Eloise Hindes

The Department for Work and Pensions (DWP) has taken a step towards making universal credit #UC #data available in real time to #localgov and other organisations to support groups of #vulnerable people - it has agreed a 2yr, £2m contract with Capgemini to work on the #discovery and #alpha stages of a project to develop #APIs and other means of extracting relevant data. This derives from a DWP commitment three years ago that it would make data available to councils so they could identify cohorts of vulnerability and make more targeted interventions to support people. It is considering the possibility of a standalone solution for local authorities, but it also in discussions with iStandUK, the local government standards body that runs the #SAVVI (Scalable Approach to Vulnerability via Interoperability) programme. SAVVI is aiming for a nationally accepted #standard for information governance, which includes data sharing agreements, and interoperable technical standards for the creation of a data mesh. https://lnkd.in/e2juBs6N

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I think that as a public we should be educated more about our public finances. I had a look at the labour party financial plans but then came across the barnett formula which seems to lump all parts of the UK as the same with the same population make up and needs. It seems that this formula hasn't been changed since 1970s so maybe we could be educated about it. I find that talking about spending extra billions on this and that is meaningless without the clear maths. When I was a child old people lived in damp freezing cold houses but wore wooly socks jumpers and blankets and made thick home made soup. I don't suggest that extreme but how many really need winter fuel allowance? And how much care allowance is spent on carers rather than say having 6 cats with appropriate cat vet bills. Yes I know people who do that and those that use it for a holiday. I gave half of mine to help fund my local swimming pool. The thing is we really don't know so many things because life is so complex. I found getting jobs hard throughout my working career but when I got them was praised for being a good reliable worker. Surely there's a better way of getting jobs! There are so many things that are chaotic and I think it's because our structures are too complex. Surely the census could give us some ideas about how money should be dispersed. My parents started their married life living in a caravan because their choice was that or living with either lot of parents. I lived in one for four months whilst trying to sell my house because the idea of a chain to me was horrendous. A few years ago there was a view of thinking differently, surely that's what we should be doing. I've offered my support model for free to schools for years. In Georgia near Russia they are using it so why not here? It has helped me become more confident to try to balance my own moaning with positive change. Maybe it could help others too. It's there for free just like air Www.aero4all.net

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👀 Just in case you missed it! Our recent blog from my fabulous colleague Claire Rees DipFCP, DipAML takes a closer look at the proposed FCA guidance for transaction monitoring. 👇

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In May 2023, a group of over 20 pension providers joined forces to form the Pensions Equity group to tackle the inequalities which exist within the UK's pensions system. For my latest feature for Professional Pensions, I spoke with the group's chair Legal & General's Kim Brown (she/her) about the work it has done since its inception and the challenges that will lie ahead in the coming years to close inequalities such as the gender pensions gap and the ethnicity pensions gap #genderpensionsgap #ethnicitypensionsgap https://lnkd.in/eatZbAP4

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The Department for Work and Pensions has signed Capgemini to support its work on looking at the possibilities to share real time universal credit data with local authorities and other organisations to help identify people who are financially vulnerable. This has been in the pipeline for three years and progress seems slow, especially as the DWP is yet to identify the chosen approach. I'd guess there is no guarantee the ambition will be fulfilled; but if it is it could do some good. https://lnkd.in/eehcMZdQ #ukgovernment #localgovernment #datasharing #universalcredit #vulnerability

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Barclays have launched Scams Bulletin to provide a comprehensive view of data and emerging scam trends 👏 🔎 🏦 The Bulletin monitors scams claims made across ALL Barclays personal and business current accounts to educate consumers on how to spot and stop scams at the SOURCE, and protect their funds! 📉 🛡 The Bulletin has shown that the total value AND volume of scam claims made in March and April 2024 FELL by -15.7 per cent and -7.1 per cent respectively, in comparison to January and February. 👩‍💻 Kirsty Adams, Fraud & Scams Expert at Barclays says: “Invoice scams are becoming increasingly sophisticated. Scammers target suppliers, creating fake emails requesting invoice payments that can look seriously legitimate. “People might imagine that invoice scammers solely target those working in finance, but it’s important for everyone to stay vigilant – particularly as we approach the summer, when consumers might be settling big invoices for events such as weddings and parties. It can be devastating to have a life event ruined by a heartless scam.” “It is always worth double checking invoice and payment details against a previous invoice and if in any doubt, verify the details or amount with a known contact from the business over the phone.” Find out more on the link below! #barclays #fraudprevention #invoicescams #fraud #fincrime #financialcrime #financialservices #payments #fintech #mandatescam

