All Systems Operational
Atlas Operational
90 days ago
99.98 % uptime
Today
User Portal Operational
90 days ago
99.95 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.98 % uptime
Today
Certificate Issuance Operational
90 days ago
99.98 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
100.0 % uptime
Today
GCC User Portal Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Atlas portal maintenance window Jul 29, 2024 09:00-14:00 UTC
We are required to perform urgent maintenance on the Atlas Portal. There will be periods of unavailability during the 29th July 2024.

API services (HVCA, DSS, Time Stamping, etc) will be unaffected.

Posted on Jul 01, 2024 - 14:03 UTC
GCC and JCAN system maintenance with service outage

We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GCC User Portal
- Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying Siteseal

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Posted on Jul 04, 2024 - 06:51 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
Completed - The scheduled maintenance has been completed.
Jul 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 15:00 UTC
Scheduled - We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
There might be multiple short interruptions in our service. If you run into any errors, try accessing the service again:
- GCC User Portal
- Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying Siteseal

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

May 10, 11:44 UTC
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.