Best Practices

Ever wonder if there’s something you could be doing a little better? We’re here to help you feel confident about your texting efforts.

Understanding SMS frequency: Are you texting customers too much? 

No business wants to annoy customers with too many texts. So, how do you get your SMS sending frequency right? Get our advice and explore new consumer research from Sinch.



Image for 10 welcome text message examples [plus 7 tips to write your own]

10 welcome text message examples [plus 7 tips to write your own]

Discover how to put together a welcome text message that will keep subscribers tuned into future texts and engaged with your brand.

Image for 55 sample text messages to customers with real-life examples

55 sample text messages to customers with real-life examples

Want a few free, effective marketing sample text messages to customers that are proven to work in real life? We’ve got you covered.



Common text abbreviations and how to use them

Abbreviations, acronyms and slang are common place in SMS messages, even those sent out by businesses. Use this quick guide to decide when and how to use SMS abbreviations.

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Image for 6 discount offer text message examples you can replicate (plus how to write)

6 discount offer text message examples you can replicate (plus how to write)

Text messages that include discounts can help you grow your subscriber lists, engage your contacts, and influence more sales. Learn how to write discount messages that drive more revenue.

Image for How to set up text alerts for your business

How to set up text alerts for your business

Find out how to use text alerts for your business to reach your customers faster and get them to take action.