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Food service establishments have been struggling to hire enough employees while trying to return to business as usual after the pandemic. A server clears a table on a patio at a restaurant, in Vancouver, in April 2021. THE CANADIAN PRESS/Darryl Dyck

Hidden gatekeepers: How hiring bias affects workers in the food service industry

Hiring managers in the food service industry often emphasize the importance of finding the right “fit” when hiring new employees. But does everyone have the same chance to fit in?

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