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I saw some recent research on #productivity: apparently in the UK ‘quiet quitting’ is becoming a sort of norm and the cost to the UK is £257Bn in lost output! #Gallup also revealed that only 10% of employees show ‘engaged’ behaviour!! Only 10%!!! And this is costing the country some 11% of GDP. These figures are astonishing and also an opportunity for all coaches, consultants and managers to address the issues ... and one of these issues - a major one - is #motivation. In my book with Steve Jones FCMI, Mapping Motivation for #Engagement (Routledge, 2019: https://lnkd.in/e_Cbbwni ) we show decisively how to address this issue. And the forthcoming Motivational Maps conference is also a place where you can meet some of the best motivational experts in the world - and they are a friendly bunch too: https://lnkd.in/eFWe_7yG Some of the top performers in the world turn up to our conferences - heck, can you spot some below? Nze (QMSI) Kriss Kezie Akabusi (RAPTC) MBE MA OLY Jason Foo Susannah Brade-Waring, MSc, FRSA - who else? Get on board now so you can find out more about the language and metrics of motivation, and so really address performance issues. Linda Sale FRSA Jason Duff Rob Breeds James Watson Jack Russell Leadership Kate Turner Heath Waring (Director and The TeamWeaver) Jane Thomas Carole Gaskell Bevis Moynan Juliet Moynan Paul Ward Mark Terrell Richard Knight Cassandra Andrews Sarah Stones Alex Sellers Marie Ball Aiesha Weste Steven Farmer Dale Perrin Anna Petchell Sean Dennis Joy Bemrose Nikki Prentice-Jones Sonia Gavira, PCC, MBA 🌎🌍🌏 Gavira, PCC, MBA Kristina Abbotts

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I'm very late in posting something to mark #socialmobilityday. Full disclosure, I went to a grammar school, not a comprehensive, but I feel v v strongly about the benefits of a state education (while at the same time feeling v v angry about the deep educational divide in the UK). Like many others who have shared their experiences, I hadn't really met anyone from private school until I went to university. Very quickly, I became aware of a network that I never knew existed, and privilege that reinforces inequalities in a completely illegitimate way. This ignited in me a passion for equality in education that has become stronger over the years. The media portrays state education in such a poor light (maybe if newspaper editors actually sent their kids to state school there would more pressure on politicians to invest in them). Yes, schools are underfunded, yes, they don't have huge playing fields or large music halls, but this overlooks the many advantages that a state education bestows. A state education equipped me with so many valuable skills. Importantly, I had classmates from a broad range of backgrounds, which gave me a better understanding of society, which I just don't think you can get in an institution from which most of society is excluded. It also taught me how to be a self-starter and instilled in me a strong work ethic, which served me well, both at university and at work. No surprise then that all the evidence shows that state school students do better at university than those who have been privately educated. I was never in doubt that I wanted to send my daughter to our local school. For many state-educated people, entering professional spaces often means navigating unfamiliar cultural codes and challenging assumptions that you must have gone to a private school if you got a degree from a top university, or earned a place on a sought-after grad scheme (Colin Randall - do you know what I am talking about?*) Let's all try to do more to break down these barriers and give all people a fair chance. A huge thank you to Sophie Pender and the The 93% Club for shining a spotlight on this issue. I feel the tide is finally turning. *Colin was an incredible mentor to me at the Daily Telegraph. #StateSchoolProud

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Not one I would normally post on here but a reminder about banking scam phone calls. Even as someone who takes the right precautions when it comes to my personal information and banking - I very nearly got caught out today. They're getting better - trust me! 'My bank' rang me to say there was suspicious activity on my account. They asked me to confirm my name but then started asking lots of other questions about details they wouldn't normally ask. Red Flag. These were well spoken people using real bank department names and even their script reading out Ts & Cs - rather than a call centre abroad 'I am calling from the Ministry of Tax' style. Luckily, I remembered my bank can send a verification code to the app or via text because of a previous issue I have had. If you don't have this set up, please make sure you do. Because when I asked them to do this... they hung up. But I can't believe that I got so close to falling for it. I've since rung my real bank and made them aware - yay to a new card and new log in details but best to be safe. So remember: 🚫 If you're unsure hang up 📱 Set up two-factor / text verification 📞 Ring your bank back from the number on the back of your card Here's a helpful link from Citizens Advice: https://lnkd.in/evFQ_-5p

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In the UK, financial crime is on the rise. Regulators have started acting tough on perpetrators by charging 15 fraud offenders since April 2023. The UK's Financial Conduct Authority has warned more such charges are imminent in the months ahead. With Martin Coyle, I report on why the FCA is calling for closer collaboration between companies and regulators to fight financial crime on MLex Market Insight, a LexisNexis company Take a free 14-day trial to MLex and read our story here: https://lnkd.in/eWffjZQw

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If any of my LinkedIn connections are in the FS space come and grab your spot on our webinar! #Areyouready #DEI #Newpolicy

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🔍 Looking forward to this insightful webinar on Friday lunchtime: Sharing Best Practice to Uncover Money Mules and Financial Crime. Register for free below. 👇 #Moneymules #financialcrime #amlcompliance

