“Neeraj successfully led the PMO running the integration and transformation of WNS's Offshore Insurance Operation following their Purchase from Aviva. Neeraj is diplomatic, methodical and exceptionally bright. He knows how to get things done and his tenacity significantly contributed to the success of this Programme.”
About
Contributions
-
How can you align your team with supply chain optimization and cost reduction goals?
Ditto you Roi - Your ‘mess for less’ has never worked as an objective! You can’t get away from the hard work, diligence, collective thought process, dedication and faith of the whole organisation. Supply chain invariably is about squeezing the lemon just that bit more, the effort and costs are disproportionate to the outcomes. Your approach seems pragmatic as I see there is opportunity to do more. Thoughtful!
Activity
-
This is a great achievement by everyone across our business. Let’s all strive to do so much more!
This is a great achievement by everyone across our business. Let’s all strive to do so much more!
Liked by Neeraj Prasad
-
Today I fired a client It was a scary as fk because I’d been here before Doing somersaults and backflips to accommodate … it became too…
Today I fired a client It was a scary as fk because I’d been here before Doing somersaults and backflips to accommodate … it became too…
Liked by Neeraj Prasad
-
Congratulations to Sushma Segal on being appointed QBE's Chief Transformation Officer. With a global remit, this newly created role is focused on…
Congratulations to Sushma Segal on being appointed QBE's Chief Transformation Officer. With a global remit, this newly created role is focused on…
Liked by Neeraj Prasad
Experience & Education
Licenses & Certifications
-
Black Belt Six Sigma
General Electric Company
Issued
Courses
-
Marketing
Systems
Projects
-
Re-tendering for existing British Gas outsourced operations in India and establishing Future Supplier Strategy
-
British Gas had completed 5 years of off shoring and a contract was 3+2 format. We had two suppliers in India since 2005-6 and it was an opportunity to review our off shoring strategy and supplier mix. The market had moved from the time and therefore the kick off to the project. I was provided with the opportunity to visit and review the select upcoming players in the outsourcing space in India. We set a small team up to go about across India and conduct a review of existing trends…
British Gas had completed 5 years of off shoring and a contract was 3+2 format. We had two suppliers in India since 2005-6 and it was an opportunity to review our off shoring strategy and supplier mix. The market had moved from the time and therefore the kick off to the project. I was provided with the opportunity to visit and review the select upcoming players in the outsourcing space in India. We set a small team up to go about across India and conduct a review of existing trends, capabilities and expertise developing since our foray into India. We met some great companies and short listed a few to open our RFI for them.
-
EA F&A Process
-
A trouble shooting stint with one of WNS clients Electronic Arts while they were struggling with the migration of their F&A business from the US. I was roped in support the team which was just in migration and the KT phase was just over. I was responsibly operationally and managing stakeholders in the US business to land it into expected level of performance.
Other creators -
Improving CSAT across the offshore voice business
-
A project which I undertook to lead across offshore operations of Sales, Cusotmer Service and Collections for a Aviva UK operations in the GI space across India - Noida, Pune, Chennai and Bangalore. Their were multiple partners running the operations as mentioned above my job was to work across the partner operations as a Aviva representative to understand the root cause of dismal CSAT performance by India compared to UK operations. I worked with a small team from India and my sponsor in UK to…
A project which I undertook to lead across offshore operations of Sales, Cusotmer Service and Collections for a Aviva UK operations in the GI space across India - Noida, Pune, Chennai and Bangalore. Their were multiple partners running the operations as mentioned above my job was to work across the partner operations as a Aviva representative to understand the root cause of dismal CSAT performance by India compared to UK operations. I worked with a small team from India and my sponsor in UK to set up the project charter. Lead the team to a invetigative study with teams travelling PAN India and post doing the same submit a recommendation for execution by our teams across India to realize the benefits therefore.
