Skip to main content

All Questions

Tagged with
18 votes
3 answers
5k views

Airline forcibly changed return flight destination city over a month in advance. Are we eligible for compensation?

Almost a month ago my wife and I booked a week long trip to Mexico in early November through a travel website. This included air fare and the hotel. We went with the lower priced, non-refundable ...
Logarr's user avatar
  • 297
12 votes
4 answers
6k views

Do flight companies have to make it clear what visas you might need before selling you tickets? [duplicate]

Is there any legal requirement for companies selling flight tickets to tell their customers what Visas they may need for the flight? If they make it sound like, via omission, that you don't need any ...
minseong's user avatar
  • 273
5 votes
1 answer
265 views

Can I claim compensation for flight delay under EU Reg 261? Airline claims cause is event outside of their control

A family member recently flew Air Canada from Venice to Los Angeles via Montreal. (If it matters, they're an EU citizen) Due to a 3:32h delay of the original flight (VCE-YUL), they missed the ...
Erik's user avatar
  • 51
0 votes
0 answers
152 views

How to travel with a minor when you're not their parent (returning to residence country)?

A few years ago, I made the question. This focused on going out. However, I have doubts when returning to home country. I will be flying with a family member, who is a minor. I know I need a written ...
nsn's user avatar
  • 32k
1 vote
1 answer
315 views

Flight cancelled: try an ADR or directly to claims management company? [closed]

My Ryanair flight was cancelled (officially delayed 18 hours) because a crew member was sick and according to the EU regulation 261 and sources like this and this I should be entitled to a 400€ (> ...
antonro's user avatar
  • 319
2 votes
2 answers
435 views

Covid test 3 days before flying

I'm traveling to USA and need to get a covid test "within 3 days of departure". What does it actually mean? I'm flying on Wednesday. Does this mean I can get the test on Sunday/Monday/...
Aleks G's user avatar
  • 14.4k
-2 votes
1 answer
464 views

Is it illegal to watch violent films on an airplane?

I have a peculiar interest in films and TV shows and understand the content can be seen as strange by others. I'm wondering if I would be break any laws by watch a film on a hijacking (i.e. Captain ...
Eric Hernandez's user avatar
-12 votes
1 answer
5k views

How long before boarding gates close are last calls first announced?

I wonder how long before boarding gates close last calls are first announced. E.g., is it 15 minutes, 30 minutes prior to the closure of the boarding gates, depending on the boarding staff's mood, the ...
Franck Dernoncourt's user avatar
-5 votes
2 answers
530 views

Am I allowed to go to the airport to catch a flight if I am supposed to self-quarantine in California, United States?

I read on IATA: Passengers who have been in Austria, Belgium, Brazil, China (People's Rep.), Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Ireland (Rep.), Italy,...
Franck Dernoncourt's user avatar
33 votes
5 answers
8k views

If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation?

If an airline erroneously refuses to check in a passenger on the grounds of missing/incomplete paperwork (e.g., visa-related such as related in this post) whereas the passenger actually had all the ...
Franck Dernoncourt's user avatar
37 votes
7 answers
15k views

I was asked to transfer a book via airplane

A friend of my friend forgot a book in my country. As I am flying to India soon, I was asked if I could take the book there with me. I am worried that something could be inside the book, and that it ...
C. Brîncoveanu's user avatar
11 votes
1 answer
2k views

How to defer jury duty in USA that may conflict with a scheduled trip? [closed]

My fiancee and I are in a long-distance relationship and have not seen each other since August 2019. She has flights booked to the UK from Dec. 26 2019 to Jan. 18 2020 flying in from USA. She ...
LR837's user avatar
  • 933
6 votes
1 answer
248 views

Did this customs agent attempt to plant contraband on me? [closed]

The incident: I was preparing to board a flight from DFW to China for a 2 week vacation. I scanned my boarding pass and began walking towards the skybridge to board the plane and a customs agent ...
Brad's user avatar
  • 61
12 votes
1 answer
8k views

What can a passenger do when Ryanair close the boarding gate earlier than advertised?

For a Ryanair flight, the "Gate Closing" written on my friend's pass was 9:35, which was 30 minutes before the flight, and he arrived at the gate at 9:28. The gate was already closed and so he did not ...
Pepe Smith's user avatar
13 votes
2 answers
520 views

How to determine what I should eat on a flight with passengers with nut allergies

I recently returned from a trip to Florida on British Airways. On both flights there was an announcement that some passengers have a severe nut allergy and so we were instructed not to eat food ...
djna's user avatar
  • 4,538

15 30 50 per page
1
2 3 4 5
9