Lucas Johnson

Accor's Q1 numbers are in. Here's our report: #HOTELS #hotelnews #hospitality #hospitalityindustry #hospitalitynews #accorhotels #q12024

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Is it possible to sustain high quality in all hotel departments? How can we maintain consistent quality standards in all aspects of hotel operations? Yes! I am excited to share insights on maintaining consistent quality standards in hotel operations with digital tech support! Here are the top 6 action points for Hotel Management using BPN Maestro: 1️⃣ Standardize Processes with Digital SOPs: Streamline operations with digital SOPs for uniformity across departments! 2️⃣ Implement Quality Assurance Tech: Ensure standards with IoT sensors & automated monitoring systems! 3️⃣ Utilize Integrated QMS: Drive improvement with an integrated Quality Management System! 4️⃣ Empower Staff with Training & Feedback Tools: Train staff and gather insights for continuous improvement! 5️⃣ Monitor Guest Satisfaction in Real-Time: Collect feedback throughout the guest journey for proactive adjustments! 6️⃣ Invest in Continuous Improvement: Foster innovation to stay ahead of guest expectations, Put guests at the heart of your hotel everytime. Consistency breeds excellence in hospitality! If you would like to ask me any questions about this topic or other hotel operations headaches book a meeting with me. https://lnkd.in/gzAgxxG6 #bpnsolutions #hotelmanagement #hotelmanagers #hotelowners #hotelsoftware

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Did you know Asian cuisine dominates across Asian airports with a 86% share ? Curious what else are the key landscape takeaways and how it may impact your market entry cum segmentation strategies? DM me for a short chat and I will happy to catch up to share some additional insights. The Moodie Davitt Report tRetail Labs TFWA (Tax Free World Association) Asia Pacific Travel Retail Association #spendintelligence #travellerintelligence #competitorintelligence #creatingtomorrow #nrture

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With a booming tourism industry and rising demand for accommodation, Vietnam is catching the eye of international hotel development. Full story: #HOTELS #hotelnews #hospitality #hospitalityindustry #hotelindustry #hospitalitynews #hoteldevelopment #vietnam

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Hotelier, you probably know by now that modern travelers demand different types of guest service to earn their trust, right? Indeed, each guest arrives with unique expectations, whether they prioritize efficiency, luxury, or personalized attention. This tailored approach not only enhances guest satisfaction but also encourages repeat visits and positive reviews, which are vital for the hotel’s reputation and success. That's why today's #AskDrops covers different types of service in the hotel industry to stay competitive in a rapidly evolving industry. Check it out! 🏨🤖 #HospitalityIndustry #GuestExperience #HotelService #TravelTech #CustomerService

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📢 Boost your property's revenue with Omni Hotelier's Activities Booking Engine! Our article showcases how our advanced technology has helped Hotel Tjampuhan and Spa increase revenue by up to 41% from activities. Learn more about features like real-time booking, cut-off date, and time slot that can optimize your business operations. Inspired by Hotel Tjampuhan and Spa's success story? Now it's your turn! Read the full article at https://shorturl.at/czKPY

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📈 Unlock Your Hotel's Revenue Potential in the OTA Market 🏨💼 #hotels #revenuemanagement #OTA #directbooking #BI #data #Thailand #Asia Optimizing your hotel's presence in the competitive OTA landscape requires a keen eye on commissions and strategic leveraging of booking data. With commissions skyrocketing to 16-20%, coupled with additional costs for boosters and sponsored listings, it's easy to find yourself losing up to 30% of your revenue without realizing it. In today's digital dominance of OTAs, it's understandable for hotels to fear missing out on potential bookings by not engaging in booster and sponsored listing programs. However, it's essential to analyze every booking detail to formulate a strategic approach and utilize the data to drive production. Here are some actionable steps to consider: Utilize Business Intelligence (BI) Tools: Harness the power of data analytics to gain insights into booking trends, guest preferences, and revenue opportunities. Explore Specialized Solutions: If you lack BI tools, consider exploring tailored recommendations and pricing options to suit your hotel's needs. Optimize Data Structure: Unsure how to navigate your current data structure? Reach out for a complimentary overview session to streamline your approach. In addition, staying informed about the top-performing OTAs can help you refine your distribution strategy. Here are the top 10 OTAs to keep an eye on: Booking.com: Ideal for all types of accommodations, worldwide. Expedia: Particularly beneficial for larger hotels. Airbnb: Optimal for short-term and vacation rentals. Agoda: Well-suited for hotels in the Asian market. Trip.com: Ideal for attracting guests from China. Laterooms: Effective for selling last-minute rooms. eDreams: Great for bundling rates with airlines and other services. Hotelbeds: Excellent for Business-to-Business (B2B) access. Hostelworld: Ideal for hostel accommodations. Despegar: Particularly beneficial for properties in South America. Remember, at Hotelswit.com, our mission is to unlock your hotel's revenue potential, one room at a time. By staying proactive and strategic in your approach to OTA partnerships and data utilization, you can maximize your hotel's revenue potential and maintain a competitive edge in the market. Let's work together to optimize your performance and achieve sustainable growth.

