Thank you for sharing this lovely feedback with us 💙 At Imperial College Healthcare NHS Trust, we pride ourselves on putting the patient – and the human – at the heart of care. We are so pleased you recognised this in our nurses. We are also proud to share that we have been awarded the prestigious Pathway to Excellence designation for nursing at Charing Cross Hospital in recognition of our commitment to creating a positive practice environment where nurses excel. Read our news story ➡ https://lnkd.in/e9P7ztDN
Imperial College Healthcare NHS Trust @hammersmith hospital Just witnessed some brilliant nursing skills: people skills. The kind of skills that cost nothing and that make the world of difference. The nurse came in and introduced herself, her tone was calm and kind. She then did something very simple but very helpful: she talked through everything she was doing. “I’m just going to set up a canular, here’s the sharp scratch, i’m putting some IV antibiotics on, i’m flushing the line with some saline, the Dr is in handover and will come to you, here is the buzzer to call me to come [nurse then moves to buzzer and puts it within reach]… 👍🏻👍🏻👍🏻 and that’s how the patient can feel human #compassionate #nursing #communicationskills #kindness