Portrait of Christina Garnett

Christina Garnett

Christina Garnett is the fractional chief customer officer and advisor of Pocket CCO.

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The CrowdStrike Outage Is a Lesson in Crisis Communications

Brands like Delta and Microsoft faced backlash, but the CrowdStrike team gave us all a lesson in crisis communications.

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The Internet Is Forever. When Should Brands Capitalize on Trending Pop Culture References?

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Brands are receiving a mixed reception to jumping on the 'Hawk Tuah' Girl trend.

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Molly Baz’s Pregnant Body Is Too Risque for Times Square

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Controversy over the lactation cookie campaign from Swehl highlights double standard for women's bodies.

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Temu’s Advertising Avalanche Is Impossible to Ignore

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The commerce giant is 'shopping like a billionaire,' but the aggressive takeover of ad inventory could have repercussions.

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Influencer Marketing Needs to Adapt: A Cautionary Lesson From Tarte Cosmetics

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What brands can learn from the #TrippinWithTarte Bora Bora backlash.

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Women’s Sports Is at an Inflection Point. Here’s How Brands Can Step Up

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The espnW Summit revealed the media and advertising opportunities.

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Why Swifties Should Be More Than Just A Target Audience to Brands

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The current Swift-Kelce moment is a testament to a passionate fandom with massive buying power.

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The Authentic Way Brands Can Get In On Pop Culture Moments

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Nameberry and Nike seamlessly entered the conversations by being fans.

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Victoria’s Secret Misses the Mark by Pursuing Inclusivity as a Tactic, Not a Culture

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The retailer finally advertises to us mere mortals, but the result is bland and performative.

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I’m Not in the C-Suite. Here’s What I Got Out of Cannes Lions

A look at the International Festival of Creativity past the rosé.