Tesco Mobile

🎉 Exciting news from Tesco Mobile! 📱 We’re thrilled to announce that Tesco Mobile has reclaimed the top spot in Ofcom’s latest report on complaints for Q1 2024. 🥇 This achievement highlights us as the least complained-about phone network in the UK. A huge thank you to our colleagues across the business who go the extra mile for our customers every single day. But wait, there’s more! Our ‘Roaming Keating’ campaign, promoting no EU roaming fees in 2024, has been shortlisted for an award at the prestigious PRWeek UK Awards in the ‘Best Use of a Celebrity’ category. 🏆 And that’s not all—Tesco Mobile has also secured a spot in the prestigious IPA Awards shortlist under the ‘Sustained Success’ category. 🏅 This recognition celebrates our consistent achievement over a period  of three years or more, reflecting our dedication, resilience, and strategic vision. #TescoMobile #Achievements #ProudMoment #greatcustomerservice #itpaystobeconnected

🌟 Neurodiversity Celebration Week at Tesco Mobile! 🌟 1 in 5 of us are neurodivergent. But many can go unseen. That’s why this Neurodiversity Celebration Week, we’re putting the spotlight on some of our colleagues’ personal experiences. Play the video to meet, Linda, Tash, James and Claire.   At Tesco Mobile, we care for Human Connection. As a Disability Confident Leader, we’re thrilled to share our exciting initiatives during Neurodiversity Celebration Week: - Internal Panel Event: Some of our neurodivergent colleagues have shared their stories and created thought-provoking discussions. - We've had the pleasure of being joined external speaker with 30 years of experience working with neurodivergent individuals, hosted by the wonderful Tash D..   - Sensory Support Boxes: We’re trialling these in 50 Tesco Mobile Phone Shops to create a calmer environment for our customers. These boxes demonstrate our commitment to listening to customer needs and continuously improving their shopping experience. Find out which Phone Shops we’re trialling here: https://lnkd.in/e3wJTekM   🔍 We believe in progress over perfection. Let’s make a difference together!🤝   #NeurodiversityCelebrationWeek #Wecareforhumanconnection #Progress #we’reuniquetogether #TescoMobile 

The theme for International Women’s Day 2024 was ‘Inspire Inclusion’ and at Tesco Mobile, we seized the opportunity to champion diversity, equity, and inclusion throughout the week. Tesco Mobile’s purpose is centred around caring for human connection and we firmly believe that our collective uniqueness is our strength. Across the week we took time to listen, educate and celebrate with our amazing female colleagues and allies: - Ran a ‘listen and learn’ session with Refuge to educate colleagues on recognising and supporting those facing domestic abuse. - Collaborated with The Girls' Network, discovering ways to empower disadvantaged young girls in our community through mentoring. - In partnership with the The Trussell Trust, we assembled over 150 hygiene packs for Borehamwood foodbank. - We held a panel session with colleagues around the business to discuss the importance of International Women’s Day and what ‘inspire inclusion’ means to them. - We also took to the streets of Manchester, walking in solidarity with women and joining forces with other businesses and allies. Last week was just part of the journey toward lasting change. To our women colleagues: today and every day, we stand by you. 💜 #wereuniquetogether #wecareforhumanconnection #IWD #InspireInclusion 

The results are in from the 2024 Uswitch Telecoms Awards and it’s official… we’re the Network of the Year. We’re also really proud to have won Best Network for Customer Service for the third year in a row and Best Handset Contract Network. Day in, day out, we always put our customers first. That’s why winning these awards means so much to us. https://lnkd.in/eX5HPVnB

The results are in from the 2024 Uswitch Telecoms Awards and it’s official… we’re the Network of the Year. We’re also really proud to have won Best Network for Customer Service for the third year in a row and Best Handset Contract Network. Day in, day out, we always put our customers first. That’s why winning these awards means so much to us. https://lnkd.in/eX5HPVnB

“Black History Month shines a much-needed spotlight on our Black colleagues and helps us come together to share experiences that Black people go through.” - Shaun, Head of Compliance at Tesco Mobile.   This year, the theme of Black History Month is ‘saluting our sisters’. Just like Shaun, at Tesco Mobile we know celebrating, supporting and empowering Black women is super important. And with the part we play in the Black Action Plan, we’re committed to promoting more equitable outcomes for our Black colleagues, customers, suppliers and the wider Black community, all year round. #wecareforhumanconnection #everyoneiswelcome #blackhistorymonth

💜 We're pleased to share that we have been awarded the Disability Confident Leader status. This is a UK government scheme that supports employers investing in colleagues with disabilities💜 This is a huge recognition of the journey we've been on and how far we have come 🎉 We won't stop here, and will continue to work hard to be an inclusive employer for people with disabilities 🤝 #wecareforhumanconnection #everyoneiswelcome #disabilityconfident

Here’s to everyone who celebrated #ManchesterPride2023 at the weekend, we hope you had as much fun as we did. Whilst the Manchester parade may be over, it will always stand that everyone’s welcome at Tesco Mobile 🌈 #wecareforhumanconnection #pride2023