Publications

Through the first three quarters of 2023, retail e-commerce totaled $793.7 billion, or 14.9% of all retail sales.

While service quality is the main driver of Americans’ tipping decisions, about three-in-ten U.S. adults also cite workers’ pay before tips as a major factor they consider.

Today, 52% of Americans are more concerned than excited about AI in daily life, compared with just 10% who say they are more excited than concerned.

Nearly all adults in the six countries surveyed say diversity has either a positive or a neutral impact on their country.

73% of U.S. adults say family time is one of the most important aspects of their life – and none of the other priorities we asked about comes close.

35% of U.S. parents with children younger than 18 say they are extremely or very worried that their children might be bullied at some point.

Roughly one-in-five teenagers who have heard of ChatGPT say they have used it to help them do their schoolwork.

The unauthorized immigrant population in the United States reached 10.5 million in 2021. That was a modest increase over 2019 but nearly identical to 2017.

The transition of the news industry away from print, television and radio into digital spaces has caused huge disruptions in the traditional news industry, especially the print news industry. Today, an overwhelming majority of Americans get news at least sometimes from digital devices.

Social media is playing a crucial role in Americans' news consumption. Today, three-in-ten U.S. adults say they regularly get news on Facebook. Slightly fewer (26%) regularly get news on YouTube.