r2c Online

Do you use Sage, Xero or Quickbooks in your fleet business? Then you'll want to know about this: You can now link r2c's i2i module with your Finance Software Package. It includes: - Real Time Invoicing Send invoices in real time to make sure you're always up to date. - A Simple Set Up Your finance team can get it up and running in no time at all. - Restricted Access The built-in user restrictions allow you to grant access to the people that require it. Find out more by messaging r2c's Ash Connell.

Removing paper admin saved Hendy Van and Truck more than 50 hours a week in their workshop! If you’re running workshops, you’ll know that flow is everything. Which is why r2c can help make your workshop operation paperless, streamlining your processes and allowing you to be more productive. It's no wonder Hendy service manager, Dan Pledger says: "Technicians are a valuable resource and their time is paramount – r2c is the best system I’ve used." Make your company more effective by reading more below.

We were very grateful for the nice weather when doing our sponsored walk for the Ben Automotive Industry Charity! Members of the r2c team tackled the beautiful Peak District in a five-mile hike. It was just a warm-up for the main event, though - a 13 mile charity walk in August! Ben provides support for life to anyone who works or has worked in the automotive industry. Its provision includes three care homes providing specialist dementia, residential, nursing and respite care.

OK, so Jude Bellingham and Harry Kane may have saved England's blushes against Slovakia but we just want to say to Gareth Southgate... ... don't forget about r2c's master nutmegger Daniel Mulvey...

How do you ensure your fleet and workshop network is streamlined? Our core platform could become the nucleus that connects to your supply chain. Through it you get a full overview of how your fleet is performing - on ONE interactive dashboard. It can be used to collaborate with your repair network so you can stay compliant and know where your maintenance is up to. One of our happy customers reports that £20,000 a year is being saved in labour time and paper costs in their 590 vehicle operation thanks to r2c. Users benefit from: - A digital document library so you have a history of all activities and transactions. And, since it's tamper-proof, you can trust in its accuracy. - Smart scheduling where you can share, collaborate and manage live events with a complete maintenance schedule for your fleet. Automatic reminders and a traffic light system mean you never miss an inspection. - Defect management so you can sort issues from driver-checks through to completion in the workshop. And with our instant safety defect and compliance breach alerts, it cuts down your vehicle off-road time. Want to see if it's as good as we say it is? Then book a demo at https://buff.ly/45qP6tm

Salespeople can talk a good game when it comes to persuading people to sign up to their product - but when the aftersales care is shocking, it can lead to huge disappointments. During the first quarter of 2024 we logged 11,861 customer interactions - with 99.55% being resolved within just four hours. As you can see, we take customer satisfaction seriously! It's the most customer interactions r2c has experienced in its history as the popularity of our software increases. We monitor every customer interaction, whether online chat, email, call, internet or face-to-face. The queries can range from a forgotten password to more significant technical questions. Customer service head Marcel Zatko says the way interactions are made is changing too. “As well as more interactions with customers, we’re also seeing a shift in behaviour – up until a few years ago all contact would have been either via the telephone or email. "Now, online chat through the web has taken over as the largest single way of customers interacting with us.” As well as dealing with existing customers, the same first quarter has also seen the vast majority of training for new clients completed well within the service guidelines set out. r2c took on 104 new customers during the first quarter of 2024 and 79 of those were implemented and able to use the system within 36 days – our service level agreement states 45 days. More reasons to join the r2c success story!

Should you celebrate when your sports team avoids relegation? r2c's newest Inside Sales Executive, Ryan Jordan - and his girlfriend Lucia - cracked open the wine when their team, Plymouth Argyle, managed to stay in The Championship. Fortunately, Ryan has other things to distract him from his disappointing football team - he loves his fitness and enjoys the Devon beach when visiting his family and Lucia. It's great to have you in the successful r2c team, Ryan!

Do you work in a local authority? Members of the r2c team are at the APSE Transport and Vehicle Maintenance Seminar in Crewe today. As council taxpayers, we at r2c appreciate a well-run local authority fleet - as we're sure you do too! The seminar will look at innovation, the transition to cleaner fuels, recruitment, self-regulation and ensuring continued efficient delivery of fleet services. And we love helping fleets be efficient. Look out for r2c's John Harris (on the left of our photo) while you're there and see how he can help. PS r2c's Daniel Mulvey will be on our stand too!

We've loved meeting so many of you at our stands across the UK this year - and now there's another chance to say hello! r2c's Ash Connell, Jake Lethbridge and Daniel Mulvey will be at Fleet Engineer at the British Motor Museum in Warwickshire tomorrow. They'll be demonstrating how r2c can save your fleet time, money and hassle. It will be another great opportunity to ask lots of questions in an open environment. We'll be giving away a tablet too!

Check out these beauties! r2c's Ash Connell, Jake Lethbridge and Daniel Mulvey will be at the Logistics UK Fleet Engineer event next Wednesday. The event takes place at the British Motor Museum in Warwickshire where they have a special exhibition of Minis taking place - we're hoping to find time to go in and have a peak! Come and see us at the r2c stand while you're there - we have a tablet to give away!