Alemba

Discover the vital link between employee feedback and experience in this insightful blog from the The Service Desk Institute (SDI)💡 At Alemba, we encourage open dialogue and actionable solutions to boost satisfaction and productivity of our team. We’re committed to these principles and recommend our customers do the same. Check out the blog here 👉 https://lnkd.in/gi-Di3B6 #EmployeeExperience #FeedbackCulture #ITSM #Productivity #EmployeeSatisfaction #CustomerSuccess

Every day in IT help desks worldwide, unsung heroes tackle a myriad of issues. 🦸 From the trivial to the seemingly catastrophic, we've seen it all! Here are 5 types of tickets that might sound familiar... Laughing (or crying) at these all-too-familiar scenarios? Our ITSM software is here to save the day! Find out how Alemba Service Manager can be your help desk hero's sidekick 👉https://buff.ly/3LllmoG #ITSM #HelpDeskHumor #TechSupportForAll #ITSupport #Alemba #ASM

Discover why Alemba Service Manager is a top choice for IT Service Management in the NHS 🏥 Recognized among the top 8 ITSM vendors, Alemba is trusted by many of the largest NHS trusts and ranks as a leading solution for the highest-performing trusts. Read our article to learn more about Alemba's role in transforming NHS IT Service Management 👉 https://buff.ly/4eTwwP4 #ITSM #NHS #HealthcareIT #TopVendors #Alemba #ASM

Sharing this exciting new launch with our Alemba community 🤝 Women of ITSM is the world's first platform, membership and community for women in IT Service Management. Check out the website to learn more 👉 www.womenofitsm.com #WomenInITSM #ITSM #Support #Community

According to our latest LinkedIn poll, 50% of you stated that the self service portal was the most impactful ITSM improvement you've implemented in your organization. At Alemba, we're proud to offer the ASM Self Service Portal, which stands out for several reasons: ✅ User-Friendly Interface: Our portal allows end users to easily log calls, requests, and place orders. ✅ 100% License-Free: Available to unlimited users without any additional costs. ✅ Proven Results: Customers have experienced a 30% reduction in calls to the service desk with our self-service portal. Find out more here 👉 https://buff.ly/4ePYrPF Thank you to everyone who participated in the poll and shared their insights. Together, we're driving the future of ITSM! 🚀 #ITSM #SelfServicePortal #CustomerSuccess #Alemba #ASM

As the UK General Election approaches, local authorities may face new pressures to optimize their operations and further reduce costs. How can they ensure efficient service delivery amidst these challenges? Learn how Alemba Service Manager can help local authorities streamline processes, enhance service delivery, and drive cost efficiency. Read now to stay ahead👉 https://buff.ly/4cLDuUg #ITSM #UKLocalAuthorities #GeneralElection #CostEfficiency #Alemba #ASM

Before those out of office's get set, we wanted to wish all our US and US-based customers, team members and followers a happy 4th of July! #4thJuly #US #Customers #ITSM #ASM

Meet Dave Ball, our VP of Product based in the UK! ⭐ With 12 years at Alemba and nearly 25 years in ITSM, Dave brings unparalleled expertise and passion to our team. Get to know him better through our latest #MeetTheTeam post, where he shares his journey, favorite ASM feature, and even his go-to karaoke song! 🎤 #TeamSpotlight #AlembaTeam #ITSM #ASM

Exciting news from our friends at Xcession Ltd! If you’re passionate about ESM and ITSM, you won’t want to miss their new podcast series. We'll be tuning in - will you?🎙 #ESM #ITSM #TheESMPodcast

🛠️ High Functionality, No Coding Required🛠️ What's makes Alemba Service Manager different? It's an ITSM solution that combines advanced features with unparalleled ease of use: ⭐ Zero-code application development - configure and manage it yourself, no developers needed ⭐ Graphical workflow engine - simplify process design and automation with drag-and-drop ease, no coding required ⭐ Graphical form and field builder - create unlimited number of fields with the powerful ASM Screen Designer ⭐ Fully brandable - configure to your brand with the Skins Designer, no design experience required Join the revolution in IT Service Management software and experience the future of zero-code solutions today! Find out more at - https://buff.ly/3zkcmgP #ITSM #ZeroCode #ProcessAutomation #ITEfficiency #ASM