Active Incident

Updated a few seconds ago

HTTP(S) Delivery

Normal Performance

Origin Storage

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

Purge

Normal Performance

Delivery

Normal Performance

Console

Normal Performance

Edge Functions

Normal Performance

Applications Purge

Normal Performance

Cloud Functions

Normal Performance

Security

Normal Performance

Real-Time Log Delivery

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Possible Service Degradation

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

HTTP Large

Normal Performance

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

MCC

Normal Performance

HTTP Small

Normal Performance

Application Delivery Network

Normal Performance

Route DNS

Normal Performance

Legacy Purge

Normal Performance

Enterprise Storage

Normal Performance

Support Ticketing System

Normal Performance

Support Phone Line

Normal Performance

Co-Location Services

Normal Performance

Open Edge

Normal Performance

Possible Issue with Edgio EdgePrism Network ServicePossible Service Degradation

Incident Status

Possible Service Degradation

Components

LVP

Locations

Global


July 8, 2024 16:25 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio EdgePrism LVP Analytics. Engineers are in the process of restoring data processing and populating the data that is currently missing. Updates will be provided as they become available.

July 9, 2024 15:29 UTC
[Investigating] The Edgio team has identified an issue that is impacting the Edgio EdgePrism LVP Analytics. Clients may encounters issues with GEO reports being truncated after July 2nd, all other data prior to that date should be unaffected. Engineers are in the process of restoring data processing and populating the data that is currently missing. Updates will be provided as they become available.

July 9, 2024 21:39 UTC
[Identified] The Edgio team continues to address the issue that is impacting the EdgePrism LVP Analytics. Clients may encounters issues with GEO reports being truncated after July 2nd, all other data prior to that date should be unaffected. Engineers are in the process of restoring data processing and populating the data that is currently missing. Updates will be provided as they become available.

Scheduled Maintenance

Scheduled Maintenance on the Uplynk Encoder ServicePlanned Maintenance

Schedule

July 16, 2024 18:00 - 22:00 UTC

Components

Uplynk Streaming Service

Locations

Premium Zone

Description

Edgio is performing scheduled maintenance on the Uplynk Encoder service to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Low Ticket#: CHG0125946

History (Last 2 days)

Scheduled Maintenance on the Uplynk Encoder ServicePlanned Maintenance

Description

Edgio is performing scheduled maintenance on the Uplynk Encoder service to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Low Ticket#: CHG0125928


Components

Uplynk Streaming Service


Locations

General Zone


Schedule

July 15, 2024 19:00 - July 15, 2024 23:00 UTC


July 15, 2024 19:00 UTC
[Update] Scheduled Maintenance on the Uplynk Encoder service is starting. Further updates will be provided once the maintenance has been completed. Ticket#: CHG0125928

July 15, 2024 23:00 UTC
[Update] Scheduled Maintenance on the Uplynk Encoder service is complete. All services are exhibiting normal behavior. Ticket#: CHG0125928