“No small thing to write an accurate recommendation for somebody now sitting in one of the most dynamic CEO roles on the planet, with a superb track record of deep mastery and innovation in retail banking and banking technology... but here goes. TS has a superb blend of intensity and humanity. His intensity gives him passion for what he is building, and who he builds it for - and that makes him brilliant for the customers he serves. His humanity comes through in his expectation of 'better'. Great leaders don't ask for moderate, or good enough. They invite your best... your actual best. And TS is not shy about encouraging people's best. No question, his innovation and drive have a long way yet to go - and for this, customers should be very happy. ”
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