Metis Strategy

Depending on the company's needs, its #IT organization is either centralized or federated with both having its merits. In a recent interview with Jackson CIO Michael Hicks, Michael makes the case for the #centralization of IT at the company and why it helps the organization stay ahead of the curve with trends to deliver best-in-class customer experiences. Check out Peter High's latest interview with Michael to hear more about his perspective on centralizing the technology function and other ways he helps to drive a customer-oriented business. Watch the full interview: https://bit.ly/YouTube-840 #agile #agiletransformation #customerexperience #CX #digital #digitaltransformation #podcast #podcastinterview #Technovation #TechnovationPodcast

I had a great time speaking with Peter High of Metis Strategy on a number of topics related to the retirement income industry, my CIO journey, and my time at Jackson.

“We want to make sure that we're meeting our customers where they're at, but at the end of the day, our customers want seamless, easy-to-do business types of experiences.” With customer expectations shifting so rapidly in the #DigitalAge, the only way to keep pace is by fostering a customer-oriented mindset throughout the organization. In the latest episode of #Technovation, Michael Hicks, CIO of Jackson, joins our host Peter High in a conversation about the ways in which he drives this customer orientation at the company in order to deliver best-in-class customer service. Tune in to hear Michael’s insights from his experience: - Adopting an #agile architecture - Centralizing the #technology function - Leaning into #digital experiences for customers Listen to the full interview here:  https://lnkd.in/gkXzqxYw Watch on YouTube here:  https://bit.ly/YouTube-840 #agiletransformation #customerexperience #CX #digitaltransformation #podcast #podcastinterview #Technovation #TechnovationPodcast

New episode: Martin Stanley, CISSP, Strategic Technology Branch Chief at DHS' Cybersecurity and Infrastructure Security Agency (CISA), shares his insights on NIST's AI Risk Management Framework and the steps companies can take to create a collaborative, "risk-aware culture" that positions them take advantage of AI's benefits #AI #podcast #MetisStrategySymposium Metis Strategy

What does it mean to be #agile? While agile practices help organizations accelerate the pace of iteration and innovation, it's important to ensure it doesn't devolve into chaos. In a recent interview with MIT Initiative on the Digital Economy co-founder Andrew McAfee, he speaks with Peter High about what is and isn't "agile" and how companies can take full advantage of the framework, among other insights from his latest book, The Geek Way. Watch the full interview: https://bit.ly/YouTube-838 #author #book #digital #technology #culture #podcast #podcastinterview #Technovation #TechnovationPodcast #TheGeekWay

The first step in making progress on any transformation is to develop a process for tracking your performance. Zeeshan Tariq, CIO of healthcare solutions provider Zimmer Biomet, has implemented a rigorous benchmarking method through various KPIs to understand how well his team is truly performing. Check out Peter High's latest interview with Zeeshan to hear more about his metrics-based approach to #ITtransformation. Watch the full interview: https://bit.ly/YouTube-839 #healthcare #medicaltech #AI #collaboration #podcast #podcastinterview #Technovation #TechnovationPodcast

"If there's not a proper mechanism to benchmark yourself, you truly don't know how you're performing." Join us in our latest episode of #Technovation with Zeeshan Tariq, CIO of Zimmer Biomet, where he speaks with Peter High about the technological evolution of the healthcare industry and his metrics-based approach to driving transformation. Tune in to hear him share his insights on: - The importance of implementing Key Performance Indicators (KPIs) - The value of leveraging artificial intelligence tools - The advantage of collaborating with strategic partners Listen to the full interview here:  https://lnkd.in/g-Xaq5mt Watch on YouTube here:  https://bit.ly/YouTube-839 #healthcare #medicaltech #AI #collaboration #podcast #podcastinterview #Technovation #TechnovationPodcast

“You have to get a lot geekier if you want to stand a chance when the geeks come to town.” Our latest episode of #Technovation features a conversation with Andrew McAfee, bestselling author and co-founder of the MIT Initiative on the Digital Economy, where he speaks with Peter High about his latest book “The Geek Way” and shares insights on: - The ‘Four Norms’ of Geeks: Science, Ownership, Speed, & Openness - The advantage to leveraging #agile practices to accelerate #innovation - The development of a minimum viable plan when innovating Listen to the full interview here: https://lnkd.in/gmCUtzBj Watch on YouTube here: https://bit.ly/YouTube-838 #author #book #digital #technology #culture #podcast #podcastinterview #Technovation #TechnovationPodcast #TheGeekWay

When #ChatGPT was first released to the public, #OpenAI's use of freely available content from publishers like Condé Nast to train their models caused many questions to arise on the ethics around copyright. Chief Product & Technology Officer Sanjay Bhakta reflects on these early frustrations on the latest #Technovation with Peter High and shares insights from the subsequent collaboration with OpenAI to tackle these ethical questions in the future. Watch the full interview: https://bit.ly/YouTube-837 #publishing #media #GenAI #generativeAI #productstrategy #TechnovationPodcast

"What we have realized is that even though the audience is different, the kind of content we produce is different, the experience generally that most of the brands want is roughly the same." Join us in our latest episode of #Technovation where Sanjay Bhakta, Chief Product & Technology Officer of Condé Nast, speaks with Peter High about the digital evolution of the media and publishing industry. Tune in to listen as he shares insights on: - Becoming a #digital-first company and personalizing the user experience - Managing a #global team and investing in offshore capabilities - Navigating the opportunities and challenges with #GenerativeAI Listen to the full interview here: https://lnkd.in/gnYqwsES Watch on YouTube here: https://bit.ly/YouTube-837 #publishing #media #digitaltransformation #GenAI #ChatGPT #productstrategy #podcast #podcastinterview #Technovation #TechnovationPodcast