“I have had the privilege of working closely with Alena for nearly 2 years years at MediaMonks. In her current role as CCO, Alena has consistently demonstrated a remarkable ability to excel in this pivotal position. Her exceptional leadership and strategic thinking have been instrumental in driving our client services department to new heights. Alena has shown a strong commitment to ensuring that clients receive the highest level of service and satisfaction, resulting in increased client retention and expansion of our client base. Alena possesses a rare combination of strong interpersonal skills, industry knowledge, and a client-centric mindset that makes her stand out. She excels in building and nurturing client relationships, ensuring that their needs are not only met but exceeded. Additionally, Alena is a brilliant problem solver and effective communicator, which allows her to manage both the client services team and client expectations with precision and finesse. What truly sets Alena apart is her ability to inspire and motivate her team. She created a collaborative and supportive work environment that encourages innovation and the continuous pursuit of excellence. Alena leads by example, consistently going above and beyond to ensure client success, fostering a strong work ethic and a sense of purpose within the client services department. Her proven track record and unwavering dedication to client satisfaction make her an ideal candidate to lead and enhance any client services team whilst making a significant and positive impact on any organisation's reputation and bottom line.”
About
Contributions
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How do you become a brand director?
To start with, you need to care about BRANDs. And for that, you need to care about people. Because the best Brands build a strong connection with people and communities. You than need to have the ability to influence internally. Everything is connected to brand - product, communication, customer service, etc... and you need to be able to exert power in a positive, persuasive, way. Being good at strategy is also important at senior level, at junior and mid-level, executional skills such as project management are more useful. Marketing qualifications are the most common path "in" although nowadays, there are many transferable skills considered from other degrees & sectors also.
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How do you become a brand director?
Brand Director lives and breaths the brand they represent. They are the ambassador - making sure that everyone that interacts with the brand experiences the intended brand identity. From the visual expression & tone of voice, to actual values and ambitions - Brand Director defines the strategy, sets the execution in motion and constantly monitors all the principles are applied consistently.
Activity
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Bold is good. It was nice to be back at the MAD//fest. Loved hearing all the brand growth stories. It is weirdly reassuring to observe that whilst…
Bold is good. It was nice to be back at the MAD//fest. Loved hearing all the brand growth stories. It is weirdly reassuring to observe that whilst…
Shared by Alena Rossini
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Excellent session with Rob Bier on the challenges of Scaling up. My 3 take-outs: 📈 Growth & Scaling are NOT the same (Scaling requires…
Excellent session with Rob Bier on the challenges of Scaling up. My 3 take-outs: 📈 Growth & Scaling are NOT the same (Scaling requires…
Shared by Alena Rossini
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This deserves a repost let's not pretend everyone has the same freedom to succeed when it comes to having a career.
This deserves a repost let's not pretend everyone has the same freedom to succeed when it comes to having a career.
Liked by Alena Rossini
Experience & Education
Licenses & Certifications
Languages
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English
Native or bilingual proficiency
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Czech
Native or bilingual proficiency
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Italian
Professional working proficiency
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Spanish
Elementary proficiency
Recommendations received
7 people have recommended Alena
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For someone who is passionate about Astronomy and who began their journey unravelling the mysteries of Artificial Intelligence, it's a cosmic…
For someone who is passionate about Astronomy and who began their journey unravelling the mysteries of Artificial Intelligence, it's a cosmic…
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Going "back to school" - challenging & inspiring in equal measures. Oxford's Saiid Business School does a great job of taking you beyond the basic…
Going "back to school" - challenging & inspiring in equal measures. Oxford's Saiid Business School does a great job of taking you beyond the basic…
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As we close on yet another week, just my 5th week in my new business, yesterday I hit, what is a huge milestone for TalkToToby.. My 1st offer &…
As we close on yet another week, just my 5th week in my new business, yesterday I hit, what is a huge milestone for TalkToToby.. My 1st offer &…
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Overjoyed for the nicest guy on the grid. Lando couldn’t deserve this P1 more!
Overjoyed for the nicest guy on the grid. Lando couldn’t deserve this P1 more!
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My mum is super happy I made this list. Thank you Financial Modeling World Cup for making her day. She loved it so much she had printed out and…
My mum is super happy I made this list. Thank you Financial Modeling World Cup for making her day. She loved it so much she had printed out and…
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Very proud to see this coming to a fruition! It was fun co-authoring the course, and the focus was clear: to empower CS leaders to flurish and…
Very proud to see this coming to a fruition! It was fun co-authoring the course, and the focus was clear: to empower CS leaders to flurish and…
Shared by Alena Rossini
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