Marcello Manlio Mondini de Focatiis

AI could transform the retail sector, with the potential to improve efficiency, customer experience, and cost savings. TLT's recent survey of 100 top UK retailers found that many are already implementing AI solutions in supply chain, customer service, marketing, and product development. However, the survey also revealed challenges in fully understanding the impact of AI and barriers to adoption, such as cultural transformation, aquiring the right talent and upskilling the existing workforce. While AI is a transformative force in the retail sector, the journey towards adoption is still in the experimental phase. Check out the interesting findings from TLT's survey on the impact of AI in retail. #AI #retail #digitaltransformation

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Reality check on AI in Retail. Sharing this great article by my colleagues Brian Kalms and Catherine Brien that provides practical advice for retailers seeking to create advantage with AI... #retailing #ai #disruption

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We are sharing some recommended actions retailers can take to protect themselves against current and future economic challenges. This is the sixth and final recommendation in our Retail Insights series.

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69% of digital payment users in the UK use PayPal with consumers much more likely to buy from an online business that offers PayPal. On average, there's a 54% increase in consumer willingness to buy when PayPal is available as a checkout option. https://lnkd.in/eRK8cpak #ecommerce #conversionrateoptimisation #onlineshopping #googleads

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50% of retail executives expect significant change to their business model in 2024 with the digital revolution one of the key drivers. We've partnered with World Retail Congress on a report exploring 6 trends reshaping the industry, and what retailers can learn from the disruptive companies who are leading the way. Read the full report here:

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Pricing innovation (or "innovation" for the more cynical among us), has been shoved clearly into the spotlight more and more as retailers harvest and put to work more of our data. But is it going in the right direction? In this magnificently written and interesting article from The Atlantic by Christopher Beam, they talk through and share many points of view on modern-day pricing experiments. https://lnkd.in/eRkgbFPH I have a fairness ego-state (long story - but safe to say fairness means a lot to me), so am particularly sensitive to the idea of pricing being fluid based on factors that can include my own personal circumstances. It was interesting to hear from the economists, brand experts, consumer behaviour experts, and more that they called on. Highly recommend the read. Some of my favourite parts: The article goes into the debate about fairness between consumers and economists: "To regular people, raising the price of something precisely when we need it the most is the definition of predatory behavior. To an economist, it is the height of rationality" One more progressive view from an economist also points out that; "In a world of scarce resources, perhaps rationing by time is fairer than rationing by price. We all have different amounts of money, after all, whereas time is evenly distributed" I can't imagine many board rooms lighting up at this idea overall, but for some brands, this competitive differential may be enough to help you grow? As our data becomes more readily available to brands, and their ability to use it keeps growing, it will be interesting to see what techniques win, and which ones end up building a lack of trust. And in case the airlines are listening, I'm more of a pistachio-human myself. Gareth Jude Marcella Larsen Paul Greenberg Paul Zahra Adam D. Brandon Rael Liza Amlani Paula Macaggi Fritz Finlay Alicia Esposito

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The challenges of cost and complexity within delivery and returns remain significant for retailers, the newly published RetailX UK Fashion Sector Report 2024 has highlighted. Although shoppers might be moving away from the concept of fast fashion the habit of wanting it fast and free is less difficult to shed. #fashion #retail #retailtrends #retailresearch https://lnkd.in/eXEJzHXe

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The challenges of cost and complexity within delivery and returns remain significant for retailers, the newly published RetailX UK Fashion Sector Report 2024 has highlighted. Although shoppers might be moving away from the concept of fast fashion the habit of wanting it fast and free is less difficult to shed. #fashion #retail #retailtrends #retailresearch https://lnkd.in/eXEJzHXe

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Transforming the challenge of retail shrinkage into opportunity. Retail shrinkage, the loss of unsold inventory, costs UK retailers a staggering £8 billion annually. It’s a complex issue, exacerbated by economic pressures and outdated loss prevention strategies. However, there’s a silver lining: Opportunities to minimise and eliminate these losses exist. By understanding the multifaceted nature of shrinkage and implementing modern solutions, retailers can transform this challenge into a strength. Read the blog from our retail consulting team at https://cogniz.at/3QJPHjX #UKRetail #RetailResilience #LossPrevention #RetailInnovation #InventoryManagement #RetailShrinkage

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Consulting by Kantar Organized Retail Crime (ORG) was a major news story in 2023 that went quiet in 2024. In part due to a burst of 'catchas' from analyst in regards to a gap between a report and comments to congress, but more so to the news cycle. Very good article to where we are now by CNN with notable success and legal changes pushed by the National Retail Federation and David Johnston And the self-evident "the public pays". A more detailed call out to the 'INFORM ACT 2023" would be of interest Paida Mugudubi Gary Newbury, Supply Chain Performance Improvement, Curt Devine, Jennifer Heebner https://lnkd.in/ge_TAxCB

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It's incredible to be leading such an strong group of individuals and partners to deliver real transformation here at the Frasers Group. Massive thanks to Nicola Tibbs Alex Haproff Duncan Lowe Sarah Chu Twisselmann Kerry Anderson Shane Donnelly and all of our teams who have been involved in phase one of this huge program. Thanks also to our partners: Michiel Tielemans and the Lab Digital team, Chris Daplyn Paul Doherty and the Valtech team, Andy Peppiatt Christian Chatterton and the AND Digital team, as well as Luke Ibbetson and everyone at XCM . We're just getting started building the future of retail... #fearless #digitaltransformation

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Trust is the bedrock of any successful retail relationship, and it’s fascinating to see how its dynamics are evolving in the digital age. As retailers embrace the role of content creators, they must tread carefully to ensure that consumer trust, painstakingly built over the years, remains intact. It's not just about selling products anymore; it's about curating experiences and fostering genuine connections with customers. #Retail #Transformation #Trust

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Shipping and supply chain challenges persist post-pandemic. Retailers facing a 20% price hike from shipper-suppliers are caught between maintaining margins and retaining customers. Balancing costs and customer satisfaction is now a delicate dance for retailers in the current market landscape. #Shipping #SupplyChain #Retailers #BusinessChallenges

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My colleagues @Brian and @Catherine delve into the importance of practicality in Retail's AI-driven future. Emphasizing the significance of informed decisions based on tangible business advantages over unrealistic hype and speculation. Discover how pairing AI with practical strategies success.

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Interesting insight on consumers views on seeking value when they buy #privatelable vs #brands. UK retailers devote a lot of effort together with thier supply base to create some amazing #NPD and #quality is at the forefront of this. I would also suggest that this focus on value will ensure those retailers that offer the best #value proposition will also benefit. Question who do you think those retailers will be over the next 12 months

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Are traditional merchandise financial planning strategies leaving your retail business behind in the fast-paced market evolution? Matt Hopkins, Global Retail Marketing Director, gives his expert opinion on a revamped approach which covers: ➡ Shifting focus ➡ Aligning merchandising with financial goals ➡ A single version of the truth ➡ Scenario planning ➡ Customer-centricity Read more below 👇 #retail #customerstrategies #scenarioplanning #intelligentplanning

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Putting powerful tech in the hands of consumers changes expectations. My latest Retail Week column explores the new GenAI releases and the implications for retail. https://lnkd.in/e-AaDdcf

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