Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the quality and speed of the laptop. For example, they say it's a good starter gaming laptop and starts up lightning fast. That said, some complain about the blue screens, audio quality and durability. They say it has a high pitched whine and the speakers are blown out.
Customers like the quality of the laptop. For example, they say it's a good laptop for casual gaming, a solid product once setup, and a great laptop for editing photos and videos.
"...So far it's handled everything perfectly. It starts up lightning fast, the battery is good, I haven't actually timed life though...." Read more
"...Nice entry gaming laptop for my son . Movies look good on it as well. Keyboard lights up blue." Read more
"...JavaScript crashed on day 4, preventing me from working my job. I called customer support...." Read more
"...Overall a solid product once setup. Backlight looks great and the machine feels superb...." Read more
3 customers mention "Speed"3 positive0 negative
Customers are satisfied with the speed of the notebook computer. They mention that it starts up lightning fast.
"...So far it's handled everything perfectly. It starts up lightning fast, the battery is good, I haven't actually timed life though...." Read more
"Great laptop for editing photos and videos. Super fast." Read more
"...This is my 1st computer with SSD, and it didn't let me down. It is very fast." Read more
Customers are dissatisfied with the blue screens that occur on the laptop. They mention that it goes to a blue screen error and will not reboot. Some customers also say that the laptop starts having error messages days after receiving it.
"3 days after receiving laptop, started having error messages...." Read more
"...Then one day it went to a "Blue Screen Error" and will not reboot. I may have to reinstall Windows 10 inorder to get it to work again." Read more
"...i thought it had been dealt with but less then an hr later it blue screens...." Read more
Customers are dissatisfied with the audio quality of the notebook computer. They say that the speakers are blown out and the fan makes a high pitched whine when the system is getting taxed. They also mention that the laptop makes rattling sounds when touched.
"...The only downside is the fan makes a high pitched whine when the system is getting taxed." Read more
"...The touchpad though was slightly loose making a little rattling sound every time I touch it(not clicking)." Read more
"...had this for about 3 months and for the last two days the audio has been all messed up and tinny, full of pops and static for lack of a better term...." Read more
Received this on 11/13/19 and immediately had problems with the screen glitching, i thought it had been dealt with but less then an hr later it blue screens. I honestly should have seen this coming considering how cheep this thing is compared to laptops with similar specs. Will be returning this as soon as possible for a full refund.
This laptop is seriously awesome! I use it for school, some programming, and light gaming. So far it's handled everything perfectly. It starts up lightning fast, the battery is good, I haven't actually timed life though. It's never died on me at school. I baby it, so I can't speak to durability. The only downside is the fan makes a high pitched whine when the system is getting taxed.
So far runs CSGO,Siege, Dead Island Definitive Edition, & COD warfare pretty good on medium resolution . Nice entry gaming laptop for my son . Movies look good on it as well. Keyboard lights up blue.
This laptop was kind of a nightmare to set up and will definitely overheat if you keep everything on stock settings. After getting everything properly undervolted and getting an external cooling pad, though, this thing runs pretty much anything I throw at it barring very CPU intensive titles on medium to high settings with no trouble.
3 days after receiving laptop, started having error messages. Found out the computer only had 103 GB and not the 1 TB memory as stated in product description. JavaScript crashed on day 4, preventing me from working my job. I called customer support. They picked up the defective laptop and told me the replacement would come in two days. Now, Amazon is telling me it could be another week. Meanwhile, I’m unable to work, potentially loosing over a week’s worth of income due to their error. Amazon has offered nothing to compensate for my looses or to attempt a rush delivery. Extremely upset about this situation, especially how it’s impacting my job.
Pantalla con buena resolución Se calienta un poquito pero es algo que se puede sobre llevar debido a mi trabajo(Multimedia) le hice un update de 16 RAM y disco duro (1 NVMe 1Tb y SSD SATA de 2Tb)
Work great now but setup was a nightmare. Failed updates lead to BIOS issues. If I had not known more about computers I probably would have returned it. Overall a solid product once setup. Backlight looks great and the machine feels superb. Fans can run loud with the Alienware settings but you can control fan speed if you want it to be quieter.