Hotel Chocolat

Hotel Chocolat

Retail

Royston, Hertfordshire 29,888 followers

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

About us

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.

Website
http://www.hotelchocolat.com
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Royston, Hertfordshire
Type
Public Company
Founded
2004
Specialties
Chocolate Gifts, Chocolates, Delivered Gifts, Corporate Gifts, Business Gifts, Cocao Cuisine, Chocolate Tasting Events, and Gift experiences

Locations

Employees at Hotel Chocolat

Updates

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    A huge shout out to our Nottingham Victoria Retail Park team for a fabulous first week. We opened our doors on Sunday to a brand-new store. This sit-in store features an impressive 70-seater café, as well as a wide range of products to satisfy all of your chocolate cravings. Congratulations to all of those involved in getting our new Nottingham store up and running. This is an exciting period of growth at Hotel Chocolat and as always, highlights the incredible teamwork of everyone involved who delight our customers with the full Hotel Chocolat experience. If you’re in the Nottingham area, check out our new fabulous store and café and treat yourself to a taste of Chocolate happiness.

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  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    Love Match Live Events are back. We’re running live In-Store tasting experiences to help you discover your personal flavour profile, or as we like to call it, your Chocolate Love Match. We’ve spent 20 years obsessively developing a deep understanding of flavour, individual tastes and preferences. And this unrivalled view on chocolate flavour profiles is the result.   Book your Chocolate Love Match experience now to sample different recipes & to discover your personal flavour profile. We have sessions running at over 100 stores, from the 20th July to the end of October. Visit our booking link in the comments.

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    Come and join us next week for a chocolate experience to remember! On 11th July we will be hosting a unique in-store experience with an exclusive, one-night-only summer shopping event across 70 of our stores. For just £10, indulge in summer-inspired tastings featuring delicious selections from our summer range, chilled Velvetised drinks, and ice cream samples. Start your evening with a complimentary glass of Prosecco, enjoy live Velvetiser demonstrations, and take advantage of a special 10% discount on our summer products. This one-hour event will take place after hours but spaces are limited, so visit Eventbrite now to secure your spot and ensure you don’t miss out. The booking link is in the comments, we can't wait to see you there.

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    29,888 followers

    It takes a special blend of creativity and cacao-expertise to craft the perfect new flavour. Our Chocolatier, Panayiotis Panagiotou has worked his magic and done us proud. #velvetiser #hotelchocolat

    View profile for Yiotis Panagiotou, graphic

    Speciality Cocoa Chocolatier

    A little late to the party but I am very proud of the fact that my first contribution to the Hotel Chocolat #velvetiser limited edition range hit the shelves earlier this month. Caramelised Pineapple- A play on that favourite summer cocktail- Pina Colada, this one is just summer in a mug and can be drunk hot or cold. Cold is especially 👌

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  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    It’s official. This summer, we’re transforming our Cambridgeshire chocolate factory into a fully immersive rainforest, reimagined by chocolatiers. Explore cacao groves, pick your own rare and unusual chocolates, and if you’re lucky, catch a chocolate-infused rain shower to collect and sip (now that’s our kind of downpour). Sound like paradise? Be quick, there’s a limited number of places available. Full story here: https://lnkd.in/euHXvcKg #hotelchocolat

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  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    Last week we opened three brand-new stores at locations across the UK, showcasing incredible teamwork to open all three stores on time (and one even a day early!), ready for a flurry of Easter shoppers. Our new Stratford Upon Avon, Newport and Horsham stores all include a Velvetiser Café to relax in while you enjoy a hot chocolate or ponder your next nibble. It’s another exciting step in the continued growth of our retail estate, and we've more to come later this spring. #hotelchocolat

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    There’s nothing our Retail teams love more than the chance to enthral our guests with our unique chocolates and the stories behind them. This February, we’re running live in-store tasting experiences to help you discover your personal flavour profile, or as we like to call it, your Chocolate Love Match. We’ve spent 20 years obsessively developing a deep understanding of flavour, individual tastes and preferences. And this unrivalled view on chocolate flavour profiles is the result.   Book your Valentines Chocolate Love Match experience now to sample plenty of chocolate, discover your personal flavour profile, and take home a gift. We have sessions running at almost 100 stores, Saturday 10th - Sunday 11th and Friday 16th - Sunday 18th February. Visit our booking link in the comments.

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    We’re celebrating National Hot Chocolate Day - that’s today in case you didn’t have it highlighted and underlined in your calendar, or is that just us? As hot chocolate lovers, we’re so obsessed with our Velvetisers that we’re seeing them everywhere. Join us in our obsession and celebrate this National Hot Chocolate Day, either Velvetised at home, or with lashings of Cocoa Whip in one of our Velvetiser cafés.

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    We’re whisking away the Blue Monday vibes... We’ve started 2024 the way we mean to go on - in winning style. The first week of the year saw our ‘Velvetise into Happiness’ TV advert win the coveted ‘Ad of the week’ accolade from System 1, the industry-leading authority on testing the effectiveness of TV advertising.    System 1 analyse the emotional response to an advert to predict the commercial impact it will have – helping to give us that competitive edge.   Our talented Marketing team worked with our agency, Gravity Road, to develop our innovative Velvetiser advert, made with generative artificial intelligence, to create a world of chocolate happiness. Bringing to life the joy of Velvetising and the anticipation of that first sip of Velvetised hot chocolate.   Receiving the maximum star rating from System 1, does our ad have you reaching for your Velvetiser?   #Hotelchocolat #Gravityroad #System1 #Velvetiser #Adoftheweek  

  • View organization page for Hotel Chocolat, graphic

    29,888 followers

    How does chocolate really get its flavour? That’s the question Matt Tebbutt and Andi Oliver are asking in the latest episode of Channel 4’s Food Unwrapped - Caribbean Adventure, which sees them visit our very own working cacao farm, Rabot Estate, in beautiful Saint Lucia. In the show we meet two of our expert team members, David Demaison and Kervell Prospere, who help explore the many ways our unique flavour is influenced. We’re thrilled to be featured in this series and give a small glimpse into the dedication, craft and expertise that goes into making our nature-positive, cacao-laden chocolate. You can watch tonight at 11.05pm on Channel 4, or catch it on 4OD. #hotelchocolat #channel4

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Funding

Hotel Chocolat 2 total rounds

Last Round

Post IPO debt

US$ 43.6M

See more info on crunchbase