Jamie Byford-Palmer  (CertRP)

London, England, United Kingdom Contact Info
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Bold–Credible– Human–Together
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  • Cancer Research UK (CRUK)

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Licenses & Certifications

Volunteer Experience

  • Cancer Research UK (CRUK) Graphic

    Employee Experience Champion

    Cancer Research UK (CRUK)

    - Present 2 years 3 months

    Health

    Cancer Research UK's corporate teams (COO) have 500+ employees, therefore our priority is to improve Employees' Experiences across COO. The organisations has regular staff surveys to assess how we are performing and to implement a clear action plan.

    As an Experience Champ, I'm part of a team of professionals spanning from a range of teams and backgrounds. We meet 1-4 times a month to support the Lead Experience Champion on the COO Senior Leadership team to help deliver employee…

    Cancer Research UK's corporate teams (COO) have 500+ employees, therefore our priority is to improve Employees' Experiences across COO. The organisations has regular staff surveys to assess how we are performing and to implement a clear action plan.

    As an Experience Champ, I'm part of a team of professionals spanning from a range of teams and backgrounds. We meet 1-4 times a month to support the Lead Experience Champion on the COO Senior Leadership team to help deliver employee experience activities (e.g. away days, focus groups etc), directorate communications, and provide feedback on behalf of employees/ peers.

    Key behaviours of an Employee Experience Champion:
    - Embodying our organisational values; Bold, Human, Credible, Together
    - Confident speaking up, asking questions, and challenging
    - Being curious and inquisitive
    - Creating an environment built on mutual trust, safety, and confidentiality
    - Having a genuine interest and commitment to improve Employee Experience at Cancer Research UK
    - Being non-Judgemental, inclusive, & collaborative

  • Cancer Research UK (CRUK) Graphic

    Employer Brand Champion

    Cancer Research UK (CRUK)

    - Present 1 year 2 months

    Health

  • Stand Up To Cancer Graphic

    Ultra Ballroom Competitor

    Stand Up To Cancer

    - 3 months

    Health

    In October 2022, I put myself outside my comfort zone by putting on my dancing shoes and competing in Ultra Ballroom to raise money for Stand Up To Cancer. This involved 8 weeks of professional classes before performing on stage at York Hall, the event successfully raised £35k+ and was CRUK's largest fundraising event for SU2C!

  • World Challenge Expeditions Graphic

    Amersham School Team Member Uganda 2013

    World Challenge Expeditions

    - 2 months

    Education

    As the original school expeditions company, World Challenge offers an unrivalled range of expeditions geared to the education of young people. With over 25 years of experience, students and teachers benefit from a level of expedition safety and service second to none. World Challenge provides educational expeditions in the developing world which teach life skills and expand minds outside the classroom. The team funded the expedition by using initiative to arrange fundraisers over a two-year…

    As the original school expeditions company, World Challenge offers an unrivalled range of expeditions geared to the education of young people. With over 25 years of experience, students and teachers benefit from a level of expedition safety and service second to none. World Challenge provides educational expeditions in the developing world which teach life skills and expand minds outside the classroom. The team funded the expedition by using initiative to arrange fundraisers over a two-year period.

    Itinerary:
    • Three day Community Trek through rural Uganda via the Sipi trail.
    • One week Community project at a primary school in Gabugoto.
    • Five day trek up Mt Elgon - Mbale to Wagagai Peak (4321m).
    • One week of rest and relaxation.

    Main responsibilities:
    • Organising and managing itinerary, budget, food, accommodation, transport and volunteering
    project.
    • Engaging with the community and learning about their culture.
    • Carrying food and camping supplies.
    • Fundraising.
    • Team building exercises (two years prior and during the expedition).

Projects

  • Sustain: Our CRUK- Interviews & Assessments Project

    This project team aims to review and improve Cancer Research UK's interview and assessment process to:
    - Be more efficient with our approach to assessing candidates
    - Innovate and find ways to assess candidates fairly and robustly that lead to us hiring high-quality candidates that make a difference to the organisation
    - Ensure hiring managers follow best recruitment practice and legislation​

    This project team consists of the TA Manager, a TA Business Partner, TA Specialists…

    This project team aims to review and improve Cancer Research UK's interview and assessment process to:
    - Be more efficient with our approach to assessing candidates
    - Innovate and find ways to assess candidates fairly and robustly that lead to us hiring high-quality candidates that make a difference to the organisation
    - Ensure hiring managers follow best recruitment practice and legislation​

    This project team consists of the TA Manager, a TA Business Partner, TA Specialists, and a TA Coordinator. As a Senior Specialist, I am involved in supporting, mentoring, coordinating, and leading a TA Coordinator in delivering their project deliverables; while also taking the lead on finding a streamlined, standardised, and sustainable solution with the technical knowledge to create a highly technical / coding assessments for Technology.

  • Technology Employer Brand & Candidate Attraction

    Upon joining Cancer Research UK, the Technology team was struggling to attract qualified candidates with a vacancy backlog. It became clear that the directorate's ambitious operating model & strategy, modern tack-stack, scale of innovation, and employee experience were unknown to the wider Technology market creating a struggle to compete in a competitive job market.

    I took the initiative to increase awareness internally on how the team could boost their presence, celebrate their…

    Upon joining Cancer Research UK, the Technology team was struggling to attract qualified candidates with a vacancy backlog. It became clear that the directorate's ambitious operating model & strategy, modern tack-stack, scale of innovation, and employee experience were unknown to the wider Technology market creating a struggle to compete in a competitive job market.

    I took the initiative to increase awareness internally on how the team could boost their presence, celebrate their successes, and utilise external platforms to attract talent (e.g. LinkedIn). When our Talent Attraction Lead joined Cancer Research UK to implement an org-wide Employer Branding Strategy, I collaborated with them to lead Technology in understanding the strategy and owning their own specialist/ technical content. This involved partnering with Technology’s senior leadership team (SLT), hiring managers, the Communications Manager, and employees to generate external content and internal awareness, while also managing the team's LinkedIn page.

    Key results so far:
    - Organised LinkedIn training for 100+ Technology employees
    - Applications increased from 359 in Q1 to 704 in Q4 2022/23. In Q1, 33% of applications were sourced from LinkedIn, in Q4 this increased to 40%
    - The Cancer Research UK Technology Team LinkedIn page gained 500+ followers and the engagement rate steadily increased monthly from 6% in May 2022 to 51% in May 2023
    - Technology employees are autonomously sharing and creating regular content both independently and with external partners (e.g. podcasts, articles, Computing Awards), with several volunteering to be Employee Brand Champions in 2023/24
    - My LinkedIn Social Selling Index was in the top 2% of both industry and network rankings for the majority of 2022/23

    https://www.linkedin.com/showcase/cancer-research-uk-technology-team/

    Other creators
  • Chief Operating Office (COO) Away Day Planning Team

    -

    I was part of the planning team organising the first COO Away Day post-covid for 300+ employees from Cancer Research UK's corporate teams (COO) at the Kia Oval.

    This was the first time bringing these teams of professionals together since forming a one direcorate before the pandemic so this was an opportunity to celebrate our achievements as well as looking ahead to the future. The theme for the day was ‘Connected’ and the agenda focused on getting to know each other better, understanding…

    I was part of the planning team organising the first COO Away Day post-covid for 300+ employees from Cancer Research UK's corporate teams (COO) at the Kia Oval.

    This was the first time bringing these teams of professionals together since forming a one direcorate before the pandemic so this was an opportunity to celebrate our achievements as well as looking ahead to the future. The theme for the day was ‘Connected’ and the agenda focused on getting to know each other better, understanding our role as COO and how we contribute to Cancer Research UK’s strategy, as well as reflecting on the impact we have on the wider world.

  • European Oracle Improvement Project

    -

    Project Team Member responsible for all User Acceptance Testing and providing feedback to project management. All testing completed, ensuring the success of the live system update.

  • Gabugoto Roman Catholic Primary School Building Project

    -

    One week community project during World Challenge Expedition in Uganda. Responsibilities included:

    • Organising and managing budget, food and transport.
    • Buying building resources and teaching utensils.
    • Hiring builders to assist with the project.
    • Manual labour duties to assist with the building of a new classroom (e.g. mixing cement and brick
    laying etc).
    • Teaching English, Maths and PE classes.

  • Pension Auto Enrolment Scheme

    -

    Dealt with 10,000+ UK employees' opt-out requests, contribution changes, queries, and provided regular project status updates to the reward team.

Languages

  • English

    -

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