money.....did not talk to tech ..." Read more

"Super easy service and worth the money for items that get regularly used." Read more

"...Good value for a peace of mind." Read more

"...Bottom line - worth the money and very easy to use." Read more

7 customers mention "Policy"7 positive0 negative

Customers are satisfied with the policy of the warranty. They mention it's a great plan.

"Great product and great response time" Read more

"Good stuff" Read more

"Awesome policy..." Read more

"Good, and safe to have...." Read more

7 customers mention "Returnability"7 positive0 negative

Customers find the return process easy, reliable, and fast. They also appreciate the quick refund and claim service.

"Made it really easy to get a refund with having this insurance. After a product I purchased failed, I don't but Any other items without Ausurion." Read more

"The claim process was simple and payment was prompt. Absolutely nothing to complain about at all!" Read more

"I really like the return and refund process was easy to do...." Read more

"The return process was easy, reliable and fast." Read more

13 customers mention "Performance"8 positive5 negative

Customers are mixed about the performance of the warranty. Some mention that it works fine for 2 weeks, is pleased with the results, and has a great warranty. Others say that it stops working after one week, doesn't work, and the picture frame quit working a little over a year after purchasing.

"Easy and reliable" Read more

"...The picture frame quit working a little over a year after purchasing...." Read more

"...of right now but, I have used it for my phone before and was pleased with the results." Read more

"This watch is exactly as advertised works great I’ve only had it for about a week but really like it" Read more

8 customers mention "Durability"0 positive8 negative

Customers are dissatisfied with the durability of the headphone. They mention that it broke shortly after purchase. Some customers also report that the head piece, arms, and ear hooks broke.

"I bought this for an Xbox Wireless Headset. The headphones broke and I submitted a claim...." Read more

"...headset and after a year, he dropped them on the floor and the head piece broke...." Read more

"6 months after buying the headphone it broke but the plan worked, and we got a gift certificate to get another" Read more

"A year after I bought my headphones one of the arms broke. Went straight to Asurion gave them my order # and received a UPS label to print...." Read more

Reviews with images

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Top reviews from the United States

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John Derry

No hassle, great service!

Reviewed in the United States on June 28, 2024

Verified Purchase

I requested a refund because my product stopped working after having it for a year. They gave me a full refund, I shipped them the product. No hassle, really easy, good service!

Helpful

AZ Bloom

Very pleasant to work with, both for tech support and broken head set after warranty expiration.

Reviewed in the United States on June 3, 2024

Verified Purchase

No hassle …… Speedy resolution. Unusual these days!

Helpful

DeerHunt55

Easy

Reviewed in the United States on May 12, 2024

Verified Purchase

It did what I paid for ... so easy ...do not have app ... good for the money.....did not talk to tech ...

Helpful

Amazon Customer

Very happy

Reviewed in the United States on June 5, 2024

Verified Purchase

Aurion Protection was outstanding, submitting a claim was fast and easy. Just having this Protection was a blessing.

Helpful

Buyers beware!

Reviewed in the United States on May 22, 2023

Verified Purchase

I bought this protection plan because upon adding a screen repair kit for a table, Amazon suggested this protection plan. Sad to say. Upon needing to avail said protection plan, they review my claim and denied it. Asurion claims that the product(screen) is ineligible for the protection plan. Asurion quickly filed to reimburse my purchased protection plan. Asurion should check if products are eligible. Asurion mentioned and blames Amazon by explaining that they have communicated the issue and Amazon has not fixed it. Unfortunately, we as consumers are stuck in the middle. Amazon keeps explaining that they(Asurion) should honor the protection and Asurion keeps explaining it's ineligible. Eventually, an Asurion representative spoke with a supervisor and mentioned that they will send a check in 7-10 days. I'll update this if I am NOT reimbursed. The struggle is real! So call Asurion an double check if your product is truly covered, even though the phone prompt says you do not need to register your product, when you call them.

One person found this helpful

Helpful

philip sussman

Highly recommended

Reviewed in the United States on July 12, 2024

Verified Purchase

This company took care of everything with the warranty replacement and the gift card came right away in the email

Helpful

Chaz

NAME THE ITEM & NOT JUST THE ORDER #

Reviewed in the United States on March 25, 2024

Verified Purchase

I think Asurion is great and you should definitely ALWAYS make the extended warranty. It's saved me a laptop, a KLIM cooling fan for my laptop, as well as so many other items. At ZERO cost to me, not even to send it.
I would've given them a 5 star rating but I have a really BIG problem/issue with one very IMPORTANT thing. When they send the email to your account, that's all great and everything, HOWEVER, the warranty that they email to you does NOT state what ITEM the warranty IS FOR.
Now that may be alright for a person that doesn't buy a lot from Amazon or chooses NOT to buy the ext warranty from Asurion. However, when you're a person like myself....who DOES buy a lot from Amazon (mostly electronics), and I DO buy an Asurion ext warranty with all that I buy (especially when you never know about electronics) I would VERY MUCH LIKE TO SEE WHAT ITEM I PURCHASED TO GO WITH THE ASURION EXT WARRANTY AND NOT JUST AN "ORDER ID". The order ID only helps me when I'm making a claim, however, if I don't know which item the order # goes with, then I can't possibly know which item to look for in order to get the said ORDER #, if that's the route I have to take. An ORDER ID does me ABSOLUTELY NO GOOD WITHOUT AN ITEM DESCRIPTION, and more than just "houseware", "electronics", or "garden" (which I finally figured out it was for an outdoor/indoor temperature gauge!) as the item description. Especially when I buy MULTIPLE "electronics", some times the same day and buy the warranty with ALL of them. So just "electronics " doesn't really work for me when one may be a cooling fan, another a set of earbuds or even a laptop table to set the fan and laptop on my lap.

SO PLEASE ASURION, START PUTTING IN YOUR EXT WARRANTY EMAIL VERIFICATIONS, EXACTLY WHAT ITEM IT'S COVERING, AND NOT JUST THE ORDER #. PLEASE. It would be beyond helpful for people trying to make a claim.

One person found this helpful

Helpful

Kindle Customer

Great knowing I was protected

Reviewed in the United States on June 28, 2024

Verified Purchase

When my product tore up it was great knowing I had protection. It was quick and easy to get my item replaced/refunded.

Helpful

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