Network and Wi-Fi disruption in Green Park House Aug 14 at 08:00am BST Network and Wi-Fi disruption in Chancellors Building Aug 13 at 08:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Inspera
iTrent
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Software
Telephony
University Print Service
UniDesk and AdminDesk
VPN
Wiki

Previous incidents

Aug 07, 2024

Intermittent VPN performance issues

Degraded

Created Aug 02 at 01:00pm BST

Our Networking team are aware of the VPN-related performance issues, and are investigating. We will provide further updates as soon as possible, and apologize for any inconvenience caused.

Brief campus-wide network and Wi-Fi disruption

Maintenance

Resolved Aug 07 at 07:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity. Desk phones may also restart.

Network and Wi-Fi disruption in 9 West, Main Hall, Sports Hall

Maintenance

Resolved Aug 07 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Aug 06, 2024

Clearpass upgrade

Maintenance

Resolved Aug 06 at 08:00am BST

Client connections should not be effected during this upgrade, as authentications will be handled by the second server (as each is upgraded).

Network and Wi-Fi disruption in 4 East

Maintenance

Resolved Aug 06 at 07:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Aug 05, 2024

Network and Wi-Fi disruption in 3 East

Maintenance

Resolved Aug 05 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Milner Building

Maintenance

Resolved Aug 05 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Aug 02, 2024

Issue affecting "Project Mapper" service

Degraded

Resolved Aug 02 at 09:01am BST

This issue is now resolved.

1 previous update

Computers stuck in reboot loop due to software update

Downtime

Resolved Aug 02 at 09:00am BST

This issue is now resolved.

6 previous updates

Network and Wi-Fi disruption in Mendip, Quarry, Cotswold, Quantock, Derhill, ...

Maintenance

Resolved Aug 02 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Network and Wi-Fi disruption in 10E

Maintenance

Resolved Aug 02 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Moodle upgrade

Maintenance

Resolved Jul 30 at 12:01am BST

For more information about this upgrade, please visit the TEL blog.