Care Quality Commission

Read the latest blog from Chris Dzikiti, our Director of Mental Health. He explores the results of the recently published community mental health survey, focusing on new insights on child and adolescent mental health services. This year, the age of participants in the survey was lowered to include 16- and 17-year-olds. This is a huge step, and means we have been able to collect data from people using child and adolescent mental health services in this way for the first time

The interim findings of the review of our operational effectiveness led by Dr Penelope Dash have been published this morning. In response, Kate Terroni, our interim chief executive, said: "We accept in full the findings and recommendations in this interim review, which identifies clear areas where improvement is urgently needed. Many of these align with areas we have prioritised as part of our work to restore trust with the public and providers by listening better, working together more collaboratively and being honest about what we’ve got wrong. We are working at pace and in consultation with our stakeholders to rebuild that trust and become the strong, credible, and effective regulator of health and care services that the public and providers need and deserve. "Work is underway to improve how we're using our new regulatory approach. We’ve committed to increasing the number of inspections we are doing so that the public have an up-to-date understanding of quality and providers are able to demonstrate improvement. "We’re increasing the number of people working in registration so we can improve waiting times. We’re working to fix and improve our provider portal, and this time we’ll be listening to providers and to our colleagues about the improvements that are needed and how we can design solutions together. We’ll be working with people who use services and providers to develop a shared definition of what good care looks like. And we’re also developing a new approach to relationship management that enables a closer and more consistent contact point for providers. "Additionally, to strengthen our senior level healthcare expertise, we have appointed Professor Sir Mike Richards to conduct a targeted review of how the single assessment framework is currently working for NHS trusts and where we can make improvements. Sir Mike’s career as a senior clinician, and a distinguished leader of high-profile national reviews, as well as his direct experience of driving improvement through regulation, make him uniquely placed to conduct this work." https://lnkd.in/e6hvidRU

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We're developing our approach to relationship management. To support this work we're looking for your feedback around some initial questions. Complete this short survey to share your views. 👉 https://buff.ly/3VDITWJ

We're looking for a new Team Personal Assistant to the Director of Data & Insight. In this role, you will provide a comprehensive range of administrative support to the Director of Data & Insight and their Senior Leadership Team. You will have the opportunity to contribute to a high-performance culture with an understanding of how you will contribute to the wider goals of your team directorate and the organisation. This could be your role if you’d like to gain experience across the Data & Insight unit working with the Senior leadership team. You will be a part of high-level discussions and projects taking place and have the desire to support the Director with pieces of bespoke activity. 💼 Job title: Team Personal Assistant to the Director of Data & Insight 💷 Salary: £24,244 - £29,646 per annum 📅 Closing date: Wednesday 24th July 2024 🖱️ https://buff.ly/3zCwmvn Team Personal Assistant to the Director of Data & Insight

Read the latest blog from Chris Dzikiti our Director of Mental Health. He explores the results of the recently published community mental health survey, focusing on new insights on child and adolescent mental health services. This year, the age of participants in the survey was lowered to include 16- and 17-year-olds. This is a huge step, and means we have been able to collect data from people using child and adolescent mental health services in this way for the first time

We're looking for a new NCSC Project Support Officer. The Project Support Officer plays a key role in supporting the national customer services centre (NCSC) business development team to deliver change activity that across the centre. The role provides efficient and accurate support to ensure delivery of the NCSC programme, along with maintaining documents and tools that underpin our change management framework, governance, and project management methodology. 💼 Job title: NCSC Project Support Officer 💷 Salary: £27,277 - £32,679 per annum 📅 Closing date: Monday 5th August 2024 🖱️ https://buff.ly/46iL8nc

CQC is actively supporting projects to enhance sustainability in the field of medicine. Case studies from various sectors, both big and small, are welcome for submission. Get involved 👇

We're working towards publishing more detail on how frequently we'll assess providers going forward. To support this work we'd like some feedback on some initial questions. Take the survey to share your thoughts

In her column for Care Management Matters (CMM), Deputy Director of Adult Social Care, Amanda Partington-Todd, explores innovation we're seeing across health and social care and outlines our commitment to driving improvement.