OFR file process issues
Identified - We have had issues processing the latest few Open Funder Registry files and are delayed delivering them from January 2024. We have identified the problem and working on a fix. Previous files are available (December 2023 is the latest). Follow at https://community.crossref.org/t/funder-registry-updates/5470 for ongoing updates.
Jun 21, 2024 - 12:04 UTC
Uptime over the past 90 days. View historical uptime.
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
Metadata files Degraded Performance
90 days ago
100.0 % uptime
Today
Open Funder Registry ? Degraded Performance
90 days ago
100.0 % uptime
Today
Retraction Watch ? Operational
90 days ago
100.0 % uptime
Today
Annual public data files ? Operational
90 days ago
100.0 % uptime
Today
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/ ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Public Content Negotiation Uptime
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Polite Content Negotiation Response Time
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Polite Content Negotiation Uptime
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Plus Content Negotiation Response Time
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Plus Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search
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Past Incidents
Jul 3, 2024

No incidents reported today.

Jul 2, 2024
2 July - weekly maintenance release
Completed - The scheduled maintenance has been completed.
Jul 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance on Tuesday, 2 July from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Jul 1, 15:31 UTC
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024
Submission processing delays
Resolved - This incident has been resolved. - KL
Jun 28, 20:36 UTC
Identified - We're still seeing submission processing delays in our admin tool, so we're taking extra steps to restore the system. -IF
Jun 28, 16:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 15:16 UTC
Investigating - Submission processing has been delayed in our admin tool - doi.crossref.org - for the last 30 minutes. We are investigating. We're storing all submissions and processing those submissions as quickly as we can. -IF
Jun 28, 14:52 UTC
Jun 27, 2024

No incidents reported.

Jun 26, 2024

No incidents reported.

Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Brief unavailability of the Retraction Watch data
Resolved - The latest Retraction Watch file has a new naming format which our script did not detect so the file was not accessible for a few hours today, 21st June, but now up again
Jun 21, 12:06 UTC
Jun 20, 2024
Degraded performance on Public REST API service
Resolved - This incident has been resolved.
Jun 20, 21:24 UTC
Update - We've written a blog post about optimising the public REST API's performance in the immediate term. Please check it out at https://www.crossref.org/blog/rebalancing-our-rest-api-traffic. We're keeping this incident open while we make these changes.
-GH
Jun 4, 22:04 UTC
Update - We are continuing to monitor for any further issues.
Jun 3, 14:44 UTC
Update - We are continuing to monitor through the weekend for further issues regarding degraded performance of our Public REST API. - KL
May 31, 14:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 19:59 UTC
Investigating - We are experiencing degraded performance on our Public REST API, and our team is investigating.

If you are having problems, we would recommend using the Polite REST API if possible - more details here: https://github.com/CrossRef/rest-api-doc#good-manners--more-reliable-service
May 29, 08:58 UTC
Submission processing delays
Resolved - This incident has been resolved.
Jun 20, 21:24 UTC
Monitoring - Submission processing has been delayed in our admin tool - doi.crossref.org - over the last 24 hours. We are monitoring the situation. Performance of the system is currently degraded. We're storing all submissions and processing those submissions as quickly as we can. -IF
Jun 14, 07:48 UTC
Jun 19, 2024

No incidents reported.

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