“I would like to extend my deepest appreciation to Scott for delivering a phenomenal teaching and learning webinar for our leisure industry Cohort. Scott, your ability to captivate and inspire our group was truly remarkable. Your humour and engaging style kept everyone hanging on your every word, making the session not only informative but also highly enjoyable. The great visual images you used brought the subject to life, making complex concepts easy to understand and memorable. You are undoubtedly one of the most inspiring trainers I have had the pleasure of listening to. Your passion and expertise shone through, leaving a lasting impact on all of us. Thank you for sharing your insights and for being such an inspiring presence in our learning journey.”
About
Contributions
Activity
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I am thrilled to announce that I have joined Infinity(YC W24) as a Senior Frontend Developer! 🎉 I am incredibly grateful for the journey and…
I am thrilled to announce that I have joined Infinity(YC W24) as a Senior Frontend Developer! 🎉 I am incredibly grateful for the journey and…
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🎱 Just like in pool, business is all about precision and strategy! 🎯 𝗦𝗲𝘁 𝗰𝗹𝗲𝗮𝗿 𝗴𝗼𝗮𝗹𝘀 : In pool, you need to visualize the shot. In…
🎱 Just like in pool, business is all about precision and strategy! 🎯 𝗦𝗲𝘁 𝗰𝗹𝗲𝗮𝗿 𝗴𝗼𝗮𝗹𝘀 : In pool, you need to visualize the shot. In…
Liked by Scott Doel
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Excited to share my journey to becoming an 80/20 Leader through the transformative power of the Pareto Principle. Reflecting on my path, I've…
Excited to share my journey to becoming an 80/20 Leader through the transformative power of the Pareto Principle. Reflecting on my path, I've…
Liked by Scott Doel
Experience & Education
Licenses & Certifications
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Master Life Coach
American union of NLP
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TotalSDI Practitioner
TotalSDI
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Level 7 Certificate in Executive Coaching and Mentoring
Institute of Leadership and Management
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Life Coaching Diploma
Center of excellence
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Life Coaching Diploma
International Alliance of Holistic Therapists
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Certificate in Learning and Development Practice (QCF)
CIPD
IssuedCredential ID 82753939/528/FQ004584 -
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Volunteer Experience
Courses
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Certificate in Learning and Development Pratice
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Faciliation
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PPA Praticioner
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Test
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Diploma in Applied Business Studies
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Projects
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Coaching for Line Managers
- Present
Designed and deliverd and empowering level 3 bespoke learning intervention to raise the awareness and ability for managers to carry out coaching sessions. This was aligned to the companys strategic goals
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Service Excellence (Customer Service)
- Present
A customer care programme for internal and external customers. Designed to empower the workforce with a customer focused culture. This project has been delivered over three modules to over 400 delegates each module.
This was Instrumental in increasing the customer service score to 9.1 out of 10 up from 7.2 and leading to delivering a presentation to 150 worldwide members with a view to rolling out the course worldwide.
Part of a global Customer Service workshop to design and…A customer care programme for internal and external customers. Designed to empower the workforce with a customer focused culture. This project has been delivered over three modules to over 400 delegates each module.
This was Instrumental in increasing the customer service score to 9.1 out of 10 up from 7.2 and leading to delivering a presentation to 150 worldwide members with a view to rolling out the course worldwide.
Part of a global Customer Service workshop to design and deliver the programme worldwide. -
SAP Advanced
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Design and Deliver a training programme and occupying user literature on the usage of SAP and SAP portals
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Apprenticeship Scheme
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Designed and Developed and apprenticeship scheme alongside the IMI for administration apprentices both in branch and in the UK Support Centre. So far were are in a 3rd year of intake and have provided 27 extra staff to the company.
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Microsoft Office 2010
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Design and Deliver a training programme on the usage of Excel, Outlook, Word and PowerPoint
Languages
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English
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Organizations
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Chartered Institute of Personnel and Development
Learning and Development
- Present
Recommendations received
13 people have recommended Scott
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Empower leaders to enhance their managing up skills by cultivating strong relationships, communicating effectively, and being solution-oriented. In…
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LinkedIn kindly reminded me this week about my 2-year anniversary with The Ivey Academy at Ivey Business School. While not a milestone number work…
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