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In case you missed it, check out the on-demand webinar featuring ResortCom and its use of skills tests to transform the travel industry! Learn how eSkill played a key role in this success story. https://lnkd.in/gP8_9D4d

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The 2nd Commercial Strategy Conference organized by HSMAI Korea is scheduled for the 28th of June. Don’t miss this opportunity to learn about the latest hospitality trends to drive booking volumes and increase customer satisfaction and maximize revenues. Please share this announcement with your network in Korea now as the Early Bird is expiring by the end of this week. #revenuemanagement #hospitality #revenueoptimization

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Thailand's Hotel Industry: Recovery on Track, But Challenges Remain   Positive Signs:   - Hotel and accommodation business income is on the rise in 2024, reflecting the revival of Thailand's tourism industry. - Room revenue is increasing as occupancy rates rise and room prices adjust with the tourism rebound. - Income from meeting and seminar events is also recovering, indicating a return of business travel.   Challenges to Address:   - The recovery is uneven across different segments, customer groups, and locations. Competition remains high in certain areas. - Occupancy rates are still below pre-pandemic levels, despite improvement.   Kasikorn Research Center Forecasts:   - The national average occupancy rate for 2024 is estimated to be around 70.7%. - Total hotel and accommodation business income in 2024 is projected to reach approximately USD26.4 billion, representing a 16.6% growth compared to 2023.   Revenue Breakdown:   - Accommodation income is expected to be around USD 20.6 billion, accounting for 78% of the total. - The remaining 22% (approximately USD5.8 billion) will come from other sources of income. While Thailand's hotel industry shows encouraging signs of recovery, addressing the unevenness and achieving full occupancy remain key challenges. The projected 16.6% revenue growth in 2024 highlights the industry's potential, but strategic efforts are necessary to ensure a balanced and sustainable resurgence.   Estate Corner International Mobile/WhatsApp: +66-65-874-5164 Email: sk.ecintl@gmail.com   Explore our page for a comprehensive market overview and a variety of property listings: https://lnkd.in/gAgwqhM9   #EstateCornerInternational #ThailandHotel #HospitalityInvestment #Thailand

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Thailand’s Hotel Industry Embraces New Minimum Wage In early April, Thailand announced a new minimum wage policy for hotel workers, effective April 13, 2024. This policy sets the daily wage at THB 400 for employees in four-star hotels and above with over 50 staff members, specifically in key tourist areas like Bangkok’s Pathumwan and Wattana districts, the entire province of Phuket, Krabi’s Ao Nang, and more. This wage increase aims to invigorate Thailand’s tourism-driven economy, particularly in regions heavily reliant on tourism revenue. #PurchasePlus, we recognize the labor challenges faced by the hospitality industry post-pandemic and the potential of this new legislation to attract a larger workforce. To support hotels in adapting to these changes, We endorse the use of automation to streamline operational procedures. We understand the pressing need for efficiency in today’s market. That’s why we’re dedicated to optimizing cost-effectiveness, allowing your hotel to thrive without the burden of excessive expenditure. Through our extensive training and unwavering support, we ensure a seamless transition to more automated workflows. Our supplier engagement team is devoted to securing the best prices, ensuring your procurement is as cost-effective as it is efficient. For a deeper understanding of how PurchasePlus can transform your hotel’s procurement process, visit us at www.purchaseplus.com. For any queries, our team is available at mbthcolab@marketboomer.com. #IndustryInsights #WorkforceChallenges #eProcurement #Hospitality #HospitalityIndustry #procurementsoftware #hotels #hotelindustry #Thailand #Procurement #SaveTimeAndCost #Efficiency #Streamline #Technology #IHG #IHGHotelsandResorts #Accor #Accorhotels #Marriott #Marriotthotels #Wyndhamhotels #Centara #OneOrigin #AWC #AssetWorldCorporation #Dusit

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Countdown begins!!

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Absolutely amazed by the rapid evolution of AI! Not too long ago, we heard about Google chatbot through a former employee leak, and today, we have ChatGPT-4, with its fantastic speed and capabilities. The possibilities of using the new model in the hospitality industry are limitless, especially with API integrations, which can significantly improve overall business performance. For those still skeptical, Generative AI is here to stay; it is not a trend or phase that will slowly die. Either utilize it to your advantage, or you will be left behind. #AI #Hospitality #Innovation #BusinessGrowth #GenerativeAI

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Is China market important to your hotel's market segmentation? Would you benefit from an update on the latest strategies to attract Chinese Mainlanders? Join Kuan Yii (Chan) at ROC 2024 and learn how to maximise your efforts to win your fair share of this lucrative growth segment. Register now 👉 https://lnkd.in/d3jdcntB #HSMAIAsiaPacific #ROC2024 #revenueoptimisationconference #commercialstrategy #hotelindustry

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🏨ADVANTAGES OF HOTEL SEGMENTATION:- ✍️Carrying out market segmentation is a key part of the marketing process of your independent hotel, as segmentation brings with it the following favorable elements: ✍️Segmentation helps the hotel to better understand the tastes, preferences and needs of customers. This is key to offering personalized services and improving the customer experience. ✍️It identifies those market segments that can be more profitable and to which the hotel’s profile is best suited. ✍️It helps to identify the segments that are a priority. Since there are a huge number of segments, it is necessary to target those with the greatest buying potential. ✍️It facilitates the analysis of our competitors, which segments they target, what actions they carry out on them, in order to be able to act and make decisions accordingly. ✍️It allows you to direct hotel marketing towards your ideal guest or towards several segments at the same time. For example, if one market segment does not travel in a certain season, the hotel can target another market that does. This increases the chances of bookings. ✍️It increases revenue and improves profitability. Market segmentation allows you to see where demand from various segments will be highest. This in turn allows you to design strategies to increase occupancy and rates. ✍️You save on operating costs. When you segment the market you can better determine how the market will behave. This in turn allows hotels to better organise themselves with regard to operational processes. An example would be to prepare for the food and beverage area, i.e. to buy the right food to avoid excesses. ✍️WAH-REPORTS 2024,📰🗞️ ✍️WALTER ALALA, ✍️NAIROBI KENYA.

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