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🔊 𝐈𝐬 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐦𝐚𝐧𝐚𝐠𝐞 𝐫𝐢𝐬𝐤 𝐚𝐧𝐝 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 Microsoft 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐭𝐨𝐨𝐥𝐬? ☑ If so, we’d love to include your insights in our upcoming financial services feature alongside those of Microsoft’s Tom Deprins who will discuss how to combat risk challenges with cloud-based solutions. 📧 ricky.popat@tudor-rose.co.uk

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The #FCA's final quarterly authorisations operating service metrics for 2023-2024 are now out. Q4 metrics for the fiscal year reveal a respectably high level of efficiency and effectiveness in meeting the statutory targets. High #compliance rates across various categories are also evident, particularly in Approved Persons and Payment Services & E-Money registrations, demonstrating the FCA's capacity to handle substantial volumes of applications with minimal delays. Firms who submit well-prepared applications can expect approval from anywhere between 3 and 6 months. However, there still appears to be work to be done with firms still submitting poor-quality applications. #TPA members can read the breakdown in this month's #PaymentsIntelligence 👇

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Very excited to see the next steps on this important journey by the Bank of England and Financial Conduct Authority. Transforming Data Collection is the most important first step in #digitisingreporting #data #datacollection #DDR #regulators #womeninfinance #reporting

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#DORA Register of Information (RoI) update. Over 1,200 organisations across the EU and UK are hard at work creating their RoI using the Example Template B as a reference model for their August DORA ROI Dry Run submission. Having put Template B through our RoI Workbench and straightened out a few errors, the story is quite simple. There are three Financial Entities within a Group, one intra-group ICT function and three external third-party providers, as shown in the illustration. Template B sets out to explain this configuration across the numerous tabs in the Workbook. Hopefully, understanding the input configuration may save some folks a little time and frustration on your RoI output work. Please feel free to contact me if you need any RoI help, encouragement or to get us to help build your RoI using our DORA insights and tools. See our DORA site and Shop for more information. Martin DORACompliant.com #DORA #DORAROI #DORACompliant #DORALite #DORATPP #DORAassistance #DORACompliance

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Once again, it's that time of the week when I attempt to persuade you to read a blog I have written—one that you didn't know you needed to read but as soon as you do, your life is measurably better. HMRC has lost a case at the First-Tier Tribunal against a software company it claimed was not entitled to an R&D tax credit. This decision is a fantastic demonstration of the realities of software development and the use of existing technologies when carrying out R&D in the software field. Something, which up until now, HMRC caseworkers have been wholly relying on to try and discredit and disqualify eligible R&D projects. For any of those wanting to know a little more about what has gone on, I have summarised the tribunal case document and highlighted the key takeaways. Feel free to have a read. https://lnkd.in/eEgfFnfm #randdtaxcredits #randdadvisor #hmrc #hmtreasury #randdtaxrelief #software #researchanddevelopment #softwaredevelopment #taxrelief #TBATInnovation

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A single Pension Age claimant on Universal Credit - impossible? Not any more! A new set of Regulations has been released looking at Managed Migration for pension age claimants - and I'm glad because I'm delivering a workshop on it at our next conference so this gives me a lot more time to plan it than I was expecting! I've had a look at what they say so let's have a look at the headlines. Basically, Tax Credits need to end by April 2025 and there are some pensioners receiving TC who need to be moved onto another benefit. They will be asked to claim Universal Credit or Pension Credit depending on their circumstances. If they are already receiving Pension Credit along with their Tax Credits, they will be able to stay on Pension Credit but there Tax Credits will come to end and their Pension Credit will be recalculated to include Child Premiums if this appropriate. If they are worse off without their TCs, their PC could include a 'a transitional additional amount' so they don't see the drop income immediately. If they are not receiving Pension Credit but are only receiving Child Tax Credit not Working Tax Credit, they will be invited to claim Pension Credit. They will be sent a 'tax credit closure notice' and given a deadline by which they need to claim PC to avoid a gap in entitlements and ensure they receive the 'transitional additional amount' if they are entitled to it - although there will be a months 'grace period' if they claim within a month of their deadline. If they are not receiving Pension Credit but are receiving Working Tax Credit (& CTC), they will be sent a Migration Notice and told to make a claim for Universal Credit - the Reg that prevents State Pension age claimants from being entitled to UC is ignored for claimants who receive a Migration Notice and claim on or before their 'final deadline'. These claimants have earned income so will probably be better off on UC that they would be on Pension Credit - haven't found an example of claimants who will be worse off on UC than PC where they're working enough hours to get WTC. Once they're on UC, they won't have any conditionality because their State Pension age and they could be entitled to a Transitional Element if they're worse off on UC than they were on Tax Credits. It's a lot to get your head round! Luckily, I've still got a couple months before the conference to think of lots of case studies and put together my presentation! The conference will look at all aspects of benefits for Pension Age claimants and Mixed Aged Couples.

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