For:
Service techs
Sales Reps
System Designers
Dealers
Course Format:
Live-Online
This 14-week course is WQA’s Introductory Instructor-led course on POU/POE Water Treatment and the first course required for the CWS/CWR/CST/CTD certification titles. It walks the learner through identifying aesthetic problems, onsite testing, interpreting water analyses for aesthetic contaminants, and drinking water regulations.
![Peter Cartwright](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2023/02/Peter-Cartwright-150x150.jpg)
![Paul Fiot](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2022/11/Paul-Friot-web-150x150.jpg)
Instructor-Led Training
Ready to sign up?
Be on the lookout for a follow up email seeking information needed to complete your enrollment.
14-week course
2 hours/week (includes time for homework)
Offered at two different times for East Coast/West Coast convenience
Wednesdays
11am–12pm ET/8-9am PT
Thursdays
8-9am ET/5-6am PT
Upon completing the course, the learner will be able to:
- Explain the characteristics of water sources and potential contaminants they contain
- Explain where to find information about contaminants that may be common in their area
- Explain what to look for at a customer’s site and which questions to ask when investigating potential working water problems and taste/odor complaints
- Explain the behavior and symptoms of working water contaminants such as hardness minerals, iron, manganese, hydrogen sulfide, and tannins
- Explain the cause of common taste and odor complaints
- Determine which water test are needed both on-site and by certified laboratories
- Accurately perform appropriate water test on-site and collects water samples for laboratory analyses
- Correctly interpret the results of water tests
- Explain the benefits of certified products
- List the standards to which products may be certified
- Explain the marketing guidelines in the WQA Code of Ethics for the Water Quality Improvement Industry
- Introduction to the course, Why water quality is important, water problems, and an overview of the industry
- Explain how contaminants get into water, an overview of water delivery
- List of contaminants in working water and potential problems; water hardness-how it presents and how to test
- How these contaminants present, behave, what questions to ask, how to test, and how to interpret results
- Walk through customer scenarios to determine what the problem might be, interpreting water analyses, and on-site testing
- Regulatory structures, where to find primary/secondary standards
- CCRs-Interpreting the information, understanding testing intervals
- Testing for contaminants on private wells; focus on problem solving, not equipment selling
- Sampling technique, interpreting lab tests, recognizing problems
- Review of consumer protection laws and an introduction to WQA’s Code of Ethics Marketing Guidelines
- How WQA’s Code of Ethics benefits the entire industry
- What are certified products, and what are the benefits; overview of certifier testing
- What the standard numbers mean, safety and performance
![Peter Cartwright](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2023/02/Peter-Cartwright.jpg)
Peter Cartwright, MWS, PE
Peter Cartwright, MWS, PE, entered the water purification and wastewater treatment industry in 1974 and has had his own consulting engineering firm since 1980. He has a degree in Chemical Engineering and is a registered Professional Engineer in Minnesota.
Peter has authored over 300 articles, written several book chapters, presented more than 300 lectures around the world and holds several patents in the water/wastewater industry. He served as the Technical Consultant to the Canadian Water Quality Association from 2007 to 2018.
Peter is a recipient of the Award of Merit, Lifetime Member Award and Hall of Fame Award from the Water Quality Association.
![Paul Fiot](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2022/11/Paul-Friot-web.jpg)
Paul Friot, MWS, CI, CWR
Paul Friot, MWS, CI, CWR, has 45 years of experience in water treatment as an independent dealer in Massachusetts.
He is a WQA Master Water Specialist, Certified Installer, Certified Water-Treatment Representative, and holds a U.S. patent for an arsenic removal process.
He recently started a new business, Get Water Answers, which provides consumers and water treatment dealers with help understanding water test results or water problems they find challenging.
Assessing Water Quality Problems
For:
Service techs
Sales Reps
System Designers
Dealers
Certification Coursework:
CWS/CWR/CST/CTD
Course Format:
Live-Online
2 hours/week
14 weeks
Early Bird Pricing Now – Aug 9
$519-$669*
Members
$1,189*
Non-members
Regular Pricing after Aug 9
$599-$779*
Members
$1,359*
Non-members
*Price includes 3% convenience fee
![Peter Cartwright](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2023/02/Peter-Cartwright-150x150.jpg)
![Paul Fiot](https://cdn.statically.io/img/wqastg.wpengine.com/wp-content/uploads/2022/11/Paul-Friot-web-150x150.jpg)
Instructor-Led Training
Be on the lookout for a follow up email seeking information needed to complete your enrollment.
- Hardness test kit (not strips)
- TDS meter
- pH meter or pH test kit (not strips)
- Chlorine test kit (not strips)
- Iron test kit
- A copy of a drinking water analysis from a certified lab
Certification Pathways
Make Professional Certification your goal!
This course is in four different certification training pathways: