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Your starter guide to talking about money
Your starter guide to talking about money
How you can make #ElephantSavings ✨and prepare for the future
Eleanor Sutherland
Jan 17
How student volunteering transformed my career
How student volunteering transformed my career
Hear from Dona about how studying law and volunteering at Citizens Advice led her to find a rewarding career as an Employment Specialist…
Susana Carvalho
Feb 12
A Foamidable Challenge — Spray Foam Insulation: Breaking Down the Risks
A Foamidable Challenge — Spray Foam Insulation: Breaking Down the R...
Benedict Guindi
Jan 31
Zero guarantee? Net Zero homes need better financial protections
Zero guarantee? Net Zero homes need better financial protections
The UK’s net zero commitments mean everyone will need to make changes to their homes. Households will have to move away from heating their…
Nicola Bailey
Feb 9
Our Data
Cost-of-living pressures aren’t easing
Cost-of-living pressures aren’t easing
Sarah’s story
Victoria Anns
Feb 15
Samuel
Samuel
Crisis on top of crisis
India Walden
Jan 18
Graham
Graham
The numbers behind the stories
Emily Lynn
Dec 14, 2023
The November Cost of Living payments gave some relief — but can’t fix a deeper problem
The November Cost of Living payments gave some relief — but can’t f...
Half of the people we help with debt advice are in a ‘negative budget’, where their income can’t cover their essential costs.
Jonny Tatam-Hall
Dec 13, 2023
Can big data solve big challenges in the energy system?
Can big data solve big challenges in the energy system?
The energy system faces some major challenges, from climate change to the cost-of-living crisis. To tackle these issues we’ll need to use…
Tilly Cook
Nov 30, 2023
What else are we talking about?
Stop, Think, Call: Avoiding scams on WhatsApp
Stop, Think, Call: Avoiding scams on WhatsApp
We receive at least one report of a phone scam everyday. These scams are often friend-in-need scams — where a scammer poses as someone you…
Emily Nix
Jul 25
Our volunteering team of the year
Our volunteering team of the year
“Volunteering means we can live in a society where people face far fewer problems”
Susana Carvalho
Jul 1
1 year on from Ofcom’s complaints guidance: Is it any easier to complain about a parcel delivery…
1 year on from Ofcom’s complaints guidance: Is it any easier to com...
It’s happened to many of us — a late parcel delivery, a package left in front of the door is damaged, an online purchase disappeared with…
Kirstin Latimer
Jun 27
Why the next government must act on Buy Now Pay Later regulation
Why the next government must act on Buy Now Pay Later regulation
Three years on from the Woolard Review Buy Now Pay Later remains unregulated, leaving millions of people going without basic protections.
Chloe Maughan
Jun 26
Complaints figures drive customer service in energy market to new lows
Complaints figures drive customer service in energy market to new lows
Does a consumer duty hold the key to better outcomes for consumers.
Danny Magill
Jun 25
The next government will be reforming welfare
The next government will be reforming welfare
Voters are telling us that this is a living standards election, with concerns about the cost of living at the forefront of their minds…
Craig Berry
Jun 24
The energy affordability crisis is far from over
The energy affordability crisis is far from over
New data out today shows that Warm Home Discount — the main support scheme for people at risk of fuel poverty — reached nearly 650,00 more…
Tom Brooke Bullard
Jun 20
Living or surviving: Why we need a manifesto for living standards
Living or surviving: Why we need a manifesto for living standards
Something has changed at Citizens Advice. At the last 3 general elections, our top advice issues were all about helping people access…
Emer Sheehy
Jun 10
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