Motor Vehicle Repair

By the customer's signature. However, the customer may be advised of the estimate by other means: telephone, fax, mail, etc., but you should note on the work order all specifics of the notification and authorization to protect yourself in the event of a claim.

Always give the customer a copy of any document requiring their signature. Keep a copy for your records.

One year.

You may not exceed the amount of the written estimate by more than $10 or 10 percent, whichever is greater, but not to exceed $50 without the written or oral consent of the customer. It is suggested that specific notes of the additional authorization be added to the written estimate/work order.

When the work is finished or when the customer cancels any work order or declines to have the work done and you have charged diagnostic fees.

• The invoice may be provided on the same form as the written repair estimate.
• The current date and odometer reading of the motor vehicle.
• A statement indicating what was done to correct the problem or a description of the service provided.
• An itemized description of all labor, parts and merchandise supplied and the costs of the merchandise.
• Any items or merchandise provided with the repair at no cost, or reduced cost, to the customer must also be listed.
• A statement identifying any replacement parts as being used, rebuilt or reconditioned as the case may be.
• A statement indicating what, if anything, is guaranteed with the repair and the time and mileage period for which the guarantee is good.
• The registration number from the certificate issued by FDACS identifying your shop.

The customer must be immediately notified and authorization obtained to continue the repairs. If the authorization is not given, you must "expeditiously" reassemble the vehicle in a condition reasonably similar to the condition in which it was received, unless the customer waives reassembly or the reassembled vehicle would be unsafe.

*Please note: Sellers of Travel Independent Sales Agents are not eligible to receive the military waiver.

Active duty military, honorably discharged veterans, military spouses or surviving spouses may be eligible for a waiver of the initial or renewal registration fee. 

Applicants must meet the licensing requirements of the specific industry and must submit FDACS-10991, Military Fee Waiver Request[ ] .The waiver request and required supporting documentation must be submitted at the time the applicant submits the registration application.

Call 1-800-HELP-FLA (435-7352) or 1-800-FL-AYUDA (352-9832) for more information regarding the military registration fee waiver.