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This Item  ASURION 2 Year Electronics Protection Plan ($350 - $399.99) | | | | |  | |
| Price | $36.99 | $119.99 | $43.99 | $30.99 | $42.99 | $109.99 |
| Delivery | Get it Jul 25 - 26 | Get it Jul 25 - 26 | Get it Jul 25 - 26 | Get it Jul 25 - 26 | Get it Jul 25 - 26 | Get it Jul 25 - 26 |
| Customer Ratings | ||||||
| Sold By | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC |
Product Description
Inspiration from this brand
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Buyer beware
* Amazon and Asurion have a relationship. Purchased a $550 espresso machine in Nov 2023.* After adding my coffee maker, pop-up asking about protection. (personal: I insure over $250)* Machine broke in Feb 2024* Went to use my Asurion "protection plan".* Amazon routed me to Asurion website and provided phone number* Phone hold would be 70+ minutes or you can use our website* Used website, signed in with amazon account* They had a list of my purchases. Selected product and entered the requested detailsPOP UP - This product is still covered under warranty you must work with manufacturer* ?? Called manufacturer and product is covered under a soup to nuts for two yearsSee the image attached* 1st bullet (Ease of Use)* 2nd bullet (Coverage starts on day of purchase but after warranty of product?? so offered 3yr plan on what ends up being a 1 yr plan)* 4th bullet (Pre-existing conditions not covered???)* 5th bullet (You get the details in one of three ways) * Buried 2/3 down the page in a ton of distractions) * After you purchase the plan * We will mail them to you in a few days (You know, you have nothing else going on)So here is the rub* You enticed with the first bullet (Ease of Use)* You blurred the lines in bullets 2 & 4* Bullet 3 is a bit misguided as Asurion and Amazon ensure you dont get a "refund" but are forced to spend the $ at Amazon* Bullet 5 (You buried the terms and conditions so far down the website and then amongst distractions)This is deceptive!! I get we have a duty to read everything but it has to be a level playing field. I am fairly confident most your employees don't read the fine print of every purchase.Now I have to wait 2 years possibly sending this product back and forth with manufacturer BEFORE I can take advantage of my 1 yr plan. Now they will have possibly offered me a replacement and if that breaks....do I still have coverage??Give me money back for the 72 plans I a have purchased?
Top reviews from the United States
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Reviewed in the United States on March 16, 2024
* Amazon and Asurion have a relationship. Purchased a $550 espresso machine in Nov 2023.
* After adding my coffee maker, pop-up asking about protection. (personal: I insure over $250)
* Machine broke in Feb 2024
* Went to use my Asurion "protection plan".
* Amazon routed me to Asurion website and provided phone number
* Phone hold would be 70+ minutes or you can use our website
* Used website, signed in with amazon account
* They had a list of my purchases. Selected product and entered the requested details
POP UP - This product is still covered under warranty you must work with manufacturer
* ?? Called manufacturer and product is covered under a soup to nuts for two years
See the image attached
* 1st bullet (Ease of Use)
* 2nd bullet (Coverage starts on day of purchase but after warranty of product?? so offered 3yr plan on what ends up being a 1 yr plan)
* 4th bullet (Pre-existing conditions not covered???)
* 5th bullet (You get the details in one of three ways)
* Buried 2/3 down the page in a ton of distractions)
* After you purchase the plan
* We will mail them to you in a few days (You know, you have nothing else going on)
So here is the rub
* You enticed with the first bullet (Ease of Use)
* You blurred the lines in bullets 2 & 4
* Bullet 3 is a bit misguided as Asurion and Amazon ensure you dont get a "refund" but are forced to spend the $ at Amazon
* Bullet 5 (You buried the terms and conditions so far down the website and then amongst distractions)
This is deceptive!! I get we have a duty to read everything but it has to be a level playing field. I am fairly confident most your employees don't read the fine print of every purchase.
Now I have to wait 2 years possibly sending this product back and forth with manufacturer BEFORE I can take advantage of my 1 yr plan. Now they will have possibly offered me a replacement and if that breaks....do I still have coverage??
Give me money back for the 72 plans I a have purchased?
* After adding my coffee maker, pop-up asking about protection. (personal: I insure over $250)
* Machine broke in Feb 2024
* Went to use my Asurion "protection plan".
* Amazon routed me to Asurion website and provided phone number
* Phone hold would be 70+ minutes or you can use our website
* Used website, signed in with amazon account
* They had a list of my purchases. Selected product and entered the requested details
POP UP - This product is still covered under warranty you must work with manufacturer
* ?? Called manufacturer and product is covered under a soup to nuts for two years
See the image attached
* 1st bullet (Ease of Use)
* 2nd bullet (Coverage starts on day of purchase but after warranty of product?? so offered 3yr plan on what ends up being a 1 yr plan)
* 4th bullet (Pre-existing conditions not covered???)
* 5th bullet (You get the details in one of three ways)
* Buried 2/3 down the page in a ton of distractions)
* After you purchase the plan
* We will mail them to you in a few days (You know, you have nothing else going on)
So here is the rub
* You enticed with the first bullet (Ease of Use)
* You blurred the lines in bullets 2 & 4
* Bullet 3 is a bit misguided as Asurion and Amazon ensure you dont get a "refund" but are forced to spend the $ at Amazon
* Bullet 5 (You buried the terms and conditions so far down the website and then amongst distractions)
This is deceptive!! I get we have a duty to read everything but it has to be a level playing field. I am fairly confident most your employees don't read the fine print of every purchase.
Now I have to wait 2 years possibly sending this product back and forth with manufacturer BEFORE I can take advantage of my 1 yr plan. Now they will have possibly offered me a replacement and if that breaks....do I still have coverage??
Give me money back for the 72 plans I a have purchased?
Images in this review
Reviewed in the United States on July 7, 2024