Other creators
Honors & Awards
-
Business Leader for the year 2007-2008
WNS Global Services
Awarded in recognition for having the best business for the year in terms of margin, people measures ( viz. attrition, employee engagement scores, human capital development etc.),customer satisfaction and delivery on SLA's
Recommendations received
-
LinkedIn User
4 people have recommended Neeraj
Join now to viewMore activity by Neeraj
-
Ageas is the first UK insurer to incorporate WeatherNet’s SurgeCast application, allowing us to anticipate and support customers likely to be…
Ageas is the first UK insurer to incorporate WeatherNet’s SurgeCast application, allowing us to anticipate and support customers likely to be…
Liked by Neeraj Prasad
-
Here at Ageas, we’ve been able to identify, advise, and support our customers who are most at risk of inbound extreme weather by harnessing the…
Here at Ageas, we’ve been able to identify, advise, and support our customers who are most at risk of inbound extreme weather by harnessing the…
Liked by Neeraj Prasad
-
It's #ArmedForcesDay in the UK. Some of our Procentia People are veterans, reservists, come from military backgrounds, or are family members of those…
It's #ArmedForcesDay in the UK. Some of our Procentia People are veterans, reservists, come from military backgrounds, or are family members of those…
Liked by Neeraj Prasad
-
I am delighted to join GSPANN Technologies as Head of Sales for the EMEA region. Headquartered in the Bay Area, California (USA), GSPANN…
I am delighted to join GSPANN Technologies as Head of Sales for the EMEA region. Headquartered in the Bay Area, California (USA), GSPANN…
Liked by Neeraj Prasad
-
We're excited to announce the launch of our new careers website. This platform is more than just a jobs board - it's your gateway to a fulfilling…
We're excited to announce the launch of our new careers website. This platform is more than just a jobs board - it's your gateway to a fulfilling…
Liked by Neeraj Prasad
-
I'm excited to be discussing how #telcos can make the shift to embracing their new role as Digital Ecosystem Orchestrators at #DTW24 - #Ignite…
I'm excited to be discussing how #telcos can make the shift to embracing their new role as Digital Ecosystem Orchestrators at #DTW24 - #Ignite…
Liked by Neeraj Prasad
-
June 10, 2024: It is a year to the day since we moved into Havisha, our lakeside home in Pavumba, a fishing village in Kerala. Considering…
June 10, 2024: It is a year to the day since we moved into Havisha, our lakeside home in Pavumba, a fishing village in Kerala. Considering…
Liked by Neeraj Prasad
-
I am delighted to announce that I will be a guest speaker at 55/Redefined's Age Pioneers event at LinkedIn HQ, London on June 19th. Age Pioneers…
I am delighted to announce that I will be a guest speaker at 55/Redefined's Age Pioneers event at LinkedIn HQ, London on June 19th. Age Pioneers…
Liked by Neeraj Prasad
-
You direct all your focus to work. It makes you feel worthy. And ..... it’s safe. Your comfort zone. You externalize and numb the pain. But…
You direct all your focus to work. It makes you feel worthy. And ..... it’s safe. Your comfort zone. You externalize and numb the pain. But…
Liked by Neeraj Prasad
-
#GTinPress | Retail lending will continue to grow, but changes in risk weighting are impacting unsecured consumer credit. Lenders are adapting to…
#GTinPress | Retail lending will continue to grow, but changes in risk weighting are impacting unsecured consumer credit. Lenders are adapting to…
Liked by Neeraj Prasad
-
Great to spend the day with some colleagues yesterday at Salesforce World Tour! Brilliant opportunity to hear the latest in AI and personalised…
Great to spend the day with some colleagues yesterday at Salesforce World Tour! Brilliant opportunity to hear the latest in AI and personalised…
Liked by Neeraj Prasad
-
The highest point of my life yet .... by long shot, but also the most uncertain and scariest. It triggered some responses like: Oh. You're crazy…
The highest point of my life yet .... by long shot, but also the most uncertain and scariest. It triggered some responses like: Oh. You're crazy…
Liked by Neeraj Prasad
Other similar profiles
-
Puneet Dikshit
Global Insurance Business Leader and MD - International Delivery Centers at WNS Global Services
Connect -
Satya Swarup Mishra
Connect -
Selva Vaidiyanathan
Connect -
Sumeet Anand
CTO at ffreedom.com
Connect -
Darrell Bailey Assoc CIPD
Transition Operations Manager at Pension Insurance Corporation plc
Connect -
Siddharth Bhatia
Connect -
🪷Sanchayita Mahadik
Connect -
Alexander Kloubek
Connect -
Aditya Vimal
Connect -
Sugata Gupta
Connect
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Neeraj Prasad
-
Neeraj Prasad
Head of Operations (Gulf & KSA), Schneider Electric Middle East & Africa (SEMEA) FZE ( BU of Schneider Electric )
-
Neeraj Prasad
-
Neeraj Prasad
-
Neeraj Prasad
I'm actively hiring talented professionals in the energy sector. If you have expertise in Solar Energy, (BESS), (UPS) & (PCS) manufacturing or other areas within the energy industry 🔗 Connect with us today to get hired!
-
Neeraj P.
242 others named Neeraj Prasad are on LinkedIn
See others named Neeraj Prasad