Business Travel News

These articles explore key aspects of the industry, including travel buyers, distribution, duty of care, and loyalty programs, providing valuable insights for stakeholders and decision-makers. Travel buyers will find relevant information on the latest procurement strategies, negotiation tactics, and supplier relations, enabling them to make informed decisions and optimize their travel programs. In the realm of distribution, the archive covers the evolving landscape of booking channels, global distribution systems (GDS), and direct connects, shedding light on the challenges and opportunities in this area. The archive also delves into the critical issue of duty of care, emphasizing the importance of traveler safety, risk management, and compliance with ever-changing regulations. Learn also how companies are leveraging loyalty programs to enhance traveler satisfaction, drive cost savings, and foster long-term relationships with suppliers.

Airlines

American Airlines Profits Sink 46% as It Recovers From Direct Booking Blunder

American’s profits declined 46% in the second quarter as it reels from a controversial direct selling strategy and an imbalance in domestic seats.

American Airlines Profits Sink 46% as It Recovers From Direct Booking Blunder

Airlines

Southwest Sees Major Dip in Profits as It Vows to Make ‘Urgent’ Changes

Southwest’s profits decreased by 46% as it looks to make changes to its business model to boost its bottom line.

Southwest Sees Major Dip in Profits as It Vows to Make ‘Urgent’ Changes

Airlines

Southwest Rips Up its Business Model: Here’s What’s Changing

Southwest's leadership team will be hoping that these changes will be enough win back customers and fend off a vocal activist investor.

Southwest Rips Up its Business Model: Here’s What’s Changing

Business Travel

SAP Concur Top Boss Touts New Business Travel Platform

SAP Concur, the behemoth of corporate travel and expense management, is flexing its muscles. Its new travel booking platform, now widely available in major markets, boasts a sleeker interface and richer content.

SAP Concur Top Boss Touts New Business Travel Platform

Airlines

Why Doesn’t Turkish Airlines Have Premium Economy? We Ask the Chairman

Speaking to Skift, Turkish Airlines chairman Ahmet Bolat explains why he is comfortable defying the direction of travel at most other long-haul airlines.

Why Doesn’t Turkish Airlines Have Premium Economy? We Ask the Chairman

Business Travel

5 Fastest-Growing U.S. Business Travel Markets: Amex Hotel Data

Business travel is back, but Princeton, N.J., led U.S. markets in doing better than others, according to American Express.

5 Fastest-Growing U.S. Business Travel Markets: Amex Hotel Data

Business Travel

Business Travel Bounces Back: Spending Forecast to Hit Record

Business travel is roaring back, with global spending projected to surpass pre-pandemic levels in dollar volume this year. Face-to-face wins.

Business Travel Bounces Back: Spending Forecast to Hit Record

Airlines

‘There’s Just No New Opportunities’: United Airlines Execs Rip Into Low-Cost Rivals

As Delta and United continue to rake in huge profits, both airlines think low-cost carriers have limited recourse.

‘There’s Just No New Opportunities’: United Airlines Execs Rip Into Low-Cost Rivals

Airlines

Western Airlines Are Pulling Out of China – Virgin Atlantic Is the Latest

After leaving Hong Kong in 2022, Shanghai was Virgin Atlantic's final Chinese destination. The development comes amid a broader retreat among some Western carriers.

Western Airlines Are Pulling Out of China – Virgin Atlantic Is the Latest

Business Travel

More Trips, Higher Prices: Business Travel Spending May Finally Top 2019 Levels

Companies say their employees are embracing business travel, but they're also trying to rein in costs.

More Trips, Higher Prices: Business Travel Spending May Finally Top 2019 